LP Connect Reviews 86

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Don't really like giving harsh feedback because I usually try and research the better sneaker shops. Trainers are spot on but delivery was a different story. Keep it short and sweet a few days of... See more

Company replied

Rated 5 out of 5 stars

Ordered a coat for my boyfriends birthday, the communication back and forth was amazing, any questions I had was answered as quickly as possible, the delivery was amazing and he always made sure I was... See more

Rated 5 out of 5 stars

Bought acoustic panels 1200x600 for a feature wall on the landing and into a bedroom. Product is every bit as should be, giving an exquisite detail of oak that will be feature worthy with the benefit... See more

Rated 5 out of 5 stars

Placed an order after another company let me down. Was in a panic as the Air Jordans were a birthday gift for my son. They got them to me a day before his birthday. Customer service was great and kept... See more

Company details

  1. Shoe Store

Written by the company

Online store supplying limited and exclusive items of footwear and clothing.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

86 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Don't really like giving harsh feedback…

Don't really like giving harsh feedback because I usually try and research the better sneaker shops.
Trainers are spot on but delivery was a different story.
Keep it short and sweet a few days off 3 weeks to be delivered in the UK isn't great at all and disappointing really.
I got responses from the company in relation to delivery but chasing my own order isn't a great experience as a purchase should always be hassle free
Would I use LP connect again I'm not sure and would take some persuading.

6 July 2024
Unprompted review
LP Connect logo

Reply from LP Connect

Hi Karl,

Firstly, we'd like to apologise for the delay. After reviewing your order, we understand there were delivery issues which were out of our control. This is far from our usual service and again, we apologise.

Please do not hesitate to get in touch if you require any futher assistance!

Rated 3 out of 5 stars

I received the Nike Panda shoes from…

I received the Nike Panda shoes from this site. I just took them out of the box and I’m questioning if they’re real or not. I want to attach a picture but there isn’t an option for that. Anyways, on the right side of the right foot shoe under the black check, the seam is very off and the white leather is all wrinkled. There’s also little strings hanging off in several parts of the shoe…

20 April 2024
Unprompted review
LP Connect logo

Reply from LP Connect

Hi Kay!
I hope you’re well. Firstly, we’d like to apologise for this. We always aim for our customers to receive the highest quality products, however the actual quality control of the products we sell is down to the manufacturer and not us, in this case Nike. Furthermore, I’d like to assure you that all products we sell are guaranteed authentic, and are carefully authenticated by our team.
I hope this helps, and thank you for your purchase. If you have any further questions, please do not hesitate to email us.

Rated 5 out of 5 stars

Many thanks

Many thanks. It was ordered and here within a couple days. I work for a delivery company so I appreciate how busy it is at this time of year.

18 December 2023
Rated 5 out of 5 stars

Beautiful products at excellent value

Bought acoustic panels 1200x600 for a feature wall on the landing and into a bedroom. Product is every bit as should be, giving an exquisite detail of oak that will be feature worthy with the benefit of quieting the echo of the landing.

6 December 2023
Rated 5 out of 5 stars

superb experience

superb experience! as the last min girlfriend i am i bought shoes for my boyf and thank god the shipping was so fast! and when they were delivered they was posted securely in a nice big box, which was nice! i’ll defo be getting my shoes from here all the time the process was so quick and easy! will reccomned lp to anyone!

18 December 2023
Unprompted review
Rated 5 out of 5 stars

Would really recommend

Easy to navigate the website and got into contact with the company as soon as I ran into a slight problem with what I wanted to purchase and they were happy to help with no hesitation. Would definitely recommend and will be using them again myself!

7 December 2023
Unprompted review
Rated 5 out of 5 stars

Another company screwed me over

Another company screwed me over, Liam saved my wifes birthday.

I placed an order with someone else and they sent the wrong shoes and size.

Time was of the essence and I needed a hook up fast.

LP Connect nailed it. Right shoes, right size, arrived just in time

8 September 2023
Unprompted review
Rated 1 out of 5 stars

do not buy

do not buy-company doesn’t have products in stock until you purchase them, was told they were not able to source the product at the price i paid for them, discounted at the time to £199 never had any type of notification from the company until i messaged them, have asked for a refund however now i am getting no response

5 December 2023
Unprompted review
LP Connect logo

Reply from LP Connect

Hi,

We are sorry to hear this. We have been extremely busy over the Black Friday/Christmas period therefore replies may be longer than usual. Please check your messages, where we have promptly responded!

Rated 5 out of 5 stars

Placed an order after another company…

Placed an order after another company let me down. Was in a panic as the Air Jordans were a birthday gift for my son. They got them to me a day before his birthday. Customer service was great and kept me informed. Will definitely shop here again in fact this will be the first place I look for trainers in the future.

24 November 2023
Unprompted review
Rated 5 out of 5 stars

Quality

Quality, fast service and good communication on my order throughout. Will always buy from Lp connect as priority

6 October 2023
Unprompted review
Rated 5 out of 5 stars

Amazing

Quality service, came in perfect condition, right down to the packaging. Will 100% be using again. Nice and easy to complete the order, no hassle, couldn’t have asked for better.

29 June 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look