Lovehoney Reviews 

28,175
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 2,642 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the remarkably fast shipping methods and the completely discreet packaging designed to carefully protect personal privacy during transit. People truly love the extensive product variety, extremely helpful online guides, and the remarkably high quality of the items received at home. Some reviewers were not happy with faulty items that completely failed to operate or charge properly right out of the package. However, a small portion of people felt quite frustrated by missing shipments, incorrect contents sent, or overall delivery mistakes experienced recently.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the great variety and high quality... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently reporting fast and on-time shipments.... See more

Quality

Customers had positive experiences with quality, highlighting that items are amazing, long-lasting, and... See more

Order

Reviewers mention positive feedback about order processes, noting that the website is easy to use and fast.... See more

Service

Clients share positive opinions on service, highlighting fast, helpful, and efficient experiences... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Goods arrived well packed and shipped quickly. Some of the products were difficult to open but I managed eventually. The caps are very tight so no leaks during shipment. Purchased three different lub... See more

Rated 5 out of 5 stars

I have had a good experience purchasing my stuff. I have always been hesitant buying any kind of sex toy from anywhere. I found most of the reviews helpful and there was a pretty good sale as well s... See more

Rated 5 out of 5 stars

So happy with my purchase love all it Delivery was awesome as I looked at the packaging question about being discreet and not wanting other people to know or judge but came in brown box no labellin... See more

Rated 5 out of 5 stars

I have purchased from Lovehoney a few years ago and were very happy with their service back then. We were looking to add to our toys and LH has maintained their excellent of service over the years. Lo... See more


Company details

  1. Sex Toy Store
  2. Adult Entertainment Store
  3. Erotic Clothing Store
  4. Lingerie Store
  5. Underwear Store

About Lovehoney

Written by the company

👋 Welcome to Lovehoney, Australia's #1 sex shop and adult store. We're all about creating a welcoming and inclusive space for you to discover your sexual happiness!

At Lovehoney, we provide a curated selection of sex toys, sexy lingerie, condoms, lubricants, and tantalizing gifts that cater to your every desire. With thousands of products in stock, we offer a diverse range to ensure your exploration of pleasure is both exciting and fulfilling.

Your privacy is our priority, so that's why all orders are dispatched directly from our warehouse in Brisbane in plain brown boxes, ensuring your intimate journey remains your little secret.

We want to make your pleasure journey smooth and enjoyable, ensuring you find the perfect match for your desires at low prices, with free delivery available, and hassle-free returns.

At Lovehoney, we blend the smart and educational with a touch of fun. If you are seeking advice or guidance, immerse yourself in our vibrant community through buyers' guides, forums, and product videos, or explore the genuine insights from our 300,000+ sex toy reviews.

For additional assistance, our award-winning customer service team is here for you, providing expert advice and personalized support through chat and email. We'll make sure that your pleasure journey is as smooth as possible.

Elevate your intimate moments with us, where sexual wellness, education, and a hint of fun come together seamlessly. Discover your sexual happiness with Lovehoney. 😍


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

28K reviews

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4.4

All reviews

(28,175)

2,460 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Price was fair

Price was fair, good communication and quick shipping, toy didn’t do anything for me but I think that’s just me

19 June 2026
Rated 5 out of 5 stars

Just a good website

I had more time to review and read this time. I did purchase another product but it just didn't work for me, I prefer the ability to select the pace and rythym rather than the ones with pre programmed selection. It's an upgrade from my original purchase over 5 years ago. The improvement on the feel and fit, yummy and now with a charger not by batteries....go me!

26 June 2026

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