Do not removed your information even after requested. Using my personal information, not work info. I will be raising a complaint with ICO. I will NEVER work with ANY sales person who got my i... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Getting woken up again at night after 4 GDPR SARS and right to be forgotten requests. What this company seem to do is sell their data base to other Israel company L.S MOBILE APPS HOLDINGS LTD, s... See more
Likely breaking UK data protection law. Contacted by someone today on my private phone number who advised they bought it from this company. Never even heard of this organisation before but clearly t... See more
Another to add to the list of unhappy people. I had a call on my PERSONAL MOBILE asking if i wanted Solar Panels at work. The chap was open enough to say that they get there contacts through Lusha wh... See more
Company details
- Business Development Service
- also in
- Business to Business Service
- Internet Marketing Service
- Software Company
- Software Vendor
About Lusha
Written by the company
Lusha helps go-to-market teams build stronger pipelines with verified contact data and smart prospecting automation. Trusted by 2.6M+ professionals worldwide, our GDPR-compliant platform pairs real-time data accuracy with AI tools that cut out the manual work—so you can focus on closing deals.
What We Deliver: Lusha replaces manual list-building with AI prospect playlists that continuously discover and qualify new leads based on your ideal customer profile. Get access to 95%+ accurate contact data and rich company insights to spark meaningful conversations and grow your pipeline.
Why Teams Choose Lusha: Real-time data accuracy validation AI-powered lead discovery Seamless CRM sync GDPR-compliant global coverage
What We Deliver: Lusha replaces manual list-building with AI prospect playlists that continuously discover and qualify new leads based on your ideal customer profile. Get access to 95%+ accurate contact data and rich company insights to spark meaningful conversations and grow your pipeline.
Why Teams Choose Lusha: Real-time data accuracy validation AI-powered lead discovery Seamless CRM sync GDPR-compliant global coverage
Contact info
Boston, United States
- support@lusha.com
- lusha.com
1.2
Bad
782 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worse than a regular spammer
What's worse than your average spammer/scammer? A spam-enabling business pretending to be a legitimate company. I can only guess that anyone who gives Lusha—horrible name!—a positive rating is either a bot, a fake reviewer, or a proud spammer/scammer. I'd be ashamed to tell anyone I work for this scam outfit. Some people have no shame, apparently.
21 July 2025
Unprompted review
Illegal practices
Illegal collecting, storing and trading of personal information, including private phone numbers
14 July 2025
Unprompted review
Poor data, not customer centric.
Poor data, no guarantee on data quality. No refund on lost credits. They hit you immediately with another expensive plan, to be advanced for a year. Having sales support on the line, no commercial attitude whatsoever.
4 July 2025
Unprompted review
Going legal
All of a sudden being inundated to my personal number with sales calls from people from Linkedin. When asking them how they got my number they have 1 thing in common. Lusha.
Linkedin have confirmed that no phone number is publically available. So will likely go legal with this clear data breach. And before you message me back with the "we take privacy very seriously", save it!
4 July 2025
Unprompted review
BAD DATA - POOR BUSINESS PRACTICES
BAD DATA, POOR BUSINESS PRACTICES. The data I got from this platform was hardly accurate. They have an autorenewal policy in the fine print and require a far in advance notice to cancel. Stopped using the platform due to inaccurate data, didn't think to cancel, and they hit me with another year's charge and would not work with me on it. SCAM
2 July 2025
Unprompted review
Using my business details without…
Using my business details without permission.
26 June 2025
Unprompted review
Sells incorrect info to customers
I keep getting phone calls on my personal line - all from salespeople with incorrect information. Lusha doesnt appear to be GDPR compliant as - in my experience with the company’s customers - it sets its customers up with incorrect info
Their claim of ‘legitimate interest’ as a GDPR justification is laughable and would not stand up to scrutiny. The calls I receive often are telling me that I ‘manage teams in South Africa’. This isn’t even remotely true - I don’t manage anyone. There is no legitimate interest in this company’s services, nor am I interested in having explicitly business-related calls come through to my personal number
12 June 2025
Unprompted review
Reply from Lusha
While it’s clear this review has not come from an actual customer, we’d like to provide the following clarification. Lusha takes privacy extremely seriously, and our practices are subject to robust independent assessment by third-party auditors. Our accredited certifications reflect the lawfulness, integrity, and transparency of our data handling practices.
Our legal basis for processing personal data is Article 6(1)(f) of the GDPR: legitimate interest. We collect business-related data from a range of sources, including publicly available records, and therefore do not always obtain it directly from the individual. In such cases, we provide notices in accordance with Article 14(3) of the GDPR, as applicable, explaining the categories of data involved, the purposes of processing, and how individuals can exercise their rights. We respond to all data rights requests promptly as required by law.
If you’d like to learn more or submit a request, you’re welcome to visit our Trust Center (https://www.lusha.com/trust-center/) or submit a request via our opt-out webform (https://www.lusha.com/privacy-center/request-removal/).
My number is private
My number is private. I have been careful not to list it ANYWHERE, where I am required to give a number I religiously OPT OUT of any marketing or publishing of my number. Please explain to me how it is I am getting multiple calls a week from sales agents who have my details from the Lusha extension. This is clearly a breach of GDPR and data protection laws.
9 June 2025
Unprompted review
Reply from Lusha
Lusha takes privacy extremely seriously, and our practices are subject to robust independent assessment by third-party auditors. Our accredited certifications reflect the lawfulness, integrity, and transparency of our data handling practices.
Our legal basis for processing personal data is Article 6(1)(f) of the GDPR: legitimate interest. We collect business-related data from a range of sources, including publicly available records, and therefore do not always obtain it directly from the individual. In such cases, we provide notices in accordance with Article 14(3) of the GDPR, as applicable, explaining the categories of data involved, the purposes of processing, and how individuals can exercise their rights. We respond to all data rights requests promptly as required by law.
If you’d like to learn more or submit a request, you’re welcome to visit our Trust Center (https://www.lusha.com/trust-center/) or submit a request via our opt-out webform (https://www.lusha.com/privacy-center/request-removal/).
Scam
Scam. I ordered a product on March 23, 2025, it now May 30th. I've never received the product and they refused to refund my money.
23 March 2025
Unprompted review
Reply from Lusha
We're truly sorry to hear about your experience and appreciate you bringing this to our attention.
At Lusha, we don’t ship physical products, as we are a digital platform offering B2B data and sales solutions. It sounds like there may have been a misunderstanding or possibly a mix-up with another service. However, if you did make a payment through our platform and have not received access to the product or a refund, that’s certainly not the experience we aim to deliver.
Please reach out to our support team at support@lusha.com with your order details or the email used during the purchase so we can investigate this urgently and resolve it for you.
We’re here to help and want to make this right.
— The Lusha Team
Terrible business selling your data to…
Terrible business selling your data to anyone who wants to harass you. Should be illegal and are responsible for billions in lost time for buisinesses every year. A true cancer of a company.
29 May 2025
Unprompted review
Disappointing
We've been trying really hard to resolve a disagreement on what we purchased from Lusha versus what they delivered. Advice is to be vigilant with contracts and assess carefully during the period you can opt out. We raised issues within 30 days but they didn't resolve them and then told us after we were passed the 30 day period so were not eligible for refund.
9 May 2025
Unprompted review
Reply from Lusha
Thank you for your feedback — we’re sorry to hear about your experience and truly appreciate you taking the time to share it.
We’d like to better understand what went wrong and see if there's still a way to make things right. Please reach out to us at support@lusha.com with your account details and any relevant correspondence so we can review this thoroughly with our team.
Finally found out the source of the harassments
Since earlier this year I started to get lots of harassment phone calls without knowing why. After some investigation, I found out that my personal information was published on this Lusha platform. So, I asked everyone on the other side of the call "Did you find my number from Lusha", while the answer was always "Yes".
25 April 2025
Unprompted review
Reply from Lusha
We’re very sorry to hear about your experience and truly understand how distressing unwanted contact can be.
At Lusha, we’re committed to protecting privacy and complying with global data protection laws such as the GDPR and CCPA. The contact details shown on our platform are limited to publicly available, business-related information — we do not share private or sensitive data. That said, we take any report of misuse extremely seriously.
If you believe your data should not be accessible or is being misused, we strongly encourage you to submit a removal request via our Privacy Center:
https://www.lusha.com/privacy-center/request-removal/
Spammer scum
25 April 2025
Unprompted review
DO NOT USE!!
DO NOT USE! Signed up with an annual membership but then I changed laptops and lost my saved login details. Password resets do not work, I have contacted our IT department the emails are not quarantined and they cannot see the traffic.
I have contacted Lusha via their ‘live chat’ but it takes 2-3 days to reply and they never get back to me.
I have sent countless emails with ZERO response.
I paid for an annual membership and now do not have access and cannot get a refund. Complete joke of a company, avoid at all costs.
17 April 2025
Unprompted review
Reply from Lusha
We’re very sorry to hear about your experience and the frustration it has caused — this is certainly not the level of service we aim to provide.
Access issues and delayed support are deeply concerning, and we want to resolve this for you as quickly as possible. Please reach out to us at support@lusha.com with your full name, the email address linked to your account, and a brief summary of the issue. You can also reference this review so we can prioritize your case and escalate it immediately to our technical and support teams.
While we do aim to respond faster than 2–3 days, we clearly fell short here, and we sincerely apologize for that. Your membership and satisfaction matter to us, and we’re committed to restoring your access and trust.
— The Lusha Team
Reply from Lusha
We’re sorry to hear that your experience with Lusha didn’t meet your expectations.
Our goal is to provide high-quality, accurate B2B data, and we continuously invest in improving our database. However, we understand that inaccuracies can occasionally occur. We’d love the chance to learn more about the issues you encountered and help optimize your search or enrichment settings to improve your results.
Please feel free to contact us at support@lusha.com — we're here to help and would appreciate the opportunity to make things right.
— The Lusha Team
Telemarketing scammers
Endless calls from irrelevant agencies wanting to sell me services that I have no dealings with. All have stated that they purchased my private contact details from this company. I've never signed up for this and never posted my private number on social media. Attempts to contact their support team and data controller to find out how they have obtained my private details have all been ignored.
16 April 2025
Unprompted review
Reply from Lusha
We’re very sorry to hear about your experience and completely understand your frustration and concern.
Lusha does not sell private data or facilitate telemarketing. The contact information on our platform is limited to publicly available, business-related data — never sensitive or personal contact details like private mobile numbers unless they are already publicly listed in a professional context.
We take privacy and data protection extremely seriously and are fully compliant with regulations such as the GDPR and CCPA. If you believe your data has been included in error, we strongly encourage you to submit a removal request through our Privacy Center here:
🔗 https://www.lusha.com/privacy-center/request-removal/
Nothing new to add
Nothing new to add. Clearly breaking GDPR, not removing personal data. I've never heard of the companies calling me so total waste of time.
20 March 2025
Unprompted review
Reply from Lusha
Lusha is fully committed to GDPR compliance and does not share sensitive or private information. Our platform only provides access to publicly available, business-related contact details, and we offer a clear and effective process for individuals to request the removal of their data.
You can submit your a removal request through our Privacy Center:
https://www.lusha.com/privacy-center/request-removal/
Scammers
I keep receiving marketing calls for work on my home landline, my private mobile, all hours of the day. Turns out they have all bought my data from a company called Lusha. I complained to Lusha multiple times, they said they remove my data within 30 days - but the calls continue. This is going on for a couple of years now. I have also complained to the ICO. Still receiving multiple calls a day!
These guys are NOT GDPR compliant. They compile a profile for you from undisclosed data sources, including private information not on LinkedIn or in the public domain, and sell this to anyone who pays! Please do not buy their data, every time someone calls me out of the blue and tells me they got the number from Lusha, I hang up and block them.
28 February 2025
Unprompted review
Spam calls during my maternity leave on my PERSONAL number – avoid this company!
I had never even heard of Lusha until I started getting endless spam calls from random salespeople. After asking one of them where they got my number, they told me it came from Lusha—a company I have never signed up for, never given permission to, and never even interacted with.
Somehow, Lusha obtained my personal phone number and distributed it without my consent. I’m currently on maternity leave, trying to care for my newborn, and these intrusive calls have been a massive stress. Even when I tell callers to stop, they ask me for an alternative contact—completely inappropriate and invasive. They've even done this with my baby obviously crying next to me on the phone.
When I contacted Lusha to remove my details, their response was slow and dismissive, saying it would take 30 days to process. No apology, no explanation—just an unacceptable violation of my privacy that hey are profiting from.
And even if they do eventually remove my details, my personal phone number has probably been sold on many database lists at this point.
28 February 2025
Unprompted review
Reply from Lusha
We’re truly sorry to hear about your experience and the distress these calls have caused — especially during such an important and sensitive time in your life. We understand how upsetting this must be and appreciate you sharing your story.
Lusha does not sell data or engage in outbound outreach. The information available on our platform is limited to publicly available, business-related contact details, and we never knowingly include private numbers unless they have been publicly listed in a professional context. That said, if your personal number was accessed through our system, we take that very seriously and are committed to investigating how that may have occurred.
We also regret if our response to your removal request felt slow or dismissive — that is certainly not the experience we aim to deliver. While removal requests are typically processed within a few business days, we are reviewing how we can improve both speed and transparency in these situations.
If you're willing, we’d appreciate the opportunity to take another look and ensure your details are fully removed from our system. Please reach out to our support team directly at support@lusha.com so we can prioritize your case.
We sincerely apologize for the stress this has caused and are committed to resolving the matter with the care and seriousness it deserves.
— The Lusha Team
Fraudulent company
Obvious scam company scraping- collating & straight up inventing private information from various sources online to create a fake profile for you that they then sell to other scam companies and sends phishing emails to their supposed clients. They're not GDPR compliant. AVOID.
13 February 2025
Unprompted review
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