Love Pamper Company Reviews 

223
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional therapists who arrive promptly and carefully tailor every massage to ensure complete relaxation and relief. The booking procedure is consistently described as exceptionally smooth and efficient, supported by prompt communication throughout. Some people also felt that the custom packages fit their group events perfectly, providing an ideal touch. Consumers note that these mobile spa sessions deliver a wonderful escape directly to accommodations, leaving participants feeling pampered. Reviewers emphasize the overall high quality of service, noting that every detail is thoughtfully managed for seamlessness.

What people talk about most

Service

Clients share profound satisfaction with the service, praising the professional therapists who consistently... See more

Staff

Users describe positive interactions with staff, highlighting that team members are consistently... See more

Booking process

Customers consistently note satisfaction with the booking process, highlighting that it is very easy, fast,... See more

User experience

Reviewers express high satisfaction with the overall user experience, highlighting smooth planning and... See more

Customer service

People report positive experiences with customer service, noting that communication from the start of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a hen weekend booked at a spa hotel. The spa then cancelled all our treatments due to staffing issues the week before. I emailed love pamper company that day to see if they could fit us in... See more

Rated 5 out of 5 stars

Lydia was my point of contact for our pamper session & she was fantastic. We needed treatments for almost 20 women & everything was run incredibly smoothly. All therapists showed up on time & provided... See more

Rated 5 out of 5 stars

I got married on a bank holiday weekend , on a Sunday. Love Pamper were , so accommodating and helpful to make sure we got everything we needed for our 'Mani & Pedi' pamper. The booking process was ve... See more

Rated 5 out of 5 stars

I had the most wonderful back, shoulder and neck massage followed by a facial with Phillippa, and I can't recommend her enough. She took the time to understand exactly where I was holding tension and... See more


Company details

  1. Massage Spa

Information provided by various external sources

Love Pamper Company is a luxurious and truly indulgent beauty therapy service delivering 5* quality beauty treatments carried out in the comfort of your holiday property. Your treatments are carried out by our carefully selected therapists, who ensure you are enveloped into calmness, serenity and relaxation the moment you embark on your treatment journey. Using heated treatment beds and lovely products the therapists offer a range of treatments from warming deep tissue massage, replenishing facial, hand and feet treats, to holistic full body journeys. It’s the perfect way to unwind and enjoy your stay!


Contact info

4.9

Excellent

TrustScore 5 out of 5

223 reviews

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No recent history of asking for reviews

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4.9

All reviews

(223)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love Pamper made our weekend perfect

Love Pamper made our weekend perfect! We had such a wonder experience with the two lovely women that came to our event. They catered for our pregnant guests all having personalised massages and made to feel so comfortable. The massages were out of this world, I personally had a 60 min full body and it was honestly one of the best I’ve ever had. So releaxing and was made to feel comfortable from the start. Really wonderful customer service before and during and they were super flexible with a last minute change. We had such a wonderful afternoon and everyone felt amazing and refreshed. Thank you so much for giving us the zen that was very much needed!! Highly highly recommend!!

15 April 2023
Unprompted review
Love Pamper Company logo

Reply from Love Pamper Company

It was our pleasure Nicola! I will pass your feedback on to Nicoletta and Sharon :)

Rated 5 out of 5 stars

Highly recommended!!!

Lydia came to us for a morning of pampering. Communication with Lydia was super professional and easy, the love pamper website is user friendly and made organising treatment for 10 a breeze by the processes Lydia has in place. The treatments were throughly enjoyed by all. Thank you.

15 April 2023
Unprompted review
Love Pamper Company logo

Reply from Love Pamper Company

Thank you so much Lucia, it was a pleasure to pamper you all at Wollaston Lodge

Rated 5 out of 5 stars

Amazing Relaxing Weekend

I booked Lovepamper for my wifes 40th birthday whilst on a relaxing weekend away in Wales. Sara fid an unbelievable job, my wife loved it and found her body massage and facial magical. Would definitely use again and very reasonably priced!

2 April 2023
Unprompted review
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Reply from Love Pamper Company

Thank you so much John for such a lovely review! Our pleasure.

Rated 5 out of 5 stars

Highly recommended!

We used Love Pamper Company for my friend’s hen party at the weekend and everything was excellent. The ladies were great, wonderful treatments, and there was lots of communication in advance. All really easy and I highly recommended

1 April 2023
Unprompted review
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Reply from Love Pamper Company

Thank you Catherine, I will share your feedback with the girls I am glad that you all had a lovely time with us.

Rated 5 out of 5 stars

We used Love Pamper for my daughters…

We used Love Pamper for my daughters hen weekend. Great communication from the start all the way through until the day! Even after one of our therapists fell poorly with covid, Lydia did everything she could to make sure our day was perfect! And it was! Both therapists were lovely, friendly and amazing at their jobs! I would highly recommended Love Pamper Company and will definitely use again! Thank you Love Pamper! X

18 March 2023
Unprompted review
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Reply from Love Pamper Company

Thank you so much for such a lovely review! It was a pleasure to arrange everything for you all

Rated 5 out of 5 stars

Super relaxing & friendly

The ladies that came were so friendly and nothing was too much trouble. The treatments were so relaxing and would definitely recommend them to anyone xx

21 January 2023
Unprompted review
Rated 5 out of 5 stars

We have used this company twice now…

We have used this company twice now whilst staying in cottages in Shropshire, the communication with Lydia is second to none and the treatments are amazing!
They are extremely good value for money and it's just so nice to wake up on your weekend break and have treatments in your pjs, bliss :)

11 March 2023
Unprompted review
Love Pamper Company logo

Reply from Love Pamper Company

Thank you so much, It was a pleasure to pamper you all and thank you so much for choosing us again!

Rated 5 out of 5 stars

Fantastic!

An excellent company - great communication & easy to get hold of, really easy to work with, flexible & the treatments all had excellent feedback from everyone. You nailed it thank you!

11 March 2023
Unprompted review
Love Pamper Company logo

Reply from Love Pamper Company

Thank you so much Emma, we are so glad you all had a lovely experience with us!

Rated 5 out of 5 stars

Fantastic treatments by true professionals

Great communication; really good value for money and most importantly, fantastic treatments by a truly professional therapist. Specific requests were accommodated without any trouble and all of us (4 women on a weekend getaway) will happily recommend and use this company again.

4 March 2023
Unprompted review
Love Pamper Company logo

Reply from Love Pamper Company

Thank you so much Maxine we are so glad that you enjoyed your treatments with us!

Rated 5 out of 5 stars

Brilliant massage from Lydia

Brilliant massage from Lydia. I’ve had a very stressful time recently and Lydia was able to help me relax and release my muscles which was very much appreciated. We’d definitely recommend this service and intend using them again

11 March 2023
Unprompted review
Love Pamper Company logo

Reply from Love Pamper Company

Thank you so much Carole for the lovely feedback.

Rated 5 out of 5 stars

Really great experience

Really great experience. Lydia and her team are professional and skilled at what they do. We have used them several times now and always a fantastic experience

5 March 2023
Unprompted review
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Reply from Love Pamper Company

Thank you so much Sue, its a pleasure x

Rated 5 out of 5 stars

The Pamper Company were fantastic from…

The Pamper Company were fantastic from the start. Great communication, very professional, and the treatments were fantastic. Everyone loved them. We all had such a great time, would definitely use them again!

18 February 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

We booked Love Pamper to come to us during our family holiday in a rented property near Heathfield, East Sussex. I felt the website was a bit tricky to figure out but Lydia responded promptly to all my questions and arranged different treatments as requested to suit our group of 8 adults. We thoroughly recommend the soothing back ritual, the head shoulders and back massage and the hot stones massage. You know it's good when you suddenly catch yourself drifting off to sleep! The 2 therapists who came out to us were professional, courteous and accommodating.

16 January 2023
Unprompted review
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Reply from Love Pamper Company

Thank you Vivienne for a lovely review and we are happy that you enjoyed your treatments with Alison & Bess.

Rated 5 out of 5 stars

What a great service was provided by…

What a great service was provided by Love Pamper. We were a large group and Lydia provided a 5 star service with 3 masseurs at the same time who were fantastic. Every treatment was outstanding. xxx

26 November 2022
Unprompted review
Love Pamper Company logo

Reply from Love Pamper Company

Thank you Sunder, It was a pleasure to pamper you all.

Rated 5 out of 5 stars

Amazing experience!!

I really did enjoy my experience with love Pamper company they showed exceptional effort.

9 December 2022
Unprompted review
Love Pamper Company logo

Reply from Love Pamper Company

Thank you Tyler we are glad that you all enjoyed your treatments

Rated 5 out of 5 stars

I booked a pamper party as a surprise…

I booked a pamper party as a surprise for my friends 30th birthday. We all had 30minute facials.
All of the girls have told me they enjoyed their treatments so much it made our weekend even more special.
Our therapist was amazing and so professional, she travelled far to our location and arrived on time. We all agreed was the best facial we have ever had.
Love Pamper Company have been so helpful and friendly, specially as I've never booked anything like that before. Would definitely use this company again. Thank you do much

5 November 2022
Unprompted review
Love Pamper Company logo

Reply from Love Pamper Company

This is lovely to hear Kirsty it was a pleasure pampering you all and we hope to pamper you all again! Have a lovely weekend.

Rated 5 out of 5 stars

Such a perfect day!

So happy with my recent pamper party. From booking to the event day, Lydia was really helpful and made sure that everything was just right. Both therapists were really professional and lovely. Would 100% recommend.

4 December 2022
Unprompted review
Love Pamper Company logo

Reply from Love Pamper Company

Thats lovely to hear that you had such a great experience with us Isla we enjoyed pampering you all

Rated 5 out of 5 stars

would recommend Love Pamper Co

After a bit of looking around we chose to use Love Pamper Company for our friend's hen do in Edinburgh, October 2022: 9 of us took a yoga class with Cat and 7 of us had pampering treatments with Kerry. Both were great - so friendly and professional. Cat took time to chat to the bride to be and us hens before the class and made sure it was tailored to our varying needs - just the right mix of a bit of movement to clear our heads and a lovely bit of relaxation. Kerry's treatments were great we had a mix of back neck & shoulder, leg & feet massage and a facial between us and everyone came out of their treatments happy and pampered. Kerry couldn't have been nicer. Great communication and easy to arrange over email and phone with Lydia too. Would highly recommend this company :) thanks for helping make Sinéad's hen do amazing!

8 October 2022
Unprompted review
Love Pamper Company logo

Reply from Love Pamper Company

What a lovely review Sarah! Thank you so much.

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