Lovelydays Reviews 258

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Lovelydays are scammers who deviously swindle building owners. They have huge rent arrears with landlords, make a mess of their flats and they are unreachable. They take out leases on companies whic... See more

Rated 1 out of 5 stars

We rented a villa in the South of France at a premium price. The property was run down and did not provide full cleaning service as listed. More importantly we are still awaiting our 10% bond to be re... See more

Rated 1 out of 5 stars

LUXURY RENTAL GROUP LTD is in liquidation. I have also had a problem with this company. I was due to stay 3 nights at the start of June. When I arrived I couldn't get access as the actual landlord ha... See more

Company replied

Rated 2 out of 5 stars

The house was in bad condition, with many lights not functioning, paint peeling or stained, not enough towels or toilet paper, stained carpet and marked up walls. Could be nice with a little care, but... See more

Company replied

Company details

  1. Vacation Rental
  2. Travel Agency

Information provided by various external sources

Are you ready to experience something new by having all the advantages of a five star hotel while staying in an exceptional private estate or apartment? For a few days or a few weeks, live like a true Londoner or a resident of Saint-Tropez following the advice of your own personal concierge.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

258 reviews

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Rated 5 out of 5 stars

Lovely apartment

The apartment was clean and tidy , perfect for the family of 5 to spend weekend in the city close to all the sights etc.

13 December 2019
Unprompted review
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Reply from Lovelydays

Dear Manning, thank you for your great feedback! We will be more than happy to welcome you again!

Rated 4 out of 5 stars

Great apartment in a great location excellent concierge service

Santi welcomed me very professionally and was terrific. The apartment is precisely as described and photographed and although I did notice a wall of peeling paint on the far side of the kitchen closest to the courtyard and that’s a simple fix and should have been done. I might also suggest a little bit less drab a color in the kitchen!

13 December 2019
Unprompted review
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Reply from Lovelydays

Dear Mitch, thank you for your feedback! It was a pleasure to host you!

Rated 5 out of 5 stars

This flat is very nice

This flat is very nice, modern, and in an excellent location. It is right in the heart of things, with plenty to do within walking distance, and several tube stations are close as well. Santiago was our contact, and he met us at the flat on time when we arrived, showed us around, and made sure we knew how to work everything.

We shared this flat with one other couple, and we took the bedroom with the en-suite bathroom and the balcony. The shower in this bathroom has no enclosure, so once you do take a shower, the water gets all the floor wet and the toilet. Any paper products should be taken out (toilet paper) prior to use due to the humidity with the hot water. This isn't a negative comment, just worth knowing. We did take several showers in the hall bathroom to keep our bathroom dry.

We would definitely stay in the flat again, or if it wasn't available, work with Lovelydays to find another.

12 December 2019
Unprompted review
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Reply from Lovelydays

Dear Jarett, thank you for your feedback and comments!
We will be more than happy to welcome you again as well!

Rated 5 out of 5 stars

Excellent place to stay

Excellent place to stay. Wonderful location. Super comfortable, with good space and amenities. Had some trouble getting the clothes dryer to operate but all else was great.

2 December 2019
Unprompted review
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Reply from Lovelydays

Dear Hope, many thanks for your feedback and comments.

Rated 5 out of 5 stars

Great apartment and fantastic booking experience!

Great apartment, beautifully decorated and lots of attention to detail. Fantastic booking experience. Alex met us at the property and she was very helpful and friendly. Would definitely recommend.

2 December 2019
Unprompted review
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Reply from Lovelydays

Dear Aisha,
Thank you for your great feedback! We will be more than happy to welcome you again.

Rated 4 out of 5 stars

Amazing apartment

Amazing apartment! Would stay here again in a heartbeat. Super clean and well maintained. Great instruction booklet which was very appreciated. Good location.
CONS:
The listing made no mention that we would not be able to drop our bags off ahead of time. Inly our confirmation email we received 3 days prior and then that’s too late to make a decision about whether or not this is an option that makes sense. Instead we had to spend another almost $75 to drop them w a service and cart our luggage almost a mile to get it to the place through the heart of London. This is a major drawback and should be clearly listed OR BETTER YET ALLOW PEOPLE A PLACE TO DROP THE SUITCASES OFF! This really is a big deal when you have early/late flights.
Lack of washcloths and hand towels. We had one washcloth for a party of 5! No hand towels in any bathroom OR KITCHEN!!! This was more of a hassle than I thought it would be. We dried plates etc w paper towels and didn’t have access to any washcloths in the bathrooms.

18 November 2019
Unprompted review
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Reply from Lovelydays

Thank you for your review. I'm glad you enjoyed your stay with us.
Can I have the name of the property you stayed in?
Unfortunately, we do not store luggage before the check-in and after the checkout for safety reasons. Furthermore, as we are not a Hotel, we don't have a reception service in our buildings where you can leave your suitcases. We explained to our customers that if they need an early morning check in, they need to book the night before their arrival. Otherwise, the flat will be occupied by another guest and not ready until 4 pm.
We are sorry for these inconveniences and we hope to see you again soon.
Lovelydays team

Rated 5 out of 5 stars

Outstanding everything!

Great location! the apartment is better than advertised. Clean, roomy and great communication with the building managers. Highly recommend!!

14 November 2019
Unprompted review
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Reply from Lovelydays

Dear Thomas, thank you for your review! We will be more than happy to welcome you again.

Rated 4 out of 5 stars

The apartment was lovely, great location

The apartment was lovely, and in a spectacular location. Check-on was easy.
Two issues which led me to 4 stars rather than 5:
The en suite bathroom has a shower head but is too small for an enclosure, so using that shower is problematic. We all shared the shower in the hall way.
On our first night, smoke detectors went off at 3:30 AM, 6:30 AM, 8:00 and 8:30 AM. So, after a long day of travel, we got little sleep. We never got information as to what caused this, despite an email exchange with the rental manager.
All that said, it is a very nice 2 bedroom apartment in a perfect, central location.

8 November 2019
Unprompted review
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Reply from Lovelydays

Dear Richard,
Thank you for your feedback, we are happy to hear that you liked the apartment. We apologize for the inconvenience
We will be very happy to welcome you again!

Rated 5 out of 5 stars

We loved our family stay at the…

We loved our family stay at the Lovelydays Romilly apartment in London! Immediately after booking the apartment, Alejandro has made us feel welcome. He immediately answered any questions, provided us with all information needed, and kept himself up to date about our travel schedule by staying in close touch. He made our booking feel like a breeze, and our apartment like home. The apartment itself was true to the company's name: in one word, lovely. We will definitely make use of Lovelydays again.

29 October 2019
Unprompted review
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Reply from Lovelydays

Dear guest,
Many thanks for your great feedback. We will be more than happy to welcome you again!

Rated 5 out of 5 stars

Excellent location

Excellent location, friendly staff and an overall lovely apartment. Would definitely recommend.

23 October 2019
Unprompted review
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Reply from Lovelydays

Thank you, it was a pleasure to welcome you!

Rated 5 out of 5 stars

The apartment is very nice

The apartment is very nice , well planned, clean ,great location and the gentleman who meet us was very helpful and sincere. Thank you. Today is my second day. I will update you at the end of my stay.
Thank you
Hana

21 October 2019
Unprompted review
Lovelydays logo

Reply from Lovelydays

Thank you, it was a pleasure to welcome you!

Rated 5 out of 5 stars

Fantastic apartment will be returning

Fantastic apartment - the photos were true and really did reflect the apartment. Location was amazing, bed was comfortable. We had everything we needed and would certainly return.

18 October 2019
Unprompted review
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Reply from Lovelydays

Thank you, it was a pleasure to welcome you!

Rated 4 out of 5 stars

Very good but kitchen is under equipped…

Very good but kitchen is under equipped and 2 pocket doors to bathrooms we got locked inside without locking doors
Alejandro is excellent

14 October 2019
Unprompted review
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Reply from Lovelydays

Dear Linda, thank you for your feedback and we apologies for the inconvenience with the door.

Rated 5 out of 5 stars

Great place

Great place! We enjoyed staying there! everything was top notch!

10 October 2019
Unprompted review
Lovelydays logo

Reply from Lovelydays

Thank you for your feedback, it was a pleasure to welcome you!

Rated 5 out of 5 stars

Timothy is been wonderful

Timothy is been wonderful , smooth communication, always welcome back , highly recommended

5 October 2019
Unprompted review
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Reply from Lovelydays

Thank you Shah for your feedback, it was a pleasure dealing with you!

Rated 5 out of 5 stars

Really really recommend this house!!

Really really recommend this house, pretty clean, quiet and comfortable!

I believe I will live this house next time~

26 September 2019
Unprompted review
Lovelydays logo

Reply from Lovelydays

Thank you for your feedback, we would me more than happy to welcome you again !

Rated 5 out of 5 stars

A lovely welcome by santi

A lovely welcome by santi
We've had a late arrival and santi was patient and welcoming
He went through every detail of the apartment: flaws, instructions, turning the towel heater on, explanations about the surrounding, and he did it all with a smile :)

26 September 2019
Unprompted review
Lovelydays logo

Reply from Lovelydays

Thank you, it was a pleasure to welcome you!

Rated 5 out of 5 stars

Amazing apartment

Amazing apartment, modern, clean, and in the heart of The London buzz.
Super welcome by Alejandro and when we needed some extra items he delivered quickly and without fuss.
This will be our go to place whenever we visit. Well done Lovelydays

25 September 2019
Unprompted review
Lovelydays logo

Reply from Lovelydays

Thank you for your feedback, it was a pleasure to welcome you!

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