Found the site by just browsing. Lucky! Beautiful selection of glassware and home decor. Got some unusual new liquor glasses for my bar collection and a pretty new water pitcher for the dinner table!
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Review summary
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We added the LSA Mia carafe and tumbler to each of our nightstands, and they’ve elevated our space in the most understated, elegant way. The design is clean, minimal, and timeless; just enough for... See more
Beautiful product, shipped fast and safely wrapped; perfect transaction. Prior to my purchase I had a question and it was quickly answered by their customer care team. I will definitely buy from th... See more
Excellent quality, prices were extremely fair given the sale happening when I purchased. My order arrived quickly and everything was very well packaged. Will 100% be a repeat customer and am already e... See more
Company details
Written by the company
Creates a range of contemporary designed decanters, glasses, vases, and dishes. UK.
Contact info
United Kingdom
- lsa-international.com/us
4.6
Excellent
168 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 week
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The glasses are beautiful
The glasses are beautiful, they were carefully packaged and arrived quickly.
12 August 2024
It was exactly what I was expecting
It was exactly what I was expecting. It came in a timely manor, and I’m super pleased.
Thank you
13 July 2024
Gorgeous glasses
Gorgeous glasses! The blue and green hies are both stunning. Love the thin glass with just a touch of texture. I also got some clear ones which are super clean looking and modern. All elevate drinking water, ice tea or cocktails.
13 July 2024
I ordered some juice glasses
I ordered some juice glasses, and have not received them yet. They were shipped FedEx with a signature required for delivery. I have missed the delivery truck three times and they require me to be here to sign in person. For juice glasses??? Ugh
9 July 2024
Reply from LSA International (US)
Hello there. Thank you for your feedback. Our apologies for the inconvenience you have experienced.
To ensure the safe delivery of your order, FedEx currently requests a signature on delivery from someone at the address. If this is not possible, they may leave your order with a neighbour who is able to sign for it. It is possible to adjust your in-flight options via the FedEx website, too, by entering the tracking ID provided in your LSA despatch confirmation.
That said, we appreciate your feedback, have taken your points on board and will consider whether we can make improvements in this area - particularly for orders containing lower value items. Many thanks.
Deceptive pictures on website-
I bought the pink champagne glasses. The pictures show extremely pink glasses. which are deceptive, because the glasses are barely tinted pink. Very disappointed
Update to original review. Steve reached out to me from ISA and couldn’t have been more helpful. They took my concerns seriously and will be making changes. The glasses are actually very nice, just not pink enough, but I can recommend them if you’re looking for something different. Outstanding Company. I will certainly be ordering from them again.
2 July 2024
Reply from LSA International (US)
Hello and thank you for your review. We are very sorry to hear of your experience. We endeavour to ensure that the product imagery shown on our website accurately reflects the product our customers receive. Should a product ever differ from the imagery shown on our website and/or not meet the customer's expectations, it is our policy to support with a return, refund or replacement in this situation. We have reached out to rectify this matter for you. Thank you.
Reply from LSA International (US)
Hello there. Thank you for your review and apologies for the inconvenience you experienced. To ensure the safe delivery of your order, FedEx requests a signature on delivery from someone at the address. If this is not possible, they may leave your order with a neighbour who is able to sign for it. It is also possible to adjust your in-flight options via the FedEx website by entering your tracking ID (provided in your LSA despatch email). Should you have any questions, please do not hesitate to get in touch.
I was sending this as a gift
I was sending this as a gift. There is no way on your site to do this. You would not enclose a note to the recipient that it was a gift from me. Not good service .
21 June 2024
Lotta love
My Lotta vases/hurricanes are a perfect "cluster" with my decor. Easy online order system; quick delivery; excellent packaging.
18 June 2024
I received my glassware promptly
I received my glassware promptly, it was extremely well packaged and there were no difficulties with the glasses. Excellent products!
20 June 2024
no one help me at all
9 May 2024
The quality and design of the vase was…
The quality and design of the vase was just what I was looking for. The vase was shipped very quickly and packaged very well.Its perfect for my cut flowers.
11 May 2024
Saw Glasses Abroad and had to have!
Saw LSA glasses in Scotland. Immediately ordered upon return to USA. Fast shipping-excellent packing. Love the quality of the product- very chic small wine/wiskey/cocktail glasses! Would definitely order again!
6 May 2024
Its nice clear glass but I didnt expect…
Its nice clear glass but I didnt expect the cork to fit so loose. And the middle of the bottom protrudes and it wobbles.
23 March 2024
These are the best
These are the best, most elegant drinking glasses in the market. Flawless!
6 March 2024
Nice workmanship
23 February 2024
Delivered to my house instead of to the…
Delivered to my house instead of to the recipient! Took over an hour to place the order…had to keep going in and back out. Ridiculous process!!!
11 February 2024
Package never arrived
Package never arrived. I purchased items 10 days before my friend's birthday party, but the item never arrived on time. Slow response from the customer service team. The customer service team emailed me that they can do nothing and told me that I should keep waiting for the response of carrier..
31 January 2024
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