Language Services Associates Reviews 

16
TrustScore 4.5 out of 5

4.5

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Company details

  1. Translator

Information provided by various external sources

Language Services Associates delivers a full range of language translation services and language interpretation services to companies across the globe.


Contact info

  • Business Center Drive 455, 19044, Horsham, United States

  • lsaweb.com

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

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4.5

All reviews

(16)

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Rated 5 out of 5 stars

I've recently had the best call…

I've recently had the best call interpreter her name was Irene Corey she was flawless between the member and me she spoke clearly and pleasant you could tell she loved her job I've been doing customer services for a long time over the phone I got to say SHE IS TRULY A JEWEL AND SHOULD BE HANDLE AS IS and definitely need a RAISE she really represent the company well I wish I got get her every time I need an interpreter of all languages . 5 star ***** Thank you again Irene :) 324658

28 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company to work for.

I have worked at LSA full-time for over 16 years and have only had a positive experience. I enjoy working with Face to Face, everyone is very professional and friendly. Never had an issue with the coordinators nor management. Always very supportive. Excellent company to work for. I love the work that I do. Working as a Spanish interpreter in the medical field is very rewarding. Thank you LSA for the opportunity, I hope to continue offering my service for many years to come.

29 September 2019
Unprompted review
Language Services Associates logo

Reply from Language Services Associates

Hi Gabriel! Thanks so much for the awesome review! I know our F2F department loves working with you as well. We appreciate all you do to support our Spanish-speaking clients in your area! Looking forward to working with you for many more years to come!

Lis P.
VP Sourcing Specialist

Rated 4 out of 5 stars

LSA is a great agency to work for

LSA is a great agency to work for. Invoicing is very easy and user friendly right on their website. Everyone who works there with whom I have interacted is very friendly and has excellent customer service skills to get the problem solved. Payment is always on time, and the payment schedule, although a little bizarre, is pretty clearly explained ahead of time and in each email confirmation. The system for accepting assignments is easy to use and makes sense, but it can be frustrating at times when you lose an assignment because you don't have internet at the moment or when one of your jobs gets canceled and rescheduled and instead of you being asked directly for the rescheduled job first it goes instead into the system so that whoever responds first gets it. Once you have a job there's an extra verification step to opening up the email so that's kind of a pain and makes it so you try your best not to open up the email again. These are just nitpicking things because overall this agency is one of my favorites in terms of ease of invoicing, great customer service, and variety of assignments/clients. I have and continue to recommend this agency to others!

12 September 2019
Unprompted review
Language Services Associates logo

Reply from Language Services Associates

Thank you so much for your kind words, and for your insight into how we can improve our processes! We very much rely on interpreter feedback as to how we can continue to evolve, and your concern of offering rescheduled assignments to the original interpreter is definitely an area where we can improve. We'll be bringing this to the attention of that department to hopefully make things a bit better for you going forward :) thank you for your continued dedication and expertise!

Lis P.
VP Sourcing Specialist

Rated 5 out of 5 stars

Here's to 10 years more!

I've been with the LSA for more than 10 years now. These were wonderful years of real pleasure of working for such a fine and highly professional company. I'm really fortunate to be contracted with the agency that show their efforts and dedication to their contractors. All that, in turn, increases enthusiasm of the interpreters and they are now getting more committed towards their job. From the time I started with the LSA, you have been nothing but helpful and supportive and it means more to me than you'll ever know. God bless you all! And here's to 10 years more!

11 September 2019
Unprompted review
Language Services Associates logo

Reply from Language Services Associates

Mark!! The pleasure has been all ours! We're so glad you feel valued and supported. Working with interpreters with your enthusiasm, professionalism, and all around pleasant demeanor definitely shines through, not only to our clients, but to the coordinators who have the pleasure working with you! Here's to another 10 years!

Lis P.
VP Sourcing Specialist

Rated 5 out of 5 stars

My on boarding

My on boarding process was smooth, and appreciate how all the departments communicate each other.

11 September 2019
Unprompted review
Language Services Associates logo

Reply from Language Services Associates

Hi Miraf! I'm so happy to hear your onboarding process was smooth! Thank you for your support with our Amharic and Tigrinya speakers :)

Lis P.
VP Sourcing Specialist

Rated 5 out of 5 stars

Excellent agency to work for and pay…

Excellent agency to work for and pay timely!

11 September 2019
Unprompted review
Language Services Associates logo

Reply from Language Services Associates

Thank you, Charlene! We're so happy to have your support with the deaf consumers we work with. I'm so glad you've been having an excellent experience!

Lis P.
VP Sourcing Specialist

Rated 5 out of 5 stars

Iv been working for LSA coming on 12…

Iv been working for LSA coming on 12 years and i have only experienced professionalism and very helpful and happy staff.
Thank you LSA for your help in providing the languages needed in bridging the language barrier.

Maria

10 September 2019
Unprompted review
Language Services Associates logo

Reply from Language Services Associates

Thank you, Maria! 12 years really fly. We appreciate all your help, and know we can always rely on you for exceptional interpretation!

Lis P.
VP Sourcing Specialist

Rated 5 out of 5 stars

Great company

Great company. I have been working as an Onsite Interpreter for 7 years and never had a problem. The Face to Face team is always helpful, nice and polite.

10 September 2019
Unprompted review
Language Services Associates logo

Reply from Language Services Associates

Thank you, Nancy! We're so glad to have you. Here's to another 7 years! Thank you for everything you do.

Lis P.
VP Sourcing Specialist

Rated 5 out of 5 stars

LSA treats its interpreters with…

LSA treats its interpreters with fairness and respect. I love working for them.

10 September 2019
Unprompted review
Language Services Associates logo

Reply from Language Services Associates

Thank you for everything you do, Maria Elena! Your support for some of our more sensitive assignments is greatly appreciated.\

Lis P.
VP Sourcing Specialist

Rated 5 out of 5 stars

LSA the Crown Jewel of interpreting!

LSA the Crown Jewel of interpreting!
The staff is absolutely phenomenal, skilled, educated and considerate. With LSA I have been able to overcome a fear of long term financial commitments, it is that level of security that the company provides because it's not just another business community, LSA is family, the company you can trust. Proud to be part of the team!! 4 years and still going strong.

10 September 2019
Unprompted review
Language Services Associates logo

Reply from Language Services Associates

Diana, your comments made our morning! Interpreters with your passion, skill, and dedication are why we do what we do. Thank you for being a part of the team and helping people! We couldn't do it without you!

Lis P.
VP Sourcing Specialist

Rated 5 out of 5 stars

My whole experience with LSA has been…

My whole experience with LSA has been great. From the recruitment process to getting on board everything has been clear and very professional. The staff is always there to help when you need it and everyone is friendly and very professional. I've been an interpreter for several years and I'm glad to be with LSA. I fully recommend it.

10 September 2019
Unprompted review
Language Services Associates logo

Reply from Language Services Associates

Hi Abraham! We can't thank you enough for your kind words. They really mean a lot to us. Helping you to have the best experience possible so that you can continue to support our clients is what we're here for :) thank you for all that you do!

Lis P.
VP Sourcing Specialist

Rated 5 out of 5 stars

Great place to work

It's a great place to work, and staff is kind, and respectful. I love working for LSA.

5 September 2019
Unprompted review
Language Services Associates logo

Reply from Language Services Associates

Thank you so much, Dominique! We're lucky to have your support! Thank you for helping us help so many people.

Lis P.
VP Sourcing Specialist

Rated 5 out of 5 stars

The process was smooth

The process was smooth. The people that I talked to were kind and respectful. I am happy to work for LSA

4 September 2019
Unprompted review
Language Services Associates logo

Reply from Language Services Associates

Hi Ricardo! We're so pleased you found our team respectful and that the onboarding process went smoothly. We really appreciate your feedback and look forward to your success in your time with LSA :)

Lis P.
VP Sourcing Specialist

Rated 5 out of 5 stars

Easy to comunicate with

Easy to comunicate with , very professional and respectful team

4 September 2019
Unprompted review
Language Services Associates logo

Reply from Language Services Associates

Thank you, Aida! I know our F2F team really enjoys getting to coordinate with you. Thanks for all you do!

Lis P.
VP Sourcing Specialist

Rated 5 out of 5 stars

Best of the best :D!

I have nothing but great reviews for Veronica Baez. The way that's she's treated me has been exceptional. We need more people like her in the world. Super friendly, attentive and also professional. :)

4 September 2019
Unprompted review
Language Services Associates logo

Reply from Language Services Associates

Thank you for the kind words, Alejandro! We <3 Veronica. So glad you've had a positive experience! We hope this is the first of many in years to come!

Lis P.
VP Sourcing Specialist

Rated 5 out of 5 stars

The whole process was very professional…

The whole process was very professional from the beginning. The whole staff were very friendly, polite and helpful.

4 September 2019
Unprompted review
Language Services Associates logo

Reply from Language Services Associates

Thank you so much for taking the time to share your experience with LSA! We are so glad to have you part of our network!

Best,
Becky McPhilemy
VP Manager

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