Jury is out on this "warranty' company !. Submitted a claim 8 days ago. Provided additional information as requested 6 days ago. I even provided another quote for repairs which was 40%... See more
Company replied
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After several weeks they finally agreed to a repair but then sent me to a garage that looked to be the lowest bidder, was a 2 hour round trip and wasn’t set up to do the full job. I’m now having to... See more
Company replied
A complete fraud of a company. Took my car to a VAT registered garage upon finding an oil leak. Confirmed to be a gear box seal had broken. Took car to gearbox specialist and he said they will come ou... See more
Company replied
Horrendous company - totally unprofessional. Impossible to get hold of, never respond to messages or emails. Don't respond to formal complaints (complaints at lovewarranty.com) - not even to fob y... See more
Company replied
Company details
Written by the company
At Love Warranty, we believe that owning a car should be an experience full of confidence, not concern. That’s why we’ve built one of the UK’s most trusted and transparent vehicle warranty providers — dedicated to protecting drivers and supporting dealerships with integrity, speed, and care. We specialise in providing comprehensive mechanical and electrical breakdown cover for cars, performance vehicles, and prestige models, ensuring peace of mind long after you’ve driven away. Our mission is simple: to handle every claim fairly, efficiently, and with a genuine passion for customer care. We work in close partnership with leading dealerships nationwide, offering flexible warranty solutions designed to meet the needs of both customers and businesses. From our expert claims team to our network of trusted repairers, we’re here to make sure that if something goes wrong, you’re never left stranded. At the heart of Love Warranty is our commitment to transparency and fairness. We communicate clearly, act promptly, and always strive to deliver the kind of service we’d want ourselves. Because when it comes to protecting what you love — we’ve got you covered.
Contact info
St. Oswald Suite, Nostell Estate Yard, WF4 1AB, Wakefield, United Kingdom
- 0330 390 3959
- support@lovewarranty.com
- lovewarranty.co.uk
2.9
Average
71 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically takes over 1 month to reply
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Comprehensive cover at an affordable price
Took out a policy with Love Warranty for that extra peace of mind buying a used Land Rover and I couldn't be happier!!! Fantastic customer service, comprehensive cover at a very affordable price and would certainly recommend. Thanks guys
25 November 2025
Unprompted review
Reply from LOVE WARRANTY
Dear Customer,
Thank you so much for taking the time to share your review!
We are thrilled to hear that taking out a policy with us gave you that extra peace of mind for your Land Rover, and we are delighted to know you couldn't be happier with our customer service and comprehensive cover. Offering affordable, reliable protection for used vehicles is exactly what we aim for, so your feedback means a lot to our team.
We truly appreciate your kind words and your recommendation!
If you ever need any assistance in the future, please don't hesitate to reach out to us at support@lovewarranty.com.
Best regards,
The Customer Support Team
What A Relief!
What A Relief!
Jaguar broke down on the motorway within 4 months of owning it.. My god the panic when RAC told me the turbo had gone!! £££££ GREAT.
After a frantic search I checked in with Love Warranty (I had a policy in place via the garage I purchased the car from)
The team asked for Service history and MOT paperwork etc, and garage estimate for repairs. Within a few days they had everything in place and approved repair work! Kept in touch all along and really saved me from a nasty period scampering around for thousands to fix a fault that wasnt even mine.
I cant recommend this company highly enough.
I truly am thankful for the assistance, the communication, and the efficiency of the team
THANK YOU
28 October 2025
Unprompted review
Reply from LOVE WARRANTY
Dear LCH,
Thank you so much for taking the time to share your review!
We can completely understand how terrifying it is to break down on the motorway—especially with a major issue like a turbo failure so soon after buying your Jaguar! We are so glad that having your Love Warranty policy in place was able to turn a high-stress, potentially very expensive situation into such a huge relief.
Getting repairs approved quickly, keeping you updated throughout, and saving you thousands of pounds in unexpected costs is exactly why we do what we do. We also really appreciate you mentioning the process regarding service history, MOT, and garage estimates—having those ready always helps us get things sorted as fast as possible.
We truly appreciate your high recommendation and your kind words for our team!
If you ever need any assistance in the future, please don't hesitate to reach out to us at support@lovewarranty.com.
Best regards,
The Customer Support Team
A complete fraud of a company
A complete fraud of a company. Took my car to a VAT registered garage upon finding an oil leak. Confirmed to be a gear box seal had broken. Took car to gearbox specialist and he said they will come out with every excuse in the book to get away with paying. Which is exactly what happened. Stated on my warranty that gearbox seals are covered as part of my warranty plan. Don’t go anywhere near this firm as they will quite happily take your money but will do everything they can to squirm there way out of paying. Frauds
24 November 2025
Unprompted review
Reply from LOVE WARRANTY
Dear Dean,
Thank you for bringing your experience to our attention. We are deeply sorry to hear about the frustration and dissatisfaction you have experienced regarding your claim for a gearbox seal leak.
We understand how disappointing it is to face an unexpected mechanical issue, especially when you believe a specific component is covered under your policy terms. We take allegations of unfair claim handling very seriously and want to ensure that every policy interpretation and claim assessment is conducted transparently, accurately, and strictly in line with policy terms and FCA guidelines.
While we cannot discuss specific policy details in a public forum, we would welcome the opportunity to review your claim, the garage assessments, and the rationale behind the decision.
Please reach out directly to our senior management team at support@lovewarranty.com with your claim or policy reference number so we can re-examine your file and address your concerns directly.
Sincerely,
The Customer Support Team
Peace of mind
Love Warranty have now provided 3 warranties for me, each time the process has been straightforward and a cost effective way of securing some peace of mind. Nice people to deal with and great communication.
24 November 2025
Unprompted review
Reply from LOVE WARRANTY
Dear Apollo,
Thank you so much for taking the time to share your review!
Returning to us for three separate warranties is the highest compliment we could receive. We are delighted to hear that you have consistently found our process straightforward, cost-effective, and reassuring. Providing clear communication and a friendly, supportive service every time is what we strive for, so knowing we’ve earned your continued trust over three policies means the world to our team.
We truly appreciate your loyalty and your kind words!
If you ever need any assistance with your current or future coverage, please don't hesitate to reach out to us anytime at support@lovewarranty.com.
Best regards,
The Customer Support Team
I’ve had a fantastic experience with…
I’ve had a fantastic experience with Love warranty. From day one, the customer service has been friendly, responsive, and genuinely helpful. They made the entire process simple to understand, with clear coverage options and no hidden surprises.
Overall, I feel confident and protected with their service. Highly recommended for anyone looking for reliable and honest vehicle warranty coverage!
23 November 2025
Unprompted review
⭐️⭐️⭐️⭐️⭐️
Finally, a warranty fit for purpose!
I had an issue on my vehicle not starting when I finshed work. I contacted Love and they advised me of the process. The garage diagnosed it as 3 injectors being faulty which were thankfully covered on my policy!
A true warranty company that cares for people and is a smooth, stress-free process.
Special thanks to James who also arranged my recovery via AA - I didn't realise it was part of my cover!
⭐️⭐️⭐️⭐️⭐️
21 November 2025
Unprompted review
Reply from LOVE WARRANTY
Dear Paige,
Thank you so much for taking the time to write such a wonderful 5-star review!
We are absolutely delighted to hear about your experience and so pleased we could make a stressful situation—like your car not starting after work—as smooth and hassle-free as possible. Dealing with faulty injectors can be a real headache, so knowing that your policy had you fully covered brings a huge smile to our faces.
A special thank you for recognizing James! We will make sure to pass your kind words along to him—he’ll be thrilled to know that arranging your AA recovery added that extra bit of ease and value to your day.
We truly appreciate your trust in Love Warranty and your high praise for our service!
If you ever need any assistance in the future, please don't hesitate to reach out to us anytime at support@lovewarranty.com.
Best regards,
The Customer Support Team
A Warranty Company that pays out!
Purchased my car from a dealer in my home town & I purchased a Love Warranty for my peace of mind as I was buying a second hand car.
5 weeks after purchase I was experiencing issues starting it up. Took it to my local garage turns out injectors were at fault. Love Warranty took care of the full bill from diagnostics through to repair. A warranty that actually pays out! Definitely would recommend.
20 November 2025
Unprompted review
Reply from LOVE WARRANTY
Dear Evelyn,
Thank you so much for taking the time to share your review!
We are absolutely thrilled to hear about your experience and so glad we could provide that peace of mind when you purchased your second-hand car. Experiencing starting issues just five weeks in is never pleasant, but knowing we could step in and cover the full bill—from diagnostics all the way to repair—is exactly why we do what we do.
We truly appreciate your high recommendation and your kind words for Love Warranty!
If you ever need any assistance in the future, please don't hesitate to reach out to us anytime at support@lovewarranty.com.
Best regards,
The Customer Support Team
By the far the best used vehicle…
By the far the best used vehicle warranty company around. I have used them since they first started.
The team and the service they provide is second to none.
Keep doing what you are doing.
23 November 2025
Unprompted review
GREAT SERVICE !!
Had a problem with my car so contacted Love Warranty directly. Selected a garage convenient to me.
My car was accessed and the repair approved the next day 🙏🏻
72 hours later all sorted !!
Amazing service guys.
8 October 2025
Unprompted review
Reply from LOVE WARRANTY
Dear Melanie,
Thank you so much for taking the time to share your review!
We are delighted to hear how smoothly everything went for you! Being able to choose a garage convenient to you, getting repair approval the very next day, and having your car completely sorted in just 72 hours is exactly the fast and stress-free service we aim to deliver.
We truly appreciate your kind feedback and your trust in Love Warranty to get you back on the road so quickly!
If you ever need any assistance in the future, please don't hesitate to reach out to us anytime at support@lovewarranty.com.
Best regards,
The Customer Support Team
Easy to work with
Easy to work with, had my car repaired pretty seamlessly , no issues
5 November 2025
Unprompted review
Reply from LOVE WARRANTY
Dear Craig,
Thank you so much for taking the time to share your review!
We are delighted to hear that you found us easy to work with and that your car repair was completed seamlessly without any issues. Keeping the process simple and stress-free for our customers is always our primary goal, so it is great to know we delivered a smooth experience for you.
We truly appreciate your feedback and your trust in Love Warranty!
If you ever need any assistance in the future, please don't hesitate to reach out to us at support@lovewarranty.com.
Best regards,
The Customer Support Team
They paid me in full
Love warranty came with the purchase from a dealer
I was a bit sceptical about car warranties paying out but proved wrong here
Had a front ns suspension rattle going over potholes
I arranged to get fault fixed
I paid the invoice myself & claimed back
Paid within 2 hours
18 November 2025
Unprompted review
Reply from LOVE WARRANTY
Dear David,
Thank you so much for taking the time to share your review!
We know that many drivers can be skeptical about car warranties paying out, so we are absolutely delighted that we could prove you wrong and deliver such a fast, positive experience.
Getting your suspension issue sorted and turning around your reimbursement within two hours is the exact level of efficient service we strive to provide for all our policyholders.
Thank you for sharing your story and for trusting Love Warranty. Wishing you many smooth, rattle-free miles ahead!
Kind regards,
Customer Relations Team
Really good to deal with
Easy to deal with and they fixed our issue saving us over £2K, very good service
3 November 2025
Unprompted review
Reply from LOVE WARRANTY
Subject: Thank You for Your 5-Star Review, Dawn!
Dear Dawn,
Thank you so much for taking the time to share your review!
We are delighted to hear that you found our process easy to navigate and, most importantly, that we were able to resolve your vehicle issue and save you over £2,000 in repair costs. Protecting our customers from unexpected, expensive repair bills is exactly why we are here.
Thank you for choosing Love Warranty and for sharing your experience. We wish you many smooth, trouble-free miles ahead!
Kind regards,
Customer Relations Team
Outstanding Service from Love Warranty
I couldn’t be happier with the service I’ve received from Love Warranty. James and Barry have been nothing short of exceptional—always professional, always friendly, and always willing to go the extra mile. They consistently review my cover to make sure it’s perfectly tailored to my needs, and their attention to detail gives me real peace of mind.
It’s rare to find a team so dedicated to making sure everything is truly optimal for the customer. Highly recommended!
21 November 2025
Unprompted review
Reply from LOVE WARRANTY
Dear Stephen,
Thank you so much for taking the time to share such a wonderful review!
We are thrilled to hear about your experience with Love Warranty, and we will be sure to pass your special thanks directly to James and Barry. They will be delighted to know that their professional approach, friendly support, and dedication to tailoring your cover have given you such great peace of mind.
Ensuring our customers have optimal protection for their specific needs is at the heart of what we do, and hearing your feedback means the world to our whole team.
Thank you for your high recommendation and continued trust in Love Warranty. Safe driving!
Kind regards,
Customer Relations Team
I’ve used love warranty on various…
I’ve used love warranty on various occasions when the actual manufacturer warranty have let me down, the advice and expertise from James is always very professional and informative, the knowledge they have from the years in the industry is second to none and I would never go anywhere else now.
14 November 2025
Unprompted review
Reply from LOVE WARRANTY
Dear Mark,
Thank you so much for taking the time to leave such a brilliant review!
We are thrilled to hear that Love Warranty has been your go-to provider when manufacturer cover has fallen short. We will be sure to pass your kind words along to James—he will be delighted to know that his industry experience, professional advice, and support have made such a positive impact.
Your continued loyalty and trust mean everything to our team. Thank you for choosing Love Warranty, and we look forward to continuing to keep you covered for many miles to come!
Kind regards,
Customer Relations Team
Great service
Great service, friendly helpful team quick to respond to my enquiry. Thanks
21 November 2025
Unprompted review
Reply from LOVE WARRANTY
Dear Daniel,
Thank you so much for taking the time to share your review!
We are delighted to hear that you experienced great service and that our friendly team was quick to assist you with your enquiry. Providing prompt, helpful, and attentive support is what we aim for with every customer.
Thank you for choosing Love Warranty, and please don't hesitate to reach out if you ever need anything further. Safe driving!
Kind regards,
Customer Relations Team
Amazing Warranty company
Amazing Warranty company. Best I have ever dealt with. Quick easy and simple process.
Pay out and items that main dealer don’t pay out on from new cars.
100% recommended.
20 November 2025
Unprompted review
Reply from LOVE WARRANTY
Subject: Thank You for Your 5-Star Review, Ben!
Dear Ben,
Thank you so much for taking the time to share your fantastic feedback!
We are delighted to hear that you found our process quick, easy, and straightforward, and that you are so pleased with the breadth of our coverage compared to main dealer warranties. Providing comprehensive protection and hassle-free support is always our goal.
Your 100% recommendation means a lot to the entire team at Love Warranty. Thank you for your trust, and we wish you many smooth, safe miles ahead!
Kind regards,
Customer Relations Team
Great experience
Great experience - it's a very friendly team at Love Warranty and they're a delight to deal with. You can trust them to get things right.
21 November 2025
Unprompted review
Reply from LOVE WARRANTY
Dear Thomas,
Thank you so much for taking the time to share such a lovely review!
We are thrilled to hear that you had a great experience and found our team friendly, trustworthy, and a delight to work with. Delivering a reliable and warm service is at the heart of what we do, so your feedback means the world to everyone at Love Warranty.
Thank you again for your trust and support. Wishing you all the best and safe driving!
Kind regards,
Customer Relations Team
Love warranty are very good.
Love warranty are really good. Good comms and sorted me out with the minimum of fuss. I wouldn’t go anywhere else now.
6 November 2025
Unprompted review
Reply from LOVE WARRANTY
Dear Customer,
Thank you so much for taking the time to share your review! We are delighted to hear that you experienced great communication and a hassle-free service with us.
Knowing that you hold Love Warranty in such high regard and wouldn't go anywhere else means the world to our team. We are committed to continuing to provide you with fast, reliable support whenever you need it.
Thank you for your trust and support. Safe driving!
Kind regards,
Customer Relations Team
Love warranty couldn’t have done more…
Love warranty couldn’t have done more for me,I wasn’t sure to begin with getting warranty on my work van after the initial warranty had lapsed.but James and the team advised me and gave me a better deal than any other competitor.friendly and professional from the start and continuously had time and patience for my questions.they made the stress easy and gave me a great easy to manage deal which couldn’t be matched after exploring other company’s.not to mention being a family company they make you feel part of.thanks again James and the whole team.
7 November 2025
Unprompted review
Reply from LOVE WARRANTY
Dear Customer,
Thank you so much for taking the time to share your wonderful review! We are absolutely thrilled to hear about your experience setting up cover for your work van.
We will be sure to pass your special thanks directly to James and the rest of the team—they will be delighted to know that their friendly, patient, and professional support made such an impression. As a family-focused company, ensuring our customers feel valued, fully supported, and confident in their cover is at the heart of everything we do.
Thank you for choosing Love Warranty to keep your business moving. We wish you many successful, trouble-free miles on the road!
Kind regards,
Customer Relations Team
Great service, definitely worth it!
I purchased a warranty a few months back and there had been a few issues develop with the car
I made a claim and everything was sorted quickly and easily
Communication was great
Highly recommend
7 November 2025
Unprompted review
Reply from LOVE WARRANTY
Dear Customer,
Thank you so much for taking the time to leave such a positive review! We are delighted to hear that your claims process went smoothly and that you were pleased with our communication and speed of service.
Our team works hard to make resolving vehicle issues as quick and straightforward as possible, so your feedback means a lot to us.
Thank you for choosing Love Warranty and for recommending our services. Safe driving!
Kind regards,
Customer Relations Team
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