Lovely Liquid Limited Reviews 

97
TrustScore 4 out of 5

4.2

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Rated 3 out of 5 stars

As always, the product is excellent, the service is very professional. Sometimes the delivery times can vary, like everyone since COVID so I have chosen the free and expedited services, both were ro... See more

Rated 5 out of 5 stars

Nothing really much to say, Lovely Liquid did everything reasonable asked upon them. Shipment/order arrived when expected Delivery took 1-2 days from order being accepted Customer ser... See more

Rated 5 out of 5 stars

Came across this site by chance, read the name lovely liquid and thought it was a dodgy site ordered the endoca hemp body butter and was cheaper here than anywhere else plus free delivery. My item arr... See more

Rated 5 out of 5 stars

I was given the website by my neighbours I ordered it thinking it wouldn't come before Christmas it did I was amazed at how quickly it came i also got some gummies that i didnt even order. Well done... See more

Company details

  1. Online Marketplace

Information provided by various external sources

We are the premier UK source for CBD products including CBD Oil & CBD Vape liquid. In our Vape range we stock a huge variety of E-liquid, vape kits, mods and accessories. All with fast shipping to your door.


Contact info

4.2

Great

TrustScore 4 out of 5

97 reviews

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4.2

All reviews

(97)

0 reviews in the last 12 months

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Rated 3 out of 5 stars

Bottle was short

As always, the product is excellent, the service is very professional. Sometimes the delivery times can vary, like everyone since COVID so I have chosen the free and expedited services, both were roughly the same.

Anyway, unfortunately this time, the bottle was not full so I took a video and some photos for evidence. This has only happened 3 times, in as many years and including this delivery. The first time it happened, I was immediately sent another bottle and I sent the faulty one back. Unfortunately, you did not receive the faulty bottle but I did send it back as instructed. Then, it happened a second time and I sent in another letter, similar to this one, with vid & photographic evidence. Unfortunately, this time I received no replacement bottle or even a response. I can only assume that it got lost on your server somewhere but it could be because you didn't think I sent the first bottle back, when I did..

6 May 2023
Rated 1 out of 5 stars
Lovely Liquid Limited logo

Reply from Lovely Liquid Limited

Hi, apologies for the delay. I can see on the tracking that the courier routed your parcel to the wrong depot, so this caused a delivery delay. According to the latest tracking your order Gas been delivered today.

Best regards

Lovely Liquid

Rated 5 out of 5 stars

Great service

Great service! Products arrived promptly and even a free container of gummies was included!
Will definitely order again

9 February 2022
Rated 2 out of 5 stars

its been two weeks

its been two weeks and the shipping company haven't even received it yet

update: parcel was lost, replacement order has been shipped, will see if it takes as long

7 February 2022
Rated 1 out of 5 stars

The product has still not been…

The product has still not been delivered.
Don't know why.

8 January 2022
Lovely Liquid Limited logo

Reply from Lovely Liquid Limited

Hi, thank you for your feedback. Unfortunately the courier has lost your parcel so we have fully refunded you. Sorry for any inconvenience.

Rated 5 out of 5 stars

Cheapest by far and fast free delivery glad i found lovely liquid

Came across this site by chance, read the name lovely liquid and thought it was a dodgy site ordered the endoca hemp body butter and was cheaper here than anywhere else plus free delivery. My item arrived within two days and for £20 cheaper than anywhere else, i will definitely be buying from here again. Side note you need to try endoca hemp body butter its the best cream ever.

14 December 2021
Rated 2 out of 5 stars

My items not arriving yet from 3 weeks…

My items not arriving yet from 3 weeks ago

15 October 2021
Lovely Liquid Limited logo

Reply from Lovely Liquid Limited

Hi, thank you for your feedback. We apologise for the delay, but we have handed this over to our carriers without delay. Your order is still at the international mail centre awaiting a flight to Australia. It was cleared for export and has been ready to fly since 2nd Oct. We are aware that due to the covid-19 pandemic there may be less flights and this is causing your order to be delayed. We hope your parcel will arrive soon.

Rated 5 out of 5 stars

Excellent

At first I gave a bad review as I thought I had been scammed again as after 1 week nothing arrived but I have changed my review now as I just received my items. They came a little late but at least they came. Well happy, awesome products. Thanks

8 September 2021
Lovely Liquid Limited logo

Reply from Lovely Liquid Limited

Hi, thank you for your review.

We have checked the tracking and for your first order the Yodel delivery driver has tried to deliver on 4th Sept at 13h25, on 6th Sept at 16h14 and on 7th Sept at 15h37. Unfortunately on each occasion there was no person available to take delivery. Please contact Yodel with the tracking number provided to arrange an alternative delivery slot.

Your 2nd order is now at the local Yodel delivery hub and should be out to you by tomorrow. Please make arrangements with the courier if you will be unavailable.

You are welcome to contact us at sales@lovelyliquid and we will do our best to assist you.

Kind regards

Lovely Liquid

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