Don't waste money
I purchased a 5g modem that looked good on the 6th of November, it arrived from China on the 18th of November. It worked well until the 26th of November and unfortunately I left a review saying this on their website. I tried resetting the device and plugging directly into my computer to access the devices web interface but I could not connect even after checking IP addresses. The ethernet port on my computer had been disabled and I had to drain residual power from my PC to get it working again. I got on to their support via WhatsApp and the reply was quite quick but very evasive. They refused to follow the distance selling regulations here in the UK. So as I purchased via credit card I am trying to get my money back via section 75 of the credit card regulations. I wish I had done a little more research on this company before parting with my money as I have found its trust rating is less than 20%.
EDIT; I had to pay myself for a return postage to china at a cost of over £20. They tried to use free postage as a BRIBE if I pull my review. I did get my money back after a long time through section 75 of the consumer credit act as thankfully I paid with a credit card. I was not refunded by the company directly and they did not cover return shipping in spite of their return policy