Loydspharmacy Reviews 8

All the team are very friendly and efficient, and the pharmacist William could not be more helpful, and takes his time and is very patient, great service
This is for the downham branch br1

Great pharmacy always there to help if I want my repeat prescription I just order my stuff and they send it by post in the next couple of days top stars

Barrhead main street store.
The two white haired heavy set woman really could do with some customer service training , the one with the ponytail that can never seem to find my prescription ..even when a colleague points out its in front of her is very abrupt and snarly and the other older English woman insulted me by asking if I was an addict ..like seriously!! because I buy several packets of throat lozenges.
Definitely won't be back absolutely disgraceful service from these two woman .

OMG 2 hours on the phone & they can’t solve my problem so they will ring me back when they find a solution! I am honestly speechless 😶 I view is honestly don’t waste your time 😩

Approached with a "can't can't can't" customer service attitude. Started stop smoking programme and due to working shift patterns was unable to go back until 5 days after the 2 week return point. Type 1 diabetic with asthma and other health condition trying to quit smoking with no help or understanding from pharmacy assistant. Now returned back to smoking due to being refused 2nd prescription for patches to help quit. Terrible attitude towards helping and more focused on target driven. Will be raising complaint further due to this, maybe some customer service training and understanding of circumstances could be beneficial to staff.

My gripe is I contacted
Kevin Birch, Chief Retail Officer.Of Lloyds with a complaint…i was told I had to give all my details so they could contact chemist(no offence i suffer MH probs and elderly) and didn’t want come back onto me from the staff…so I was told tuff s**t cant do anything end of? Why could they not just say “someone” and not my name….disgusting Mr Birch

Norwich Drayton pharmacy, absoluting disgusting behaviour from the pharmacist and the staff. I was prescribed a medicine, went to collect it and the repeats. Got home and checked them. One important medicine was missing. I when back to the Pharmacy and spoke to the Pharmacist who dismissed me completely, telling me that it was in the bag. They either kept it for themselves or gave it to the wrong person. I will not trust the chain again.i have stopped all my prescriptions with then. More like a circus than a pharmacy

Disgusting attitude from female staff member in the Robins Lane store. Absolutely disgusting!!