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LST Solicitors Reviews 

398
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 333 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the application process extremely straightforward, frequently praising the fast response times and helpful updates provided by the team. Consumers frequently mention the efficient service, noting that the overall process gives them complete peace of mind. People deeply appreciate the user-friendly platform that quickly locates loan agreements without requiring them to handle endless paperwork. However, some reviewers noted that digital portal progress updates can occasionally be unclear, leaving them uncertain about how their claims are advancing. Some people were dissatisfied with the initial agreement terms, with a few consumers expressing a strong desire to cancel their applications during the cooling-off period.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting that the platform is quick,... See more

Claim

People report ambiguous experiences with claim processing, as reviewers frequently highlight a... See more

Service

Customers reported strong satisfaction with the service, highlighting fast and efficient support that... See more

Website

Reviewers express mixed feelings regarding the website, as many consumers find the portal fast, easy to use,... See more

Response time

Clients share positive opinions on response time, frequently praising the prompt action and regular updates... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've seen the advertise going on to find out about you been charged correctly when you had acar finance loan in last few years. It's very easy to send request online for your query. Team responded pro... See more

Company replied

Rated 4 out of 5 stars

Hi, I wish to use my 14 day cooling off period to cancel any claims pls. Thank you. Phillip Hendy-Fairfull

Company replied

Rated 4 out of 5 stars

I contacted the company and they are working well to see if I have a claim against my finance company

Company replied


Company details

  1. Law Firm
  2. also in
  3. Legal Services

Written by the company

Clear answers for complicated legal matters Dealing with legal problems can feel overwhelming. At LST Solicitors, our experienced team is here to make the process simpler and less stressful. We provide clear, honest advice and practical solutions, always focused on achieving the best possible outcome for you. Legal Services Today Limited is a company registered in England and Wales with registration number 10640480, and registered office Unit 212, Vanilla Building 39 Fleet Street, Liverpool, England, L1 4AR. We are authorised and regulated by the Solicitors Regulation Authority.


Contact info

  • Unit 212, Vanilla Building 39 Fleet Street, L1 4AR, Liverpool, United Kingdom

  • lstsolicitors.co.uk

4.3

Excellent

TrustScore 4.5 out of 5

398 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(398)

195 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy process 😁

24 January 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Graeme,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Easy and simple

Easy and simple

23 January 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Prince,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 2 out of 5 stars

please i would like to cancel…

please i would like to cancel everything i have on you im NOT happy to continue
name
Meer hassan

23 January 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Meer,

Thank you for taking the time to leave a review and we're really sorry that you are not happy with the service provided.

We can confirm that your claims have already been cancelled and our team have been in touch with you by email. Should you have any further questions, please don't hesitate to get in touch with our team at cancellations@lstsolicitors.co.uk.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Easy to use this application

Easy to use this application

23 January 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi D K,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 4 out of 5 stars

Easy & quick to fill in their form.

Easy & quick to fill in their form. Have kept me informed of their every move.

22 January 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi BB,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Fast easy to use and reliable

Fast easy to use and reliable

23 January 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Ahmed,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Incredibly user friendly experience.

Incredibly user friendly experience.

22 January 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Paul,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Fast and easy

Fast and easy

22 January 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Ramesh,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Quick and very professional service

Quick and very professional service

21 January 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Tomasz,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 1 out of 5 stars

To whom it may concern

To whom it may concern

I do not agree to sign up to you doing anything further for me in reference to a mis sold car finance and as I filled in an online enquiry form in 3 steps literally 20 mins ago I am utilising a cooling off period and advising your company to take no further action on my behalf.

I do not consent to any investigations into mis sold car finance claims being carried out for me.

Kelly Burns

21 January 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Kelly,

Thank you for taking the time to leave a review and we're really sorry that you are not happy with the service provided.

We can confirm that your claims have already been cancelled and our team have been in touch with you by email. Should you have any further questions, please don't hesitate to get in touch with our team at cancellations@lstsolicitors.co.uk.

Kind regards,

LST Solicitors

Rated 1 out of 5 stars

Cancellation

I wish to use my 14day cooling off period and cancel this clam.

Regards
Lauren

21 January 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Lauren,

Thank you for taking the time to leave a review and we're really sorry that you are not happy with the service provided.

We can confirm that your claims have already been cancelled and our team have been in touch with you by email. Should you have any further questions, please don't hesitate to get in touch with our team at cancellations@lstsolicitors.co.uk.

Kind regards,

LST Solicitors

Rated 4 out of 5 stars

Easy to fill,and professional

Easy to fill,and professional

20 January 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Diane,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

So far

So far, no hassle

20 January 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Aaron,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

efficient and effective

Fantastic service… efficient and effective… highly recommended… five star all the way…

20 January 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Oluseye,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 1 out of 5 stars

Like many others I submitted my email…

Like many others I submitted my email with a signature to look into any car finance agreements. I did not sign to ask them to instruct. They have misleadingly signed me up. I want to cancel (30 mins after the email they sent. But there is no way to do it easily. I will write to you but I am so cross like others that you have illegally bound me to something I did not request. No matter the reply you give here this is the truth. AVOID this company. If you see this send your email address because I will be reporting you to the financial ombudsman and all your advertising agencies otherwise ((I have many contacts within them) this is immoral and illegal

19 January 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi,

Thank you for taking the time to leave a review, and we're really sorry to hear that the sign up process felt misleading.

Just to clarify, we do not submit complaints to lenders without clear consent from the client. This consent is provided by the client during the final step of the signing process, where the terms are outlined and agreed to. If no consent is given, no complaint is submitted.

The final step of our online form — where your electronic signature is provided — explains that your authorisation will be applied to the agreement documents and emailed to you.

We also highlight our regulatory status at every stage — we are a law firm authorised and regulated by the Solicitors Regulation Authority.

At the moment, we’re unable to locate your details through Trustpilot, which means we can't confirm whether a complaint has been submitted in your name. We’ve submitted a request via Trustpilot to help identify your case, or alternatively, you’re welcome to contact us directly at info@lstsolicitors.co.uk and we’ll ensure this is looked into as a priority.

We’d really like the opportunity to resolve this for you.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Very easy process.

Very easy process.

19 January 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Margaret,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 1 out of 5 stars

Cancelling

I’ve tried to get in contact to cancel going forward with my claim but no one has gotten back to me. I am still receiving updates on my claim which I no longer want to go ahead with.

19 January 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Shannon,

Thank you for taking the time to leave a review and we're really sorry that you are not happy with the service provided.

We can confirm that your claims have already been cancelled and our team have been in touch with you by email. Should you have any further questions, please don't hesitate to get in touch with our team at cancellations@lstsolicitors.co.uk.

Kind regards,

LST Solicitors

Rated 1 out of 5 stars

No way of getting through to anyone to cancel your claim

There is no contact details to get through to anyone and the email that is provided on some of the answers on trust pilot bounced back stating the email is not correct, I assumed this was one of the websites where I could just check whether I was eligible for any compensation not to go straight through, It was also not made clear that the signature was for them to go ahead to start a full claim I thought it was to give consent to do a soft credit check, the website does not allow you to cancel the claim either. I’d like to cancel my claim whilst I am still within my 14 day cooling period!!!

16 January 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Emily,

Thank you for taking the time to leave a review, and we're really sorry to hear that the sign up process felt misleading.

Just to clarify, we do not submit complaints to lenders without clear consent from the client. This consent is provided by the client during the final step of the signing process, where the terms are outlined and agreed to. If no consent is given, no complaint is submitted.

The final step of our online form — where your electronic signature is provided — explains that your authorisation will be applied to the agreement documents and emailed to you.

We completely respect your decision to cancel your claim, and can confirm that your claim has already been cancelled by our team. No further action will be taken.

If you require any further clarification on this matter, please don't hesitate to get in touch with us at cancellations@lstsolicitors.co.uk.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Very quickly and easily done

Very quickly and easily done

13 January 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Tahani,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

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