Luca Designs | LucaJackets.com Reviews 787

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and craftsmanship of the products, particularly the jackets, noting their excellent fit, comfort, and attention to detail. Many appreciate the wide variety of unique designs available, often inspired by popular culture, and commend the staff for their helpfulness and friendly demeanor, especially during the selection process. The customer service is frequently highlighted as responsive and supportive, assisting with sizing and order inquiries. However, some customers experienced issues with their orders, such as receiving the wrong size or not getting email confirmations for their purchases or shipping notifications. A few also mentioned concerns about the strong smell of the leather and the appearance of the leather's patina not matching the product images. There was also an instance where a jacket arrived with a noticeable stain.

What people talk about most

Product

People report positive experiences with product. Customers are highly satisfied with the quality and... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality of the real leather... See more

Staff

Consumers consistently report positive experiences with the staff. Many reviewers praise the team for being... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the excellent and... See more

Order

Clients share ambiguous opinions on order. While some customers were happy with their orders, even stating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely amazing experience at Fan Expo Dallas 2025! I couldn’t be happier with the service. HUGE shoutout to Makala and Lee! They took great care of me. The jackets at Luca are top notch! High qual... See more

Rated 5 out of 5 stars

We just got 2 jackets at FanX in Salt Lake City, and we had a great experience. We found a Scarlet Witch jacket we have been looking for from various sellers online for years. The owner/designer was a... See more

Rated 5 out of 5 stars

The jacket I purchased simply rocked! I was amazed at the craftsmanship. Even more so, the size I originally purchased was the wrong one. Luca Designs worked with me for minimal fee to get the proper... See more

Rated 5 out of 5 stars

I was so excited to see such a cool, unique booth at Halcon this weekend. I had so much looking at and naming the different Fandoms and characters the jackets belonged to, and the staff were aweso... See more


Company details

  1. Clothing Store

Written by the company

At Luca Designs® we create a wearable second skin to empower the wearer with a sense of belonging, originality, and confidence. Our jackets inspire inclusivity with a unique edgy interpretation of pop culture heroes, villains, nostalgia, and high-end fashion. Luca Designs is a unique designer set out to create a mix between fashion and characters, while keeping the social acceptable factor of all designs. Gaming and fashion enthusiast can wear their favourite characters everywhere. Luca Designs creates what fans truly desire and also offers custom made and custom tailored jackets at a very reasonable price. Luca Designs created an overwatch collection of jackets that are labeled some of the best quality gaming themed jackets ever produced.


Contact info

4.8

Excellent

TrustScore 5 out of 5

787 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

The Perfect Claire Redfield

I've been looking to revamp my Claire Redfield cosplay for some time now, and Luca Designs helped make that dream come true! Their jackets are a cosplayers dream due to the quality, attention to detail, comfort, and wide variety of product. This jacket is the perfect fit and allows for the flexibility I need to fight zombies! 🧟‍♀️🧟 The Made in Heaven stamp on the back is my favorite detail to this jacket. That is Claire's signature statement piece! I greatly appreciated the quick responses from Luca and team as well when I reached out regarding shipping updates. They were friendly and did everything to ensure I received the jacket for my event. Highly recommend!

6 July 2024
Unprompted review
Rated 5 out of 5 stars

Trunks crop leather jacket

I ordered the trunks crop jacket and wasn’t sure to go vegan or leather. The guy who worked for the company was helping me out with any questions I had. I ended up going with the leather jacket which was a little bit more expensive. The jacket arrived 2 weeks later and I have no complaints. The jacket fits like a glove. The quality is amazing. Already looking for my next jacket from this company.

12 July 2024
Unprompted review
Rated 5 out of 5 stars

Fan Expo 2024

Been eyeing the Nightwing jacket for years now. Everyone at the booth was super kind and helpful. Great quality stuff!

6 July 2024
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience with Luca…

I had an amazing experience with Luca and his crew. They are very helpful in their knowledge about their product and how to get the perfect size that looks good on you. I bought the red hood jacket and my wife got the scarlet witch trench coat and they fit amazingly for being a Broad chested man thank you so much Luca for the amazing jackets

5 July 2024
Unprompted review
Rated 5 out of 5 stars

10/10 would recommend

A group of nice people who helped out deciding and at a later time let me trade the jacket I got for a larger size. Plus the jackets are high quality and feel comfortable.

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Fan Expo Boston, 2024

I was at the Fan Expo in Boston from Friday until today, 6/16/2024, and the ladies and gentleman were so fun to talk to and work with. I look forward to doing business with Luca Designs.

14 June 2024
Unprompted review
Rated 5 out of 5 stars

I saw the seemingly endless racks of…

I saw the seemingly endless racks of beautiful real leather jackets and couldn't take my mine off the Logan I tried, that was the best fitting jacket I've ever put on. I was hooked, but I couldn't afford it at the moment. I made some financial moves ato make it happen. I was so excited to get it and the moment came. A large discrepancy came up at checkout. And I almost walked away but Lee and the team worked with me and I am anxiously awaiting the delivery of my stunning Logan leather jacket. So nice and price was better than other shops with lesser quality. Thank you so much guys and gals! And for being patient with an old man trying to navigate technology.

15 June 2024
Unprompted review
Luca Designs | LucaJackets.com logo

Reply from Luca Designs | LucaJackets.com

Thank you! <3

Rated 5 out of 5 stars

Amazing company that takes pride in the…

Amazing company that takes pride in the quality of their products! The only issue I have is I need one of every jacket for the bat family collection! Highly recommend them for any fans

14 June 2024
Unprompted review
Luca Designs | LucaJackets.com logo

Reply from Luca Designs | LucaJackets.com

Thank you! <3

Rated 5 out of 5 stars

Amazing Vi jacket from “Arcane”

Never had a more enjoyable time purchasing an article of clothing than with these lovely people. Amazing quality jackets, couldn’t recommend more. Going to leave their business cards everywhere! Thank you <3

Admittedly, I kept going to the same area I bought the jacket because I thought the woman with pink hair that I purchased the jacket and shirt from was super cute, but that doesn’t take away from the quality of the products! 😅

14 June 2024
Unprompted review
Luca Designs | LucaJackets.com logo

Reply from Luca Designs | LucaJackets.com

Thank you! <3

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