This is a fraud. We ordered a doll and we received a completely different one, lower quality e and different dimensions. We contacted the customer service, asking for a replacement or refound. They... See more
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See what reviewers are saying
Useless site hardly ever reply's to messages also uses to a stupid bot which is not good for customer service when looking to order or sell very expensive dolls or just need help or advice. Messaged t... See more
I spent over £1500 over 4 months ago on a doll and have yet to receive it and every form of communication I try is blocked. The automated bot on the website just says that it'll get someone else to ge... See more
Arrived earlier than I expected, delighted with the way it looks, although it will take some time to fully appreciate the quality. The only thing I would note is the box in which it was shipped. It co... See more
Company details
Written by the company
UKs leading retailer of love dolls.
Contact info
Unit 1, 33-48 Charles Henry St,, B12 0SJ, Birmingham, United Kingdom
- info@lovedoll.co.uk
- lovedoll.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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10/10
Great company, good communication, highly recommended. Delivery was faster than I though it would be and the doll was exactly what I expected. Can’t really ask for more than that tbh! 10/10.
very quick order processing and despatch
Ordered Tuesday lunchtime, order processed, packed and sent out the same day. arrived by DPD on Wednesday. all products ordered were received.
What more can you ask for.
The doll is great
The doll is great, forget any fears that she wont look as good as the photos, the factory shots do not do her justice, I have a passionate male response to her, however she arrived without a tongue when the website states that this is standard, also the courier company DHL only sent one man out, and because of the COVID19 situation I had to wrestle the poor girl up the stairs, was not good for either of us.

Reply from Lovedoll UK
prompt delivery and great service
Very prompt delivery and great information throughout the process keeping me updated at each stage, and more than happy to answer any questions that I had
Just got my girl and it just amazing…
Just got my girl and it just amazing how good she looks, i can only say one thing on the down side she is about the same wate as a real woman, apart from that she's great, all i need now is to purchase an AI head and i will have a real companion, by the way if you're going to get a doll make sure you don't bye any dresses for it, i bought a few in a medium size, but now iv going to have to get her the same dresses but in a smaller size,
Awesome
Thank you Lovedoll for showcasing a wide variety of love dolls and accessory must haves, your website is easy to navigate and a joy to view. My latest purchase of tpe stain removal creams have worked a charm, removing black/blue stains left from black clothing, perfect.
Good time came next day
Great service with updates and advice
Great service with updates and advice, the doll arrived in 6 weeks, worth the wait.
By JB
nice costumer service and fast responds.
Brilliant.
Brilliant service with top quality products. Not just a cold faced online shop but a friendly and personal service.
Excellent service and quality
Very satisfied
Happy that the manufacturer , put the permanent make up on my order Closed Eyed Head 81.
Only forgotten the colour of my original. It’s mismatch but overall does not matter.
To continue my experience below
To continue my experience below, love doll arranged a collection on 24th of March to collect the sealed doll we arranged to return and refund. It has now been a month since then and I have yet to receive any refund or communication regarding my queries... Can someone please give me a status update as its been a long time since you've collected the sealed andromeda doll... Thanks

Reply from Lovedoll UK
Very smooth transaction
Very smooth transaction. Everything arrived as promised. There was a small issued with the case damage in transit but this was quickly sorted out. Communication was good.
Graham (lovedoll) is a trusted seller and I would very much recommend his company and I look forward to doing more business with him In the future..
What was I thinking?
I hate it. I bought it in a weak and reckless moment and it was one of my biggest mistakes. There is nothing about it that turns me on. Also, there was no indication about how heavy the thing would be. Some people would probably love it, but not me. I will admit that the service and communication from Lovedoll was very good but the product was disappointing to say the least.

Reply from Lovedoll UK
Thanks for a fantastic service.
Thanks for a fantastic service.
It's been super, all the way. Special thanks to Graham for his always prompt and friendly manner of responding.
Quality in terms of service and stuff.
Great customer service from start to…
Great customer service from start to finish. Graham was always on hand to help with any queries or issues I had. There were a few issues with delivery but Graham was very quick and efficient with resolving these - thank you!
Overall positive experience with only a…
Overall positive experience with only a couple of niggles.The product is superb so don't worry about that.The weight of her takes you a little by surprise but my god, she's looks a dream.Well worth doing.
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