Lovesmoments Reviews 

1,001
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Many people found the platform user-friendly and easy to navigate, appreciating the ability to connect with others who share their interests. The staff is often praised for being kind, respectful, and supportive, contributing to a positive and engaging environment. However, some customers also noted significant concerns regarding the high cost of credits, which made it difficult to continue conversations. Reviewers also reported issues with the website's functionality, including difficulties deactivating accounts, problems with email verification, and a perceived inability to communicate effectively.

What people talk about most

User experience

Reviewers mention ambiguous feedback about user experience, with many finding the platform easy to navigate... See more

Staff

People report positive experiences with staff, describing them as kind, respectful, and easy to communicate... See more

Website

Reviewers highlight ambiguous aspects of the website, with some finding it easy to navigate, quick, and fast,... See more

Price

Consumers find the pricing to be a significant source of dissatisfaction, with many reviewers describing it... See more

Customer service

Users describe ambiguous interactions with customer service, with some reporting positive experiences, such... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I appreciate that nobody is forcing me to spend money constantly. you can browse and connect and only pay if you want to go further. that respectful approach builds real trust in the platform

Company replied

Rated 4 out of 5 stars

Kindness . It is utmost for me after all I have been through . You have shown me people , who are just that . Thoughtful and kind . I am impressed thus far with your organization . Thank you … 🌷🌷�... See more

Company replied

Rated 4 out of 5 stars

Recently joined. I am still trying to find myself around. Can write a review when I know more about how it works and the quality of men.

Company replied

Rated 4 out of 5 stars

I really liked the questions, simple and to the point. Spiked my curiosity and kept me interested.

Company replied


Company details

About Lovesmoments

Written by the company

Lovesmoments

Lovesmoments Explained

Lovesmoments is an online platform built around a simple belief: romantic conversations may be the beginning of something truly special. Lovesmoments.com is designed for those ready to communicate with intention — with a clean interface, thoughtful features, and a team committed to your experience.

Transparency & Trust

Lovesmoments is a legitimate, established platform. Is lovesmoments.com legit? Yes — and many users can be verified through our third-party identity verification process, led by an industry-leading vendor. Explore Lovesmoments reviews from users and discover honest community perspectives on our platform. Visit Lovesmoments and start connecting with real purpose.

Platform Features

We provide interactive messaging tools, personalized profiles, and mobile-website access designed for communication anywhere. The platform covers everything our users need to engage confidently and naturally.

Safety & Support

Lovesmoments takes active measures to minimize unwanted content. Users can report any behavior they find inappropriate, and our responsive support team is available throughout. Complex issues are typically resolved within five business days.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

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3.9

All reviews

(1,001)

998 reviews in the last 12 months

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Rated 1 out of 5 stars
Lovesmoments logo

Reply from Lovesmoments

Credits are used for selected communication features, but users should feel informed about pricing and available options before deciding how they want to continue. If you have questions about credits, packages, or account options, please contact support@lovesmoment.help so our team can help explain them.

Rated 4 out of 5 stars

Disappointed in paying to get to know…

Disappointed in paying to get to know someone.

4 August 2026
Lovesmoments logo

Reply from Lovesmoments

We'd like to look into your billing concern more closely, please reach out to support@lovesmoments.help with the details and our team will take care of it.

Rated 3 out of 5 stars

I dislike that one has to have points…

I dislike that one has to have points in order to communicate with someone.

4 August 2026
Lovesmoments logo

Reply from Lovesmoments

If you have questions about how points work, pricing, or available options, please contact support@lovesmoments.help so our team can help explain them.

Rated 3 out of 5 stars

I find it very expensive

I find it very expensive. It takes 5000 coins to be able to meet someone on the side outside of the site.! they say it’s to make sure that you know what you’re doing pretty much. But I think they should give some deals once in a while because some of us are not made out of money.! like me!! my friend seem to think that these are models these guys a lot of of them!! but the site says that that’s not true.. I guess some people are very photogenic.! but that’s the real thing. I wish they would give deals once in a while $19 for 45 minutes is hard to do to get to know someone! so now I’ve had more problems with them they charge me $39.98 for 45 communication times they charged me 39 instead of 19 supposed to be 1999.. I’m so bummed out I’ve tried all day to talk to them and they send me their AI saying that. Yes you spent $39. They don’t even have a $39 one they need to talk to me. I’m mad. I wish I could put a picture up to show you what they charge and what they charged me. I don’t know. I’m getting pretty upset. They ruined my whole day. People thinking I dumped them.

3 August 2026
Unprompted review
Lovesmoments logo

Reply from Lovesmoments

Credits are used for selected features, but users should feel informed and comfortable with how they choose to use the platform. We also take profile trust concerns seriously, so if specific profiles made you unsure, please contact support@lovesmoments.help with screenshots or examples so our team can review them directly.

Rated 5 out of 5 stars

It was so award I h

It was so award I h. No word to describe it

5 April 2026
Lovesmoments logo

Reply from Lovesmoments

Thank you for sharing that, even when words fall short, we can tell the experience left a real mark on you.

Rated 3 out of 5 stars

Mmmmm not sure yet

4 August 2026
Lovesmoments logo

Reply from Lovesmoments

If anything feels unclear while you are exploring, or if you need help with features, profiles, points, or account settings, please contact support@lovesmoments.help. Our team will be glad to assist you.

Rated 5 out of 5 stars

Denys is my soulmate

Denys is my soulmate

30 July 2026
Lovesmoments logo

Reply from Lovesmoments

What a wonderful thing to feel about someone you've connected with here.

Rated 3 out of 5 stars

A little clunky

A little clunky

8 April 2026
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Reply from Lovesmoments

If there is a specific page, button, or feature that feels difficult to use, please contact support@lovesmoments.help with more details so our team can review it.

Rated 3 out of 5 stars

Because of interruptions like this

Because of interruptions like this, I hate sites like this. What is the problem???!!!

8 February 2026
Lovesmoments logo

Reply from Lovesmoments

If this was related to pop-ups, payment prompts, loading issues, messages, or another part of the service, please contact support@lovesmoments.help with screenshots or details. Our team will review the issue directly and help with the next steps.

Rated 5 out of 5 stars

It’s seems great

It’s seems great , better than other sites . I didn’t realize how much I’d be spending so I’ll have to decline

3 August 2026
Lovesmoments logo

Reply from Lovesmoments

Glad the platform made a good impression, and our support team at support@lovesmoments.help can walk you through the available options to find something that fits your budget.

Rated 3 out of 5 stars

They are too many phony profiles and…

They are too many phony profiles and people who are entitled as being still married there's no such thing as them being single. I came across too many of them which was such a turn off. There was one that I really like but he is taken. I almost fell for him but I was smart enough as a professional researcher to do my research on each individual found out don't waste your time on either one of them. Time to get off this dating site that's not doing me Justice. I am canceling in this dating site. People need to be aware that there are some of them who are using other people's identities just to camouflage your own identity. I have a special software by looking at the photograph each one in this case it's not the same person that I am dealing with. Their identities are not the same ones as the others. For people who are looking for a one-night stand that's all for you. But people like myself who are searching for a serious relationship need to be more vigilant in our choice in picking the right one. There are romance scammers in this dating site that are up to no good whatever they're searching for they're not getting it from me. You may be lucky to find one out of a whole bunch of men that may be a legit sincere man. I wish every woman who are into the dating site a good luck!

7 February 2026
Lovesmoments logo

Reply from Lovesmoments

We take your concerns very seriously. Reports about phony profiles, identity misuse, misleading photos, relationship-status concerns, romance scammers, and account cancellation are important, and we do not ignore them.

Misleading profile activity, deceptive communication, or suspicious behavior is not allowed on the platform. If specific profiles made you feel unsafe or unsure, please contact support@lovesmoments.help with screenshots, profile details, or message examples so our team can review the situation directly.

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