I give them two stars and not one because everyone on their customer service line was pleasant. Yet, it can be frustrating navigating their automated system while in a pinch and your device is malfunc... See more
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We offer the easiest, cheapest, fastest, most reliable interlock. Period. This approach allows you to effortlessly accomplish your interlock obligations to get you back on the road!
Contact info
2038 West Park Avenue, 92373, Redlands, United States
- (888) 410-5033
- info@lowcostinterlock.com
- lowcostinterlock.com
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While in a touchy & tough situation
While in a touchy & tough situation , I was treated respectfully & in kind.
I was fortunate to have Grace as my operator.
Thank you for all consideration
The problem its the place we went to…
The problem its the place we went to put the interlock ! The appoiment was at 3 but they start the car at almost 5 pm
Excellent customer service
Great customer service , went over and beyond to provide me help
They don’t answer the phones
They don’t answer the phones. Devices are defective and they won’t answer.
I think it's kind of dangerous that you…
I think it's kind of dangerous that you have to have me blow in the unit while I'm driving down the road that is very very dangerous
P.o.s
P.o.s. company they say they're 24/7 online customer service, but dont ever answer the f****** phone, I've been on hold for 10 f****** hours
Great costumer service and very helpful
Edna was awesome!
Edna was awesome to speak with over the phone, the speed of scheduling an install was seamless.
They delayed my installation for two…
They delayed my installation for two weeks due to shipping issues then finally sent me one and the device was broken didn’t work at all on top of that low cost isn’t low cost they are expensive for junk they give you a used device with someone else’s spit in it and they are still trying to charge my card after 2 months of canceling with them and going through someone else and are still giving me a hard time about refunding me the money I already gave them that they said they would refund would not recommend customer service is rude and worthless go through skyfine usa! No trouble brand new device free calibration and much cheaper than low cost
Stay away, incompetent and you’ll be on hold for hours
Can’t get a hold of tech support, called a different number and was transferred back to being on hold for 1hr 40 minute. Then was told billing has to give the code for the baid. So then I’m transferred back to tech support and put on hold for another 2 hours. This is a bad bad company, stay away. If you need to get a hold of them good luck.
I had a good experience with Low Cost…
I had a good experience with Low Cost Interlock. The rep that helped me was friendly and professional in this situation. I was not sure what to expect and I was please with how the process went. I would of placed 5 stars however, I felt that the wait time to speak to someone was long. Other than that, I would use this company for their professionalism and price.
Cheers
Review
They were nice, throughly explained how to use the device and answered any questions I had.
Give that girl a raise Erica in tech support
To be honest, since I started using this service, it's been a nightmare and it's only been one month. Following that up though. Today I spoke with Erica in tech support and my God. You should hire a bunch of people just like her to keep things going in the right direction. All I can say is over the top. Nothing but helpful after all the garbage. I've been going through getting this system to somewhat work for me. I just hope that somebody stops by Erica's desk today and tells her good job because she deserves it. I only have a short time to deal with this situation that I created to have an interlock in my car, but I am thankful to have had a chance to let Erica help me.
DO NOT FALL FOR THE OBVIOUS FAKE 5 STAR…
DO NOT FALL FOR THE OBVIOUS FAKE 5 STAR REVIEWS FOR THIS COMPANY. I’ve gone through 6 months of hell with this company. I am trying to get the device removed now, as I have completed the program. I have been on hold for 4 DAYS. Seriously, 4 days. They answered once a couple of days ago, charged me for the removal, said they had to call me back to schedule the removal appt, and ghosted me.
RUN AWAY FROM THIS COMPANY. RUN AWAY.
Great future
I haven’t started with the company yet, but the initial service has been great! Looking forward to seeing it through.
The process was quick and painless
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