Im submitting this review to receive my free product as I have been using Lubracil gel tablets and vulva cream for about four months now. My vagina looks healthier but dryness is still somewhat of... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Replied to 60% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
At first , I wasn’t sure if I noticed a changed— but it did make a difference the more I used. I will continue .

Reply from Lubracil
Horrible product that burned! I only opened one box and the return policy states that unopened product will be refunded. That is wrong! They do not stand behind their refund policy! Don’t waste your money on this or waste time with an unethical company!

Reply from Lubracil
DO NOT order from this company. The cream which I used one time caused itchiness and distress, so much so that I'm still suffering days later. I asked for a refund and their refund policy is so strict as to be ludicrous. You have to use it for 60 days - why would I when one use caused so much pain. They do not refund for side effects- which are not spelled out anywhere on the website, on the box the cream came in nor any insert in the Box or on the tube itself. Dangerous and deceptive practices, preying on vulnerable menopausal women looking for any kind of relief.
Stay far away, don't waste your time on this trap of a company.

Reply from Lubracil
I like this product. I started on 8/11/25. Taking 1 soft gel 2x day. I tried to get the special that was running in Sept, I believe. A bogo. I tried and tried to place an order but it never would go through though. So I've been paying full price through Amazon. Would it have worked if I went through your website?
Good product.
Nette Farsovitch

Reply from Lubracil
Definitely made a difference after about a week of use. Have made a part of my routine and overall improvement is noticeable.

Reply from Lubracil
I ordered a three box unit. And a "Quantity of three". Which was the maximum allowed. (Tried to order four).
So I expected nine boxes.
Only received three.
The online chat wasn't answered. Was on hold for phone forever and then the excuses began before I could explain the situation.
Yep. They said "they were not responsible for missed delivery by usps. "
I said no. Don't try that one me. Usps delivered..you failed to send a complete order. I.am a Certified Fraud Examiner and the package is too small to contain quantity of nine. It is only 0.75 pounds.
Then the agent blah blah blah...will send to management for review.
Nothing about we try to do our very best, we value you as a client. Nope. None of that
Just dancing a little Texas ho-house sidestep. Right off the bat.
I like the product. But being shorted and then disrespected. Not so much.
Seems like customer service is just a clearing house and doesn't work for lubracil.
I don't trust these guys.

Reply from Lubracil
Im submitting this review to receive my free product as I have been using Lubracil gel tablets and vulva cream for about four months now. My vagina looks healthier but dryness is still somewhat of a problem. I'm hoping for moisture increase as I continue use. Not giving up. I like that it's all natural. I have a pharmacy of products that claim to give relief from dryness and pain with intercourse. None have worked. So Lubracil I'm still rooting for change.
I tried to contact Lubracil Support at the number provided but received message unable to complete my call.

Reply from Lubracil
I’m 5 weeks into the full 8 recommended and am pleased to report good results. Within the first week I felt relief from the last traces of itch/burn that topical steroid and estrogen creams didn’t quite cure.
I know it’s helping because those symptoms returned immediately the day after I forgot a dose (4 times).
This is product might actually get me back “in action” which my husband will appreciate. 😊

Reply from Lubracil
I'm lving this prodct so much! It has truly made a noticeable difference! It makes me so happy and relieved that it's made from natural ingredients and it delivers what it says ✨️

Reply from Lubracil
I really like this product a lot. I really wasn't expected to find a difference after starting to use these gels, but I can't deny that. I could notice the difference within the first week to 10 days and haven't needed any other form of lubricant since then. Already ordered my second package. It's pricey, so I took a star off for that, but it does work.

Reply from Lubracil
I've been using this product for over 3yrs best on the market. Easy to swallow no after taste. Works great. Would highly recommend.

Reply from Lubracil
This company is the biggest RIP OFF EVER!!! They put a tiny check box in an obscure part of the order page that if you don't UNcheck, it enrolls you in the subscription program that they will NOT LET YOU CANCEL! Despite repeated calls and emails, you get some robot of an imbecil that barely speaks English on the other end of the phone, who just reads & repeats nothing more than a script. They adamantly refuse to refund you, following 'policy' & when you demand to speak to someone who CAN authorize a refund (for products you never ordered!) they tell you there's no one to transfer the call to & simply keep repeating the same canned script. I ended up disputing $300 charge. BEWARE!!!!

Reply from Lubracil
I have just started taking them. But I like that they are oral and my Dr. recommended them. Shipping was fast and very communicative company

Reply from Lubracil
Love the moisture it gives. Haven’t had this in years. Arrived very quickly

Reply from Lubracil
Didn’t work for me so I went back to my estrogen cream where I get it for free from my insurance & no side effects either now that works the best also I heard coconut oil works too which is cheaper you just put some on your finger & insert it into your vagina never tried it but I have a friend who did & it worked for her!!!

Reply from Lubracil
The product is decent. The customer service is pathetic. After I received a product I didn’t order their rep told me that it was on $55, to which I retorted if it’s only $55 then you pay for it. That was an invitation to a war, absolute atrocious interaction. I contacted my bank and got a refund because, as you probably guessed, they didn’t even respond. They are located in Austin, Texas, here’s their local number that may get you the same rude female I spoke with-but maybe you’ll get a decent human to fix whatever they did to you.
+1 (512) 503-0535
I hope y’all flood their line! Happy day to everyone!

Reply from Lubracil
I was skeptical, but it really helped me. Fast shipping & great customer service when i called to update & add items to my order

Reply from Lubracil
Hi there I'm just wondering where this and who makes v this product
Thankyou

Reply from Lubracil
I like this product. I started on 8/11/25. Taking 1 soft gel 2x day. I tried to get the special that was running in Sept, I believe. A bogo. I tried and tried to place an order but it never would go through though. So I've been paying full price through the website. Would it have worked if I went through facebook?
Good product.

Reply from Lubracil
It has helped. Not perfect but going to keep using it since it has only been 3 weeks. I had total hysterectomy so no hormones at all.

Reply from Lubracil
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.