Lumineorganics Reviews 

1,976
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,943 reviews, reviewers had a great experience with this company. Customers frequently praise the customer service team for being extremely helpful, friendly, and very quick to respond when resolving inquiries. Many consumers note that the products are very effective, leaving teeth noticeably brighter and providing a helpful energy boost during the day. Some people were dissatisfied with pre-selected monthly subscriptions that were added automatically during checkout without clear prior notice. Reviewers also mentioned that order deliveries can sometimes take much longer than expected and certain support emails go completely unanswered. Despite these frustrations, shoppers appreciate when representatives quickly resolve concerns and communicate clearly about shipping status.

What people talk about most

Product

People report ambiguous experiences with product, reflecting a distinct split in customer satisfaction. While... See more

Customer service

Consumers find customer service to be exceptionally positive, describing the team as prompt, helpful, and... See more

Order

Customers consistently note ambiguous experiences with order, reflecting a wide range of differing... See more

Response time

Customers report overwhelmingly positive experiences with response times, frequently praising the prompt and... See more

Subscription

Reviewers highlight ambiguous aspects of subscription, noting that purchases frequently default to a monthly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had read lots of people who suffer with sleepless nights saying The Magnesium Complex has helped them and thought I’d try them as had nothing to lose!!! I’ve been taking them for over a month now an... See more

Rated 4 out of 5 stars

I do find that these strips do actually work. I only use them once a month as my dentist recommended. As I was using them too frequently prior to seeing my dentist I ended up with too many. I cancelle... See more

Rated 4 out of 5 stars

I have tried 2 different products. Great line of offerings. Just didn't like being auto subscribed without my knowledge. I want to control when and how I order products. The first time was a littl... See more

Rated 4 out of 5 stars

I used the whitening mouthwash and it is superb. I began a monthly prescription by mistake and was refunded the cost withdrawn from my account very promptly without issue. Great company as is the pro... See more



Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

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Replied to 0% of negative reviews

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3.9

All reviews

(1,976)

1,975 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

I recently ordered this tooth whitening product, but accidentally selected “subscription”. Since I wanted to try Lumineorganics first, before subscribing, I emailed them and asked to cancel the subscription. I immediately got an email back saying my subscription would be cancelled. I have not gotten such quick and positive action from a company in a very long time. I look forward to receiving my order and trying this product. This is a very good company to do business with.

2 August 2026
Unprompted review
Rated 4 out of 5 stars

I’m now on my 3rd bottle

I’m now on my 3rd bottle, I can see a small difference with my crepey skin on my arms, I shall order another 3 months supply and hopefully will see more results, let’s remember, Rome wasn’t built in a day!

3 August 2026
Unprompted review
Rated 3 out of 5 stars

After feeling pressured into a repeat…

After feeling pressured into a repeat order and a repeat payment being automatically taken I emailed Lumineroganics and said I only wanted to try a one off product. To be fair they responded very fast, apologised and stopped them automatic renewal. it seems like good service on the customer relations side. And if I like the product I will buy it again because of this.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Best costumer service

Best costumer service! I had a problem with an order and sent an email. I got a response within the hour and my problem was resolved quickly and with no argument. This should be normal but surprisingly unlikely with most companies today.

3 August 2026
Unprompted review
Rated 1 out of 5 stars

Never received my order

Never received my order. Nearly 2 months have passed. They say I did receive my order but cannot produce any evidence of it. I have checked with all my neighbors.
They initially wrote back and said they would check into it. Then they stopped. I have five unanswered emails. They ignore me. I have asked for a refund. No answer. Just lost $40.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

I expect customer service to suck…

I expect customer service to suck because it always does so i sent a semi-bitchy email asking where my order was followed by several ????? (apparently my husband had it after all) and I received a reply from a human within minutes promising to look into it etc. Refreshing! I apologized but they were great!!!

1 August 2026
Unprompted review
Rated 5 out of 5 stars

I love the two year aged garlic

love the two year aged garlic product. I’ve been using it for just over 6 months and I plan to keep taking it.
I have found Lumine Organics to be prompt and efficient in processing and dispatching the orders.
One time I had a technical glitch when
making an order and the customer services team had it resolved within an hour.
I am impressed with the product and the team.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Very impressed with all aspects of Lumineorganics

I am extremely impressed with all aspects of Lumineorganics. The website is very user friendly and orders arrive on time and well packaged. The customer care is outstanding - friendly, helpful and quick to respond. I bought my Berberine from Lumineorganics after buying some in the UK which was a complete waste of money.I had heard good things though and decided to try again so I bought from Lumineorganics and it was everything it said it was and a lot less than I paid for the ones from the other company. I will always buy from this company now and cannot recommend them highly enough.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Sceptical at first!

I was sceptical about ordering this mouthwash at first, but having read other reviews decided to give it a try. Delivery took a while but I really like the product. It leaves my whole mouth feeling clean & fresh, you can see what is removed when you spit out. I have noticed that my teeth are definitely brighter than before I started using this.

2 July 2026
Unprompted review
Rated 2 out of 5 stars

Hello everyone,

Hello everyone,
I used an entire bottle of Lumineorganics but it didn't work for me. Has anyone else had the same experience?

30 July 2026
Unprompted review

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