Laundry Owners Warehouse Reviews 1,111

Please look up on line the part number I ordered and print out a hard copy of the accompanying part picture. Then go to your stock and physically open the box to examine part in the box. The actual part number is correct, but part in box does NOT match picture! I found another source; the cost and time of returning incorrect part I could not justify. Thanks

I needed a timer for my SpeedQueen commercial dryer. I searched the internet and came across a few laundry part stores which had the item I needed but was either too pricy or wouldn't ship to my location. However, when I came across Laundry Owners Warehouse I was pleased because not only did they ship to my location, they also had great prices. In addition the item was shipped and arrived quickly. I'll definitely do business with Laundry Owners Warehouse again. They are my one stop Laundry Parts Shop

Shipping times seemed excessive.

fast delivery, very easy, parts are what they say they are and work totally fine.

Everything was just as described.

Thank you, fast shipping..actually answered when I called.

Fast shipping, thank you.

Great company !! super responsive !!

Work with no power ship on time. I WILL USED THEM AGAIN

I requested to purchase 4 harnesses for a coin slide mechanism for new CAE2795 Whirlpool washers & Whirlpool CEM2795 dryers. As of this date we have not been able to received confirmation of the part numbers and price for ordering after repeated phone calls.

Prompt service. Got the part quickly.

Emails are sent when shipped and can find products for older appliances

Part was what I ordered. The delivery time was quick. The price was below average.

The item was not in stock but Item was delivered in timely manner and in good condition.

I placed an online order for multiple Speed Queen washing machine parts on May 18, 2024, some of the parts had to be special ordered from the manufacturer, others were in stock, I elected to have the order shipped when all parts became available and was given an expected ship date between June 03-13, 2024.
On June 12th., I went to their website to check on the status of the special ordered parts, it stated that none of them had arrived to their location.
This concerned me because it was obvious that they would not be able to ship the order on June 13, I called them the morning of June 12th to check on the status of the special ordered parts and subsequently received an email stating that they would look into my concerns.
This started back and forth emails between us which culminated in a condescending statement written in capitol letters concerning the order being shipped when all the parts were in their possession, a fact I already knew when I initially placed the order
As it turned out, some of the special ordered items had arrived at their location, however they were waiting on an additional 2 parts to still arrive.
Not at any time did they communicate to me that some of the special ordered parts were in their possession, either on their website or via email, so I assumed that they were all still unavailable.
This has to be one of the worst customer service experiences I've ever had to endure with an online order.
Evidently they expect their customers to "read their minds" with regards to an order, this casts a dim pallor on their communication skills and does not reflect highly of certain individuals intellect within their organization.

I’m happy I got my part, was very difficult to fine everywhere else. Thanks again.

I received the incorrect part and it took a long time to hear back from the warehouse. Was told Iordered the incorrect part so it was my problem. I'm still waiting to find out how I can return the part and was told I would be charged a 30% restocking charge. I will never order anything else. Horrible experience