LowestRates.ca Reviews 2,335

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, politeness, and professional service, making the process smooth and enjoyable. Many people highlight the exceptional customer service, noting the patience and knowledge of the representatives who go above and beyond to find suitable options. Consumers also appreciate the efficiency and ease of the overall experience, often securing great coverage at competitive prices. However, some people were dissatisfied with the pricing, mentioning that initial online quotes were significantly lower than the final offers from brokers, sometimes even doubling the price. A few other people also felt that response times were inconsistent, with some experiencing quick connections while others reported a lack of follow-up or unanswered messages after initial contact.

What people talk about most

Price

Reviewers highlight ambiguous aspects of price. Many customers report finding great or competitive rates,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, patience, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting agents as friendly, polite, and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professional, quick,... See more

Response time

People report ambiguous experiences with response times. Many customers praise the quick responses, with some... See more

Based on these reviews

Rated 4 out of 5 stars

The agents for your company were great. My only issue is, you'll post positive reviews about your company, which is fine, but there are no reviews on what getting service, support & responses from the... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience with Lowest Rates Insurance, and I have to give a special shoutout to Angela! From the very beginning, she made the entire process smooth, stress-free, and actually enj... See more

Company replied

Rated 5 out of 5 stars

Lowest rates helped me find the perfect home and automobile insurance for my needs, my current insurance company was over charging me so much! I am now saving 1500 dollars a year thanks to this amazin... See more

Company replied

Rated 5 out of 5 stars

It was an easy process, painless and smooth. I could understand both people I was speaking with. I believe they were likely home grown Canadians or possibly American. Either way it was a clear and eas... See more

Company replied


Company details

  1. Insurance Agency
  2. Auto Insurance Agency
  3. Home Insurance Agency
  4. Online Marketplace
  5. Price Comparison Site

About LowestRates.ca

Written by the company

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LowestRates.ca is an online rate comparison site for insurance, mortgages, loans and credit card rates in Canada. The free, independent service connects directly with financial institutions and providers from all over North America to offer Canadians a comprehensive list of rates. LowestRates.ca wants to help everyone become more financially literate and we've helped save Canadians $1 billion in interest and fees! We believe in helping people make smarter decisions with their money.

Ready to get started?

It only takes three minutes.

Get an Auto Insurance Quote
Find Home Insurance
Compare Mortgage Rates
Find a Credit Card
Get a Loan

LowestRates.ca

Written by the company

Save time. Save money. Just like that.
We believe in helping people make smarter decisions with their money.

Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Received a call from a broker

Received a call from a broker. Supplied information. Offered me a plan. I told her that I was very motivated. But never heard back. I have left her a voice mail and two emails without any response. Not likely I will bother with ur site any further

13 April 2026
Rated 5 out of 5 stars

Easy to get a quote

Thank you for making it easy to find the lowest rate.
Your promptness with your phone call is amazing.
The staff is very courteous, and have answered all of my questions.

14 April 2026
LowestRates.ca logo

Reply from LowestRates.ca

Hello Manon,

We're happy to hear that you found it easy to find a great rate! We appreciate your kind words regarding our promptness and courteous staff. It's great to know all your questions were answered.

All the best,
LowestRates.ca

Rated 5 out of 5 stars

Although their rates were higher

Although their rates were higher, I was well listened to and answered

14 April 2026
LowestRates.ca logo

Reply from LowestRates.ca

Hello Kenneth,

We appreciate you taking the time to leave us feedback. We're happy to hear that you felt listened to and received helpful answers, even with the rates.

All the best,
LowestRates.ca

Rated 3 out of 5 stars

The prices is different because you say…

The prices is different because you say we were licensed in 1986 while we we licensed in 1965. The does not make any sense.

14 April 2026
LowestRates.ca logo

Reply from LowestRates.ca

Hello Serge,

We appreciate you bringing the pricing discrepancy to our attention. The licensing date difference you mentioned is puzzling, and we'll investigate how this affected your rate with the broker you spoke to at Scoop Insurance.

All the best,
LowestRates.ca

Rated 5 out of 5 stars

Very informative

Very informative, answered all my questions

14 April 2026
LowestRates.ca logo

Reply from LowestRates.ca

Hello Jim,

We're happy to hear that we answered your questions and provided helpful information. Thank you for your positive feedback!

All the best,
LowestRates.ca

Rated 5 out of 5 stars

Thanks for great service.

Simple process ,easy access .
Professional service and advice.
A great price on auto ins.
Will recommend .realistic ins quote.
My old company did me no favors for 40 years of no claims. Go figure.
Scoop gave a fair rate. Thanks.

12 April 2026
LowestRates.ca logo

Reply from LowestRates.ca

Hello Paul,

We're happy to hear that you found our process simple and easy to access. It's great to know you received professional service and advice and a realistic quote. We appreciate your recommendation and are glad we could offer you a fair rate.

All the best,
Rates.ca

Rated 5 out of 5 stars

I had an amazing experience with Lowest…

I had an amazing experience with Lowest Rates Insurance, and I have to give a special shoutout to Angela! From the very beginning, she made the entire process smooth, stress-free, and actually enjoyable.

Angela took the time to understand exactly what I needed and worked hard to find me the best possible rate. She was incredibly patient, knowledgeable, and always quick to respond to any questions I had.

Thanks to her, I ended up with great coverage at a price I’m really happy with. If you’re looking for excellent service and someone who truly cares, I highly recommend asking for Angela. I’m extremely satisfied and so glad I chose Lowest Rates Insurance!

13 April 2026
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Reply from LowestRates.ca

Hello Sb,

We're happy to hear that you had an amazing experience! We appreciate your kind words about the smooth, stress-free, and enjoyable process. It's great to know that you were satisfied with the coverage and price. Thank you for recommending our services!

All the best,
LowestRates.ca

Rated 5 out of 5 stars

I got through on the phone fairly…

I got through on the phone fairly quickly for a new quote for car/house insurance. Agent was friendly, easy to understand and got me through the process with ease. I am saving at least $600 a year.

11 April 2026
LowestRates.ca logo

Reply from LowestRates.ca

Hello Connie,

We're happy to hear that you got a quick quote for your insurance needs. We're glad the agent was friendly and helpful, making the process easy, and that you're saving money! Thanks for your feedback.

All the best,
LowestRates.ca

Rated 1 out of 5 stars

Terrible the quote I got was triple…

Terrible the quote I got was triple when they finalized it

11 April 2026
LowestRates.ca logo

Reply from LowestRates.ca

Hello Pat,

We regret the final cost differed so greatly from our initial quote. We'll review what happened with the broker. Thank you for letting us know.

All the best,
LowestRates.ca

Rated 1 out of 5 stars

Conflicting quotes

I got a quote for tenant and car insurance, great price $67 monthly. I accidentally closed the page and lost it. I found the same company today and submitted all the info the same and now it says $171 monthly. Sorry but don’t trust this now.

10 April 2026
Unprompted review
LowestRates.ca logo

Reply from LowestRates.ca

Hello Ron,

We appreciate you bringing this to our attention. We're sorry you experienced inconsistent pricing. Several factors can influence insurance rates, and we'll investigate what caused the change in your quote. Thanks for your feedback.

All the best,
LowestRates.ca

Rated 5 out of 5 stars

Very good and very useful

Very good and very useful

9 April 2026
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Reply from LowestRates.ca

Hello Yonmerenna,

We're happy you find it very good and useful! Thank you for your positive feedback; it means a lot to us.

All the best,
LowestRates.ca

Rated 3 out of 5 stars

Not able to find insurance

Not able to find insurance

6 April 2026
LowestRates.ca logo

Reply from LowestRates.ca

Hello Jean-Gregoire,

We regret you had trouble finding insurance. We'll look into this issue to improve our services. Thanks for your feedback.

All the best,
LowestRates.ca

Rated 2 out of 5 stars

I was impressed with how fast I was…contacted.

I was impressed with how fast I was contacted, which is a good thing. The rates were far from the best ones when I did my own shopping around. They were thousands more per year than what I ended up choosing.

2 April 2026
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Reply from LowestRates.ca

Hello Carey,

We appreciate you bringing this to our attention. We're glad you were contacted quickly. We're sorry our rates didn't align with your expectations during your comparison shopping. Keep us in mind next year.

All the best,
LowestRates.ca

Rated 5 out of 5 stars

Great thanks

Great thanks

2 April 2026
LowestRates.ca logo

Reply from LowestRates.ca

Hello Michel,

Thank you for your positive feedback. We are glad we could help.

All the best,
LowestRates.ca

Rated 5 out of 5 stars

Awesome Awesomeness 😎

Awesome Awesomeness 😎

2 April 2026
LowestRates.ca logo

Reply from LowestRates.ca

Hello Uzoma,

We're happy to hear that our team was awesome. Thank you for your positive feedback.

All the best,
LowestRates.ca

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