AVOID AVOID AVOID Red light cap was working with noticeable fuzzy regrowth but then after 3 months the cap stopped charging and working. I contacted Luminova and you’d think a new cap would be d... See more
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At Luminova, our mission is simple: to provide affordable and effective hair care solutions that empower everyone to look and feel their best. We believe that achieving healthy, vibrant hair shouldn’t break the bank, and we’re committed to making advanced hair care technology accessible to all. Using the power of clinically proven red light therapy, Luminova has developed innovative solutions like the Hair Revive Pro, designed to promote hair growth, reduce thinning, and rejuvenate dormant follicles. Combined with natural, carefully formulated products such as our Hair Revive Spray, we offer a comprehensive approach to tackling hair loss. Our products are designed with simplicity and convenience in mind, making them easy to incorporate into anyone’s daily routine. Whether you’re just beginning your hair care journey or looking for a non-invasive alternative to traditional treatments, we’re here to support you every step of the way. We take pride in delivering high-quality, science-backed products alongside excellent customer service. Your satisfaction is our top priority, and we strive to ensure every customer feels confident in their choice to trust Luminova. Join thousands of customers who are transforming their hair and reclaiming their confidence with Luminova. We’re here to make affordable, effective hair care accessible for everyone—because you deserve it.
Contact info
United Kingdom
- support@luminovaco.com
- luminovaco.com
Replied to 5% of negative reviews
Typically replies within 2 weeks
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Don't buy Luminova Supreme Crème
Bought this cream because I saw an ad on Instagram. I naively thought this was an Irish company. It is NOT an Irish company so be warned, the product comes from China and takes 2 - 3 weeks to arrive. The shades of the cream itself are much paler than I thought. The light is like ghostly white and the medium is even too pale and I have typical pale Irish skin. The brush is not the brush shown in the ad either. It's tiny and rubbish. Don't buy this product. You'll be wholly disappointed.
I haven't the product yet so cannot…
I haven't the product yet so cannot comment to that. However I paid for express shipping 25th July and it looks like it will be quite some time before I receive the product from I believe China where it still is! 'Shein' shipping by the looks of it. Paying more should mean fast shipping.
Not what I ordered at all
Not what I ordered at all, completely different brand of product and crap ,scam, do not buy
Don’t buy! Not an Irish product! Shipped from china
Bought this July 19th as apparently it’s claiming to be Irish product on instagram!! Ordered the “deal”! It’s not an Irish company! Still waiting for it 2 weeks later as its shipped from china!! Wanted it for holidays! I’m going tomorrow so cross 🤬 no response from customer service!! Don’t buy!!! No idea where my product it!
I ordered their supreme creme …
I ordered their supreme creme on 20th July. I only ordered from them because they claimed to be a small Irish family business on Tik Tok. A load of crap. It's a complete scam. My package has supposedly been shipped from China, made it's way to Dublin and is now apparently in another airport. Do NOT buy from this 'company'. I know I've been scammed and.will receive nothing. Lesson learned.
would like to sincerely thank you for…
would like to sincerely thank you for your prompt and effective response to my request regarding the Luminova hat. Your service was impeccable and immediate – from the very first moment, you provided clear guidance, and the very next day you proceeded with the replacement of the product, kindly accompanied by a small gift.
A special thanks to Mary for her professionalism and kindness.
You are true professionals, and I deeply appreciate your support!
Kind regards,Thanos Deinas Paros Greece
Just do it
dont hesitate, it works. my part is full, confidence up 100%.
It works my hair is growing back slowly…
It works my hair is growing back slowly and is thicker, I have used it for about 3 months now. Great customer service.
Fast results & friendly support
Used it daily for just over a month and can see thicker strands at my temples. Messaged about a minor defect and Mary from support arranged a swap same day. Highly impressed.
Customer service is good .unfortunately…
Customer service is good .unfortunately I have received a defective piece but after talking to customer service they have sent me replacement free of cost . Thanks luminova
Solid build quality
The device feels sturdy and well-made, unlike cheap knockoffs. After eight weeks, I’m noticing thickening around my temples. Tech support guided me through the settings perfectly.
Uses "Westmore Beauty" in its…
Uses "Westmore Beauty" in its advertisement. Has to be illegal. You can even see its not the same product. WESTMORE is a really high quality brand. This stuff does not work at all. Shame on them!
Scam!
Scam!! Be aware, absolutely not what is advertised it’s a highly fragmented moisturiser that wouldn’t cover a scratch.. I’m seeking a refund for the crap that I have been delivered.
Will be contacting TikTok advertising also waste of €35

Reply from Luminova
They advertise a supreme cream that has…
They advertise a supreme cream that has thick coverage almost like an instant tan. Then send you a thin watery bb cream with no colour that stinks. Then try to tell you it's because they are changing their packaging. They clearly buy it in bulk of temu and sell it at 4 times the price. DO NOT BUY.

Reply from Luminova
BEWARE- This is a scam company
BEWARE- This is a scam company, save your money. they refuse to refund their product even when it breaks with in 30 days. DO NOT BUY. Poor product and customer service.
Red light hair regrowth therapy *** Do not buy***

Reply from Luminova
This Product is a scam
This Product and acompany is a scam.
For the light therapy to work you need at least 300 Diods cap, this one is 32, hence the reason the legit caps cost way more than this one.
This company compare their product to the one Bryan Jonhson uses, which cost more than 3k$ and has more than 500 diodes.
Didn't get what I ordered
Didn't get what I ordered
Got a useless product eehole no colour in it at all
So disappointed
PRODUCT IS NOT WHAT YOU SEE ONLINE
Same experience as lots of people commenting. SCAM!!! Do not buy the fake luminova supreme creme. You will get EELHOE crap. They say its the same, its not. Is nothing like the videos or anything you see online. Dont be fooled like I was. AVOID!

Reply from Luminova
I put one star because I had no choice…
I put one star because I had no choice otherwise I WOULDN'T give any stars !! This is a fraudulent advertising gimmick , I received EELHOE PERFECT CREAM . I emailed Luminova telling me I received correct product...I Did not receive correct product...its more like a BB cream , its dull matt finish , the excuse you receive is they are changing their packaging . I am disgusted and disappointed by this !!!!

Reply from Luminova
Dirt
Luminova Supreme Cream is absolute rubbish. Cheap tat you can buy on apps from china. Do not waste your money!!!

Reply from Luminova
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