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Lucid Trading Reviews 3,774

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 3,547 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting the speed of payouts and the overall positive user experience. Many people appreciate the efficiency of the payment process, with funds often received within minutes, and the clear, straightforward rules. However, some customers also mentioned issues with customer support, describing it as unhelpful or slow to respond. A few people reported problems with account closures or difficulties with payout methods, particularly when trying to change them.

What people talk about most

Payment

Reviewers highlight positive aspects of payment, with many praising the extremely fast payout speeds, often... See more

Service

Users describe positive interactions with service, highlighting the professionalism, transparency, and speed... See more

Customer service

Consumers find customer service to be positive, with many praising the fast, helpful, and responsive support... See more

User experience

Customers had positive experiences with user experience. Many reviewers praise the intuitive platform,... See more

Product

Reviewers express high satisfaction with the product, often calling it the "best prop firm ever." Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Est experience better then apex and all those other prop firms payouts r immediately process .for once we have a great prop firm ty Lucid for changing my life buying back my time with your company an... See more

Rated 5 out of 5 stars

My new favorite prop firm. Their customer service goes above and beyond and payouts are super fast, sometimes literally seconds for a payout. The dashboard is awesome as well, best looking and present... See more

Rated 5 out of 5 stars

Ive use multiple prop firms and lucid trading by far, surpasses all other prop firms in terms of customer support, payout speed, and overall experience. I’ve been a prop trader trader since 2022.

Rated 5 out of 5 stars

Best Cost to Payout ratio in the prop space. My Prop journey has been going on for almost 2 years, tried a lot of them and Lucid has one of the best offers in the game. Service is top notch and pay... See more


Company details

  1. Alternative Financial Service
  2. Software Company

Written by the company

Lucid Trading is a funded firm that helps futures traders practice their strategies, improve risk management, and build capital as they prepare to trade in live markets. The team at Lucid Trading feels that there is an opportunity to merge elements from the new funded firms and old-school proprietary trading desks. Funded firms are an excellent starting point for aspiring traders. However, once they have proven they are ready for live markets, they need to be supported more in the way a traditional prop desk. Lucid Trading’s goal is to provide a clear path forward through all these phases.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 3% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Best Propfirm out there

Best Propfirm out there. The challenges are cheaper than the same on other prop firms. The payout process is incredibly fast, they payout in less than 10 minutes on average. I ve never had a problem with any of my accounts or with payouts. Great support team as well

6 May 2026
Rated 5 out of 5 stars

This firm deserves an absolute…

This firm deserves an absolute five-star rating. They offer excellent support and have no issues with their services. They are definitely growing and are considered one of the top firms in the industry.

6 May 2026
Rated 1 out of 5 stars

WARNING to all tServer OCO Failure confirmed by Audit Logs, but Lucid refuses to take responsibilityraders

WARNING to all traders: Critical platform execution failure.
I am writing this review to warn the community about a major technical issue I experienced with Lucid/Tradovate and their unacceptable "support" policy.
On May 8th, at 13:53:23, I was trading MNQ. I had an entry with an automated ATM strategy (OCO - Order Cancels Other). The price reached my Profit Target, but the system FAILED to cancel the Stop Loss. Both orders were filled in the EXACT same second.
The Evidence:
I have the official NinjaTrader Audit Log (CSV) which shows:
Entry filled at 13:53:23.
Target filled at 13:53:23.
Stop Loss filled at 13:53:23 (instead of being cancelled).
This technical error left me with an unintended short position of -13 contracts, which led to an "AutoLiq" and significant losses.
The Response from Lucid:
Support staff admitted they see the execution logs and understand the OCO logic failure. However, they refuse to adjust the account or reset it for free because:
The failure was not "widespread" (it only happened to me, so they don't care).
I don't have a "real-time video recording" of the incident.
As a professional trader, I rely on Audit Logs, which are the legal source of truth in financial markets. Requiring a video to prove what their own server logs already confirm is a dishonest tactic to avoid accountability for their provider's (Tradovate) server malfunctions.
If you value your capital and expect a platform where OCO orders actually work, be very careful. Lucid does not stand behind the technical integrity of their execution.

8 May 2026
Unprompted review
Rated 1 out of 5 stars

I don't recommend them

I don't recommend them. They don't pay out money despite meeting all the conditions. Moreover, they haven't responded to my messages for weeks asking what's going on and why I'm not receiving my payment. Scammers! Beware of them. You'll waste a lot of time and be left with nothing.

13 April 2026
Unprompted review

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