Some of the worst support I've ever experienced
Easily some of the worst support engineers I have ever had the displeasure of working with.
For context, this is based on a large number of interactions. I have had to work with LTIMindtree extensively as they are utilised by Microsoft as Azure and PowerBI support. My experience has been consistently bad, and this is not reflective of a single bad experience.
The engineers are mostly useless, difficult to work with, resist escalating things, and waste large amounts of time with pointless troubleshooting steps. Even the SMEs within LTIMindtree seem to lack deeper knowledge of the platform and products they are support.
I think this company brings the entire Azure platform into disrepute due to the truly awful support provided.






