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Luna Concept Store Reviews 1,684

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TrustScore 4 out of 5

3.9

Women's Clothing Store
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Rated 4 out of 5 stars

The outfits look stunning, I love wearing them! However the fabric seems quite low in quality (I know it’s « only » 40€ for overalls, but still…). I’ve ordered two overalls size small with the same «... See more

Rated 1 out of 5 stars

This company promised a refund. After repeated requests they kept blaming the bank for not processing. They are liars and criminals.

Rated 5 out of 5 stars

Good quality of clothes, fast delivery. I have a second good experience with Luna concept. I totally recommend et will buy again new clothes

Rated 4 out of 5 stars

I just received my order and fell in love with the three outfits I ordered! The fabric is very nice! Only negative thing is the fact that all the emails (even the mail asking to give feedback) have th... See more

Company details

  1. Women's Clothing Store

Written by the company

Luna Concept Store est une boutique de vêtement féminin en ligne . Des vêtements féminin à petit prix et de bonne qualité . Un large choix en robes courtes et robes longues ainsi qu'en blouses et chemises . Vous pouvez également trouver des combinaisons - combishort - body - top - bijoux - chaussures - ceintures

Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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Replied to 15% of negative reviews

Typically replies within 1 month

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Rated 4 out of 5 stars

The outfits look stunning but…

The outfits look stunning, I love wearing them! However the fabric seems quite low in quality (I know it’s « only » 40€ for overalls, but still…). I’ve ordered two overalls size small with the same « bottom » cut, but one was far bigger than the other (it’s ok, I’ll wear it loose but good to know). For the smaller one, which is more adjusted and which I like, I’m afraid the fabric will break because it seems very fragile. So the general outlook, I love, but a bit scared to see how it’ll maintain over time.

6 July 2024
Unprompted review
Rated 1 out of 5 stars

Where is customer service??

Following an address problem (on my part) I tried to contact customer service to warn of the problem. Since then the package has been returned to the sender, but despite several reminders by email to find out where my package is, I have no response... No one responds to my emails, and I have no idea when I will have my package.

21 May 2024
Unprompted review
Rated 2 out of 5 stars

Disappointed by the colour

I'm really disappointed by the colour! I know that colours can vary but the green in the photo and the green in the article are really too different! I know I won't be wearing this combishort but the return policy has put me off. I'd advise you to stick to black: no risk...

10 May 2024
Unprompted review
Rated 1 out of 5 stars

It is à con

It is à con! I ordered something and never received it. I tried to call them and never got an answer. I wrote them through Facebook, email and their site and never received an answer.

22 April 2024
Unprompted review
Rated 4 out of 5 stars

Robe bleu marine NORA

The dress is nice and the size is ok.
The only thing I would note is that it was not written that there is a pad for the chest. it's a small detail, but I'd have liked to know it.

14 April 2024
Unprompted review

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