Lune & Wild Reviews 446

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the excellent selection of food, including vegan and gluten-free options, and the use of organic, nutritious ingredients. Many appreciate the convenience these meals offer for busy parents, making weaning and daily feeding much easier. The customer service is frequently described as outstanding, with many people commending the team's politeness, helpfulness, and quick resolution of issues. However, some customers also noted dissatisfaction with delivery services, citing issues such as delayed orders, packages being lost or delivered to the wrong address, and concerns about food safety due to defrosted items upon arrival. A few other people also felt that the website was shoddy and that customer service was unresponsive to their inquiries or unhelpful in resolving delivery problems.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers praise the great selection of food,... See more

Quality

People report positive experiences with quality. Customers consistently praise the food for being nutritious,... See more

Customer service

Reviewers mention positive feedback about customer service, frequently describing it as outstanding,... See more

Order

Clients share positive opinions on order, frequently highlighting the excellent customer service in resolving... See more

Delivery service

Users describe ambiguous interactions with delivery services. While some customers praise fast delivery,... See more

Based on these reviews

Rated 5 out of 5 stars

Great selection of food for my 1 year old. As someone who is not the most confidant cook (especially with meat) it’s great to have a wide range for him. The customer service is outstanding. They... See more

Rated 5 out of 5 stars

Have been buying these since my toddler was weaning, so useful to have super quick to prepare meals in the freezer at the end of a long day. Really good variety of vegan / egg-free / gluten free o... See more

Company replied

Rated 5 out of 5 stars

Second time ordering from Lune and wild, not only does little one love their tastes but it is packed full of no nasties giving me peace of mind. Best customer service I have received where I had an is... See more

Company replied

Rated 5 out of 5 stars

Been using Lune and Wild dishes since little one was weaning and he's now 1. We've moved onto the bigger dishes and he loves them. Knowing that they are fresh dishes and no nonsense is great and conve... See more

Company replied


Company details

  1. Organic Food Store
  2. Baby Store
  3. Children's Store
  4. Food Manufacturer
  5. Food Producer
  6. Meal Delivery

About Lune & Wild

Written by the company

Lune & Wild

Freshly prepared, delicious meals for babies and young children.

Handmade using organic and seasonal produce, and delivered frozen in recyclable packaging.

Ready to heat and serve in moments.

Developed with Paediatric Dietitians Expertly balanced to help your child thrive. Our recipes are science-backed. We pair the right proteins, vitamins + essential fats to support healthy growth.

SHOP NOW

Contact info

4.8

Excellent

TrustScore 5 out of 5

446 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great selection of food for my 1 yer old

Great selection of food for my 1 year old. As someone who is not the most confidant cook (especially with meat) it’s great to have a wide range for him.

The customer service is outstanding. They sorted my order issue within minutes, they’re polite and caring.

Would 100% recommend!

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service experience

Fantastic customer service experience. This is what you get when you support a small business that cares! They were let down by their delivery fulfilment provider but sorted me right out nevertheless.

Oh and my toddler loves the food too 🙌

2 April 2026
Unprompted review
Rated 4 out of 5 stars

Perfect

Absolutely love them. Wish there were more choices that weren't curry based. Maybe some pasta dishes and more that contain meat. If it wasn't for that 5 stars all the way.
Love that they are filled with good stuff that isn't processed and so easy to do. My little girl loves them.

1 April 2026
Lune & Wild logo

Reply from Lune & Wild

Hi Zara,

Thank you for taking the time to write some feedback about our dishes. It is really important to us to hear what customers would like to see on the menu as this forms part of our new product development. We are launching some new dishes in May which sound like they may be of interest to you. We look forward to your little one trying.

Warmest regards,
Emma-Louise

Rated 5 out of 5 stars

Superb quality food!

Having made most of my baby's weaning meals from scratch, my husband recommended Lune & Wild as they handmake their food, which is also organic. I was very impressed with the whole experience. The food arrived with dry ice to ensure full preservation during transit, and the packaging itself was well thought through. I was also totally blown away by how fresh and authentic the food tasted when heated up. It really was as if you'd just made it yourself there and then. I would definitely recommend Lune & Wild for the quality of their food and their excellent customer service.

6 March 2026
Unprompted review
Lune & Wild logo

Reply from Lune & Wild

Hi Aflie!

Thank you for your lovely review of Lune & Wild.

All our dishes are made by a team of talented chef's in our London Kitchen using the best quality, organic ingredients. We gently cook our dishes, just like you would do at home to preserve all the nutrients, giving your little one the most nutritious meal!

We can't wait to hear more about how your little one gets on with the dishes.

Emma-Louise

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Quick response on email and changed my next subscription box contents after a few questions. Couldn’t be more helpful.

24 March 2026
Unprompted review
Lune & Wild logo

Reply from Lune & Wild

Hi Gillian,

We are pleased that customer service were able to answer your queries quickly. We all understand how busy life is being a parent and timing is key! I hope your little one enjoys their dishes.

Emma-Louise

Rated 5 out of 5 stars

Fantastic company

Fantastic company, perfect for busy mums who care about the nutritional aspects of feeding their babies but don’t have the time to make homemade food. Food is easy to cook, delivery is fast and convenient and good quality. Customer service is fantastic!

16 March 2026
Unprompted review
Lune & Wild logo

Reply from Lune & Wild

Hi,

Thank you for taking the time to write a review. Our aim is to raise the industry bar for children's nutrition and ensuring little ones meals are nutritionally complete is really important to us. We are pleased that you found the customer service fantastic, our team are working really hard to ensure we look after our customers.

We can't wait to hear how your little one gets on.

Warm regards,
Emma-Louise

Rated 5 out of 5 stars

Great value

The foods are tasty. My baby loves it.

26 February 2026
Lune & Wild logo

Reply from Lune & Wild

Hi Sandy,

Thank you for your kind words. We are pleased your little one is enjoying our meals.

Thank you for choosing us!

Warm regards,
Emma-Louise

Rated 5 out of 5 stars

Great product

Great service. Baby enjoys food and it’s so nice to know you’re feeding your baby something good, healthy and convenient without having to resort to pouches.

26 February 2026
Lune & Wild logo

Reply from Lune & Wild

Hi Stephanie,

Thank you for taking the time to write a review. We are thrilled to know you are finding the meals convenient and healthy. We use the highest quality ingredients in our dishes, using slow cooking methods just like you would at home.

We are currently developing our menu and would love for your little one to try some of our new dishes soon!

Warm regards,
Emma-Louise

Rated 5 out of 5 stars

Emma-Louise have been extremely helpful…

Emma-Louise have been extremely helpful resolving a problem with one of their meals.
She’s done a thorough investigation and kept me in the loop about the outcome.
She was really quick on responding to all my questions.

Really impressed with the customer care

4 March 2026
Unprompted review
Lune & Wild logo

Reply from Lune & Wild

Hi Ester,

Thank you so much for your wonderful feedback about one of our customer care team.

We are really pleased Emma-Louise was able to resolve the issue quickly for you and we hope your little one enjoys the dishes!

Warm regards,
The Lune & Wild team

Rated 5 out of 5 stars

Fantastic

Delicious food. Great for both weaning young babies and for toddlers. Healthy, nutritious and yummy!
Fantastic service - very responsive and
organised. They go the extra mile and are lovely to deal with.

24 February 2026
Unprompted review
Lune & Wild logo

Reply from Lune & Wild

Hi,

Thank you for your wonderful reviews on our dishes. Our dishes are all made with the highest quality, organic ingredients by our team of talented chefs.

It is really important to us that we are responsive to any queries you may have so thank you for sharing your feedback.

Warm regards,
Emma-Louise & The Lune and Wild Team

Rated 5 out of 5 stars

The food is amazing

The food is amazing, great quality & good portions. I have found other brands & always end up coming back to Lune & Wild due to the great taste!

26 February 2026
Lune & Wild logo

Reply from Lune & Wild

Hi Katie,

Thank you for sharing some feedback with us! We are so pleased you keep coming back to Lune & Wild, it means a lot to us in our mission to raise the industry bar for children's nutrition.

Warm regards,
Emma-Louise and The Lune & Wild Team

Rated 5 out of 5 stars

Second time ordering from Lune and…

Second time ordering from Lune and wild, not only does little one love their tastes but it is packed full of no nasties giving me peace of mind. Best customer service I have received where I had an issue with my order and they were quick to try and help but also follow up to make sure everything had worked, this level of service is sadly missed by other companies. A happy customer once again!

26 February 2026
Unprompted review
Lune & Wild logo

Reply from Lune & Wild

Hi Nabs,

We are so pleased to hear our customer service was great. We strive to ensure that our customers get a quick reply - we all understand how busy parents are! We really hope your little one enjoys our meals and thank you so much for choosing us!

Warm regards,
The Lune & Wild Team

Rated 5 out of 5 stars

Superb experience- excellent customer…

Superb experience- excellent customer service! Delicious food my daughter eats and enjoys! Couldn't recommend more highly!

25 February 2026
Unprompted review
Lune & Wild logo

Reply from Lune & Wild

Hi Lucy,

Thank you for taking the time to write such a lovely review. We are so pleased to hear your daughter is loving our meals. We use the highest quality, organic ingredients & cook using slow methods - just like parents would do at home.

We have lots of new dishes launching on our menu over the next few months and would love to know what your daughter thinks.

Warmest regards,
Emma-Louise

Rated 5 out of 5 stars

Great products, great customer service!

Absolutely love these products - they have been so helpful for me trying to introduce my daughter to solids, knowing she is eating things not packed with additives, whilst also juggling being back at work. Sophie was so very quick and helpful when we were struggling with the delivery too!

23 February 2026
Unprompted review
Lune & Wild logo

Reply from Lune & Wild

Hi Eppie,

Thank you so much for taking the time to write a review. We are really pleased we have been able to help with the transition onto solids for your daughter - we understand this can be an anxious time for parents.

Thank you for choosing us!

The Lune & Wild Team

Rated 5 out of 5 stars

Great company

Great company. My toddler loves the hidden veg cheesy pasta sauce and the curries and dahls are a great quick healthy option for packed lunch at nursery. I just defrost overnight in the fridge.

Their customer service is excellent too.

25 February 2026
Unprompted review
Lune & Wild logo

Reply from Lune & Wild

Hi Susan,

Thank you for taking the time to write a review. We are really pleased that your little one is enjoying our meals. The Spinach and Coconut curry is a firm favourite in our house too! I love to serve mine up with cous cous and a small spoon of greek or kefir yoghurt.

Warm regards,
The Lune & Wild Team

Rated 5 out of 5 stars

Great experience

Great experience

22 February 2026
Unprompted review
Lune & Wild logo

Reply from Lune & Wild

Hi Marta,

Thank you for your kind words - we would love to know what made your experience with us so great.

Warm regards,
Emma-Louise

Rated 5 out of 5 stars

Quick, easy, tasty meals and fast delivery

Fast delivery, lots of flavour choices, really quick and easy to prepare and my baby loves them!

23 February 2026
Unprompted review
Lune & Wild logo

Reply from Lune & Wild

Hi Claudia,

Thank you for taking the time to review us! We are pleased that they are coming in handy. We all love how convenient they are, especially for us busy working parents. We have some new dishes coming out soon and we would love for your little one to try!

Warm regards,
Emma-Louise

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look