Communication is first rate. I received emails from them about adjusting the bracelets, and all along the way regarding shipping. I asked one question via email and got a fast response.
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Company details
Written by the company
The epitome of affordable luxury with our exquisite collection of watches. Perfectly blending style, quality, and value, our timepieces are designed to elevate everyday elegance.
Contact info
United States
- hello@luckyfours.com
- luckyfours.com
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Replied to 5% of negative reviews
Typically replies within 1 week
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My experience was great from the order…
My experience was great from the order to tracking and delivery. The packaging was very neat and well done. Included instructions on care and sizing. Very excellent I like them. I'll definitely refer friends 😜
Two complaints
Two complaints. 1. Not being able to track the package due to the tracking number I was provided being invalid/international. 2. Carrier “claiming” an attempt was made to deliver the package when there wasn’t. I know I was home the whole day they claimed to have made the attempt.

Reply from Lucky Fours
Impressive.
Lucky Fours provides outstanding customer service and consistently goes the extra mile to make sure everything is right. Their team is attentive, helpful, and genuinely cares about customer satisfaction. On top of that, the quality of their products is excellent. Highly recommended!
Unreal Customer Service
I don't know that I experienced much better customer service than I have with Lucky Four, & Cole specifically.
Great experience from beginning to end!
Great customer service and liked the…
Great customer service and liked the watches. Exceeded expectations.
The watches that i purchased didn't…
The watches that i purchased didn't look the same as the pictures on the website. Customer service was awful To deal with and wanted crazy price for exchange. Ended up returning them.

Reply from Lucky Fours
The customer service emails were very…time sensitive and helpful
The customer service emails were very fast and accurate and helped me resolve my issue same day !
I had a problem at the time of the…
I had a problem at the time of the delivery of my package and they were able ti help me when they didn't have to!!
Very quick to answer back and help with shipping
Very quick to answer back and help on the problem presented, just waiting on my package now but aside from that everything has been great
Support team is amazing!!
I’ve received emails back very fast compared to other companies, the support team was beyond nice and extremely responsive and helpful, i couldn’t have asked for a better experience!
Still in the dark but hey … guess I…
Still in the dark but hey … guess I gotta wait
I was skeptical at first....
I was skeptical at first about purchasing one of these watches until a friend of mine did it before me. But after he gave me his honest opinion that they were good quality, I had to get a couple for myself. For the price that you pay and the quality of the watch you get, I believe it's a fair deal. You're not buying a 5,000 dollar watch, but you're buying a piece to show off your style that's very functional and stylish with whatever outfit you pair it with. I love my 4 watches I got. I will add that their customer service also helped me get a shipping discount, which made my day even better.
Super helpful with questions about…
Super helpful with questions about their watches!
Mason from support team was able to…
Mason from support team was able to help exchange my watch another watch I really liked.
Something I will always come back to
I don't think I could've been helped more. The service was amazing and every little worry I had, there was a solution and even follow up emails asking if it all went good. That's the sign of an amazing company
Customer service
Amazing protocol when it comes to customer service and great product
Amazing watch I love it so much
Amazing watch I love it so much! Beautiful and so comfortable.
Anna gave me an awesome service
Anna gave me an awesome service. She took time to explain everything to me and made sure that I understand everything since English is not my native language. Thank you Anna!
The watches are brilliant and well…
The watches are brilliant and well made! Fantastic gifts at a great price. The communication from the company is quick and very helpful. I will continue to spread this website to all. Thank you
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