Lullaby Lane Baby Shop Reviews 166

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often describing them as beautifully made and soft, exceeding expectations from online photos. The delivery service is frequently highlighted for its speed and efficiency, with many items arriving quickly, sometimes even the next day, and often with tracking details. People also appreciate the excellent value for money, finding the prices reasonable for the quality received, and the ordering process is generally described as easy and smooth. However, some customers also noted issues with product accuracy, such as receiving items with noticeable color differences from the website images or personalized items with wonky writing. A few other people also felt that some products, particularly personalized ones, were of low quality or defective, and did not fit as expected, leading to dissatisfaction with the price paid. There were also occasional reports of incorrect items being sent, though these were often resolved quickly by the company.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the beautiful material, high quality, and... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the very... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the speed... See more

Order

Customers consistently note positive experiences with order, frequently expressing their intention to reorder... See more

Price

People report positive experiences with price, often noting the amazing quality of items for the cost.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received my wee boys first birthday outfit. What can I say. I absolutely love it!! Very good quality. And feels amazing. Definitely be ordering from here again. Also very quick delivery. Highly recomm... See more

Rated 5 out of 5 stars

Ordered a newborn baby pink little suit for my new grandaughter. The quality is fantastic, beautifully made and was delivered within 48 hours from ordering. I just happened upon Lullaby Lane Whilst... See more

Company replied

Rated 5 out of 5 stars

A wonderful selection of baby clothes. I couldn't stop ordering for my long awaited Grandson. Beautifully made and great value. Ordered on Sunday arrived on Wednesday. A fabulous parcel to receive... See more

Rated 5 out of 5 stars

The most beautiful clothes for an amazing price! Brilliant quality, really fast delivery also! Can’t wait to put my daughter’s Christmas outfit on her!!! Will 100% be using lullaby lane baby shop in t... See more

Company replied


Company details

  1. Baby Clothing Store

Written by the company

For all those expecting a new arrival, Lullaby Lane Baby Shop provides a wide range of quality baby clothes and accessories, that can be professionally personalised so you can share the joy of your baby wearing the cutest unique baby clothes, this is why our customers keep coming back for more. Lullaby Lane Baby Shop is dedicated to offering a fast and friendly online shopping experience. We specialize in providing high quality baby boutique products, and clothing at an affordable price. We supply some the cutest babywear, and gorgeous more bespoke Spanish Style baby outfits ideal for any special occasion.


Contact info

4.8

Excellent

TrustScore 5 out of 5

166 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Beautiful item for newborn

I made a purchase recently from this company for my newborn, I bought a knitted cardigan. The item was packaged really well and the Cardigan it’s great quality. I will definitely order from lullaby lane again.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant shop

Amazing, order come really fast and everything was as seen on pictures, thank you🤩

1 May 2026
Unprompted review
Rated 5 out of 5 stars

I order off of here quite often I love…

I order off of here quite often I love the socks they do. I have ordered some dresses and the quality and price is really good. This will always be my go to shop for a little frilly socks or knee-high and they’re quite quick delivering too. I highly recommend they do very nice clothes.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Positive

Gorgeous items I purchased and a perfect fast service ! Amazed at the quality and the price .. thank you and I will be ordering again

2 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing little business for baby wear!

The outfits I ordered were a very good price compared to other websites I had been looking at. The package arrived quickly and I was really impressed with how lovely it was all packaged. The items were all lovely and everything was perfect.
I will definitely be using Lullaby Lane Baby Shop again!

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Christening Romper

Ordered a romper for my baby christening and I couldn’t be happier! The romper is beautiful and it came very quickly and carefully packaged.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Beanie is really soft

Easy to order, with lots of choice, and it arrived really quickly with the express service. The beanie feels really soft and the embroidery is very good quality.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Great items

Lovely items purchased from here & really good quality after being washed. Quick delivery.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Baby boy’s romper

Super speedy next day delivery! 🚚
Product was perfectly wrapped in paper and boxed. Beautiful material, and exactly how I expected it.
Extremely happy customer 5* plus x

25 March 2026
Unprompted review
Rated 1 out of 5 stars

Colour mismatch and unhelpful customer service

I don’t like to leave a negative review, but unfortunately my experience with Lullaby Lane Baby Shop has left me feeling quite frustrated.

I ordered a baby beanie hat expecting the darker blue shade shown in the product photos. When it arrived, the colour was clearly much lighter - more of a LIGHT BABY BLUE, whereas the photos online show something closer to a CORNFLOWER or mid-blue.

I contacted the shop politely and even sent them a photo showing the hat I received placed next to a screenshot of their product listing so the colour difference could be seen side-by-side. Despite this, my concern was dismissed and I was told the item matches the listing.

When I followed up, they initially replied quickly then IGNORED ME FOR A WEEK - until I nudged again when they miraculously replied within a short amount of time.

When they replied, the response was simply the exact same message copied and pasted again, without addressing the points I had raised or acknowledging the side by side comparison I had sent.

I completely understand that colours can vary slightly between screens and real life, but this is a noticeable difference rather than a minor variation.

What’s most disappointing is the lack of willingness to properly review the concern or engage with the issue beyond repeating the same response.

The only option offered was to return the hat at my own cost and to lose the original postage paid too. This is not a fair solution to a misrepresentative falsely advertised image.

It’s a shame, because I was genuinely looking forward to the item, but the way this has been handled has been very disappointing.

14 March 2026
Unprompted review
Lullaby Lane Baby Shop logo

Reply from Lullaby Lane Baby Shop

Thank you for your feedback.

We’re sorry to hear that you were disappointed with the colour of the hat you received.

After receiving your email we carefully reviewed the photo you sent and compared it with the images used on the product listing. From our review, the hat supplied appears consistent with the item shown online. As with many online purchases, colours can sometimes appear slightly different depending on lighting conditions, screens and individual perception.

As the hat is not personalised, we offered you the option to return it for a refund if it was not suitable. In line with our returns policy, return postage costs are the responsibility of the customer when an item is returned because it is not suitable.

We aim to respond to all customer enquiries as quickly as possible and our replies in this case were sent within our normal response times.

Kind regards
Lullaby Lane Baby Shop

Rated 5 out of 5 stars

A wonderful selection of baby clothes

A wonderful selection of baby clothes. I couldn't stop ordering for my long awaited Grandson. Beautifully made and great value. Ordered on Sunday arrived on Wednesday. A fabulous parcel to receive. I can't wait to see our little darling wearing his baby blue wardrobe.

11 March 2026
Unprompted review

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