LT Online Store Reviews 1,164

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,157 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the genuine products offered at reasonable prices, often finding them more affordable than other online stores. Many appreciate the smooth and efficient purchasing process, highlighting the ease of adding items to the cart and selecting postage methods. The service is frequently described as good, with people noting the quick order placement and timely delivery of genuine items. However, some customers also noted significant issues with order fulfillment, experiencing delays, unfulfilled orders, or cancellations after payment. A few other people also felt that the customer service was poor, mentioning difficulties in communication and receiving conflicting information regarding their orders. There were also instances where products received were faulty or keys purchased turned out to be used, leading to dissatisfaction.

What people talk about most

Product

Consumers find products to be positive, with many reviewers praising the genuine nature and good quality of... See more

Price

Reviewers mention positive feedback about price, with many customers finding products to be affordable,... See more

Service

People report positive experiences with service, often highlighting its genuineness, transparency, and... See more

User experience

Customers consistently note positive experiences with user experience, with many describing the process as... See more

Order

Customers had ambiguous experiences with order, with many reporting significant issues after placing an order... See more

Reviews shaping this summary

Rated 4 out of 5 stars

EASY SELECTION. good range of products. easy to search and select. although your payment options are not properly working. had to retry 3-4times before it finally went through.

Rated 4 out of 5 stars

The quality is good. But there are products available for lesser price in the online store. Also, on bulk orders, kindly offer free delivery or provide more than 1% off on next delivery.

Rated 4 out of 5 stars

The store is genuine, offering original products and great pricing. I am very pleased with them and I have made multiple purchases with them. I once faced an issue where the courier compan... See more


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 61% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

DELIVERY PERIOD NOT GIVEN

4 December 2025
Unprompted review
LT Online Store logo

Reply from LT Online Store

We apologize for the inconvenience. Delivery timelines may vary based on product availability and location. Please share your order details so we can check the exact delivery status for you.

Rated 3 out of 5 stars

Website can be improved

3 December 2025
Unprompted review
LT Online Store logo

Reply from LT Online Store

Thank you for your feedback. We are continuously working to improve our website and your suggestions help us make it better.

Rated 1 out of 5 stars

Worst experience 1 biometric i purchase…

Worst experience 1 biometric i purchase and that biometric is faulty and service center saying its out of warranty so be careful while purchasing from LT online

Already shared in email check mail from starting tufaild

1 October 2025
Unprompted review
LT Online Store logo

Reply from LT Online Store

We’re sorry to hear about your experience and apologize for the inconvenience caused. The warranty of biometric devices is governed by the manufacturer’s terms, and the service center’s decision is based on those policies.

However, we take your concern seriously and request you to please share your order details and service report with us directly so we can review the matter and assist you in the best possible way. Customer satisfaction is important to us, and we will do our best to support you.

Rated 3 out of 5 stars

Gst extra...........

Gst extra............ Not Included

1 December 2025
Unprompted review
LT Online Store logo

Reply from LT Online Store

Thank you for your feedback. Please note that the price displayed on our website already includes GST, so there is no extra tax at checkout.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look