Ludilabel Reviews 31

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Great, sturdy labels in a genius label set so you don’t ever loose them, great selection on their website and most importantly - they work! Labels on water bottles that get washed everyday stay on per... See more

Rated 1 out of 5 stars

I am still yet to receive the labels I ordered almost a month ago. The company are still to give me a proper answer for this. Will not be ordering from here again.

Company replied

Rated 5 out of 5 stars

The best labels I have found, just stick them on the labels of the clothes and they have lovely designs, it is my fourth or fifth order. I ordered these in January 2021 and it was quite a shock to se... See more

Rated 3 out of 5 stars

Adorable products and customer service responds relatively fast, however the shipping is very long! The tracking number was showing as delivered and this was very confusing knowing that it was not tru... See more

Company replied

Company details

  1. Custom Label Printer
  2. Fashion Accessories Store

Written by the company

Stick-on Name Labels & Iron-on Name Labels to tag and identify clothes, school supplies or other items who needs ti be identified with a tag, water proof | Secure payment | FREE Shipping Worldwide


Contact info

3.6

Average

TrustScore 3.5 out of 5

31 reviews

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Rated 3 out of 5 stars

Adorable products and customer service…

Adorable products and customer service responds relatively fast, however the shipping is very long! The tracking number was showing as delivered and this was very confusing knowing that it was not true until yesterday, its finally arrived after 3 weeks.

3 January 2023
Ludilabel logo

Reply from Ludilabel

Hello Maria,
Thank for your order. Please notice that your order was placed on December 8th, manufactured and shipped on December 8th and delivered on December 22nd, thus meeting the manufacturing, shipping and delivery deadlines, despite multiples Royal Mail strikes announced. 
We remain at your disposal and wish you a pleasant day.
The Ludilabel team

Rated 1 out of 5 stars

My order never arrived

My order never arrived. Truly disappointed

8 November 2022
Ludilabel logo

Reply from Ludilabel

Hello Maddie,
Thank you for your order and for your opinion.
We are very sorry that you haven't received your order yet. However, as we did not receive any e-mails from you, we had no idea that you had not received your order. Our customer service will contact you this morning to offer you a solution.
We are available for any further questions,
Best Regards
The Luditeam

Rated 1 out of 5 stars

I am still yet to receive the labels I…

I am still yet to receive the labels I ordered almost a month ago. The company are still to give me a proper answer for this.
Will not be ordering from here again.

25 August 2022
Ludilabel logo

Reply from Ludilabel

Hello Jessica,
Thank you for your order and for your opinion.
We are very sorry that you haven't received your order yet.
As confirmed by the Customer service, we have been informed that, for many reasons, some delays in delivery times have been caused in the UK.
Please let us know at contact_uk@ludilabel.com if you have not received your order yet, we will be happy to offer you a solution.
We are available for any further questions,
Kind regards
The Luditeam

Rated 1 out of 5 stars

My order was shipped on April 21 and I…

My order was shipped on April 21 and I stilll don’t have it.

12 May 2022
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Reply from Ludilabel

Hello Nadia,
Thank you for your order. As explained in the response to the email you sent to the customer care office at the same time, estimated shipping time in Canada is 4-15 business days and today is the 15th day. We guarantee the manufacture of the order in 24/48 hours. However, delivery depends on the type of shipment chosen and the country of destination.
We look forward to your reply to the email we have just sent you to provide further information and provide you with a solution.
Kind Regards
Ludilabel Team

Rated 1 out of 5 stars

Curtains took a long time to come and…

Curtains took a long time to come and poor quality for the money. Just a piece of fabric. Very disappointed

2 May 2022
Ludilabel logo

Reply from Ludilabel

Hello Glenn,
Your order was placed on April 11, manufactured and shipped on April 12 and delivered on April 20, thus meeting the manufacturing, shipping and delivery deadlines. In addition, our growth charts are made of a material that adheres to the wall surface without damaging the substrate to meet the requirements and needs of families.
We remain at your disposal and wish you a pleasant day.
The Ludilabel team

Rated 5 out of 5 stars

Great service

The interface to personalise the labels is very easy. I received labels very quickly. And I love the little present inside.

15 November 2021
Rated 1 out of 5 stars

I still did not recieved the purchace

I still did not recieved the purchace, nor 28 days had passed

10 November 2021
Ludilabel logo

Reply from Ludilabel

Hi Justina,

First, thank you very much for your order and for contacting us.
We are very sorry that you haven't received your order yet.
As confirmed by the Customer service, we are going to reprint and resend your order as soon as possible, so you don't have to wait much longer.
Please let us know if you receive it correctly this time.

We stay at your disposal for any further questions,

Kind regards

The Luditeam

Rated 5 out of 5 stars

Great customer service

My first order didn't arrive and the company resent the order tracked as soon as I contacted them. Great customer service. The stickers for the shoes are brilliant, it has increased my son's independence and he loves them.

19 October 2021
Rated 5 out of 5 stars

The best labels I have found

The best labels I have found, just stick them on the labels of the clothes and they have lovely designs, it is my fourth or fifth order. I ordered these in January 2021 and it was quite a shock to see the customs declaration appended to the labels envelope as they are posted from France but I guess that's brexit! :-( We received them without problem though.

27 January 2021
Rated 5 out of 5 stars

Easy labels to stick on that stay on.

Easy labels to stick on that stay on.
I had ordered some for my daughter 4 years ago and still use them. Was pleasantly surprised to see all the new pattern options and have now bought some my son.
I have kept a baby spoon my daughter had used for nursery, the label is still there!

10 December 2020

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