Returns service is really poor. You have to email for a returns form as there is no portal for this. After 2 emails and no response I had to call for a form and then was refunded the incorrect amount... See more
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Absolutely delighted with my order from Love Brand! Beautiful clothing and I’m now the proud owner of a gorgeous pair of linen trousers. Everything was beautifully packaged, including a lovely persona... See more
We bought two fabulous men’s linen shirts. The patterns are unique and beautiful. Compliments received on first wearing. I spotted a smashing blue and white silk Blondie blouse that I know will bec... See more
Company replied
Arrived promptly, well packaged. Love the colour, pattern and beautiful quality... expensive tho even at half price! They're a Christmas gift for my partner...hopefully they'll fit. I'm looking for... See more
Company replied
Company details
Written by the company
LOVE BRAND & Co. is the ultimate destination for premium swimwear and resortwear. At LOVE BRAND & Co. we believe in living well and living green. We love the good life and love the planet too and we believe one doesn’t have to cost the other. Giving back and sustainability is the message of love in LOVE BRAND & Co. Our loving ethos runs through everything we do. From how we make our clothes and operate as a company, to our commitment to helping wildlife and communities.
Contact info
5 Park Walk, SW10 0AJ, London, United Kingdom
- 020 7373 8338
- support@lovebrand.com
- lovebrand.com
3.8
Great
430 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Beautifully packaged and prompt delivery
28 September 2021
Reply from LOVE BRAND & Co.
Hi Annette,
We're so happy that you received your items promptly and in a good condition.
We have a lot of exciting plans for the future, so do watch this space!
Henry
Reply from LOVE BRAND & Co.
We really appreciate your review and recommendation, Pete. As a small business, it means so much more to us, and motivates us to keep offering great service to you
All the best,
Henry
Always a pleasure shopping at Love…
Always a pleasure shopping at Love Brand. Great friendly service.
Love their clothes, love what they stand for.
17 September 2021
Reply from LOVE BRAND & Co.
Thank you for such a lovely review.
We are glad you enjoy our service and values and we look forward to seeing you shopping with us again.
With our very best wishes,
Team LB 🐘
Fantastic service thank you
11 September 2021
Reply from LOVE BRAND & Co.
Hi Melanie!
Thank you for taking the time to review us - it means the world to us.
We re beyond pleased to hear that you are happy with everything.
Wishing you all the very best,
Team LB
A highly personal and friendly service
A highly personal and friendly service. A pleasure to shop there.
8 September 2021
Reply from LOVE BRAND & Co.
Hi Andy,
Thank you for your lovely words. We always love welcoming you into the store, and will always be here if you need our assistance with anything.
All the best to you,
Team LB
Reply from LOVE BRAND & Co.
Hi Sarah,
We LOVE Doha, so always prioritise shipments out there ;)
We hope the recipient of the shorts loves them for many many years to come
Team LB
Great service at Westbourne Grove…
Great service at Westbourne Grove branch.
Girls were so helpful and very efficient.
30 August 2021
Reply from LOVE BRAND & Co.
Hi Neil,
Thank you for taking the time to review. Your comment have been passed on to the Westbourne Grove team, and they really appreciate it :)
Team LB
Excellent impeccable service
28 August 2021
Reply from LOVE BRAND & Co.
Hello Heinz!
We're so pleased that you're happy with the service :)
We hope you LOVE your new trunks
Team LB
Excellent quality
I love this brand, original, thoughtful designs and the quality is brilliant, who would have guessed the swimming trunks I bought were made out of plastic!
27 August 2021
Reply from LOVE BRAND & Co.
Hi Beverley - thank you for taking the time to write such a lovely note. We really appreciate it, and it means the world to us that you are happy with everything.
And yes - our trunks are 100% made out of recycled plastic, removing single use plastic from Spain :)
All the best,
Henry
5 stars
Prompt and efficient service: the original item was substituted by return and I am delighted with the result.
26 August 2021
Reply from LOVE BRAND & Co.
We are so pleased that you are happy with everything. Hope you love it for many years to come :)
Absolutely in love with this brand and…
Absolutely in love with this brand and it’s cause!
26 August 2021
Reply from LOVE BRAND & Co.
You're so sweet, Sophie - the feeling is mutual!
Hope you love your products :)
Bought two linen shirts but…
Bought two linen shirts on separate orders. Both are good quality and look very nice, but I’ve taken a star off because the sleeves on one shirt are so very much longer than the sleeves on the other shirt. So now I have to get it altered. Irritating.
21 August 2021
Reply from LOVE BRAND & Co.
Good afternoon,
I'm sorry to hear this. Please can you email info@lovebrand.com and we will be able to resolve this for you
Team LB
I am happy with my tee shirt
I am happy with my tee shirt. Love the elephant logo and the company’s mission.
21 August 2021
Reply from LOVE BRAND & Co.
We LOVE that you're happy with your tee shirt, Deborah. We hope all is well with you, and we'll speak to you soon
Lovely brand
Lovely brand. Helpful staff, great summer clothes at reasonable prices. Wonderful experience.
19 August 2021
Reply from LOVE BRAND & Co.
We're so pleased that you're happy with everything, Anto!
All the very best to you :)
very good services and product but a…
very good services and product but a bit over prices.
coffe was great.
the shop was stylish .
7 August 2021
Reply from LOVE BRAND & Co.
Hi Zuhal,
Thanks for your kind words. We really hope you love your products for many, many years to come.
Please do get in touch next time you think of ordering, and we will be more than happy to assist personally with any quiries you have :)
All the best to you,
Team LB
Second time ordering with Love Brand &…
Second time ordering with Love Brand & Co - brilliant customer service.
3 August 2021
Reply from LOVE BRAND & Co.
Hi Emma,
It means the world to us that you're happy with everything!
Have a great rest of the summer, and we look forward to seeing you soon :)
With love,
Team LB
Always extremely friendly and helpful
Always extremely friendly and helpful! My go to coffee and even better clothing and accessories 🙌🏼
1 August 2021
Reply from LOVE BRAND & Co.
Hi Yvonne,
We're so pleased that you're happy with your experience in our stores!
We cannot wait to see you again soon for that coffee fix :)
With love,
Team LB
Reply from LOVE BRAND & Co.
Merci Francois!
Passez un bon reste d'été!
Team LB
Reply from LOVE BRAND & Co.
Hi Jay,
What a lovely review to receive - thank you!
We are beyond pleased that you're happy, and hope you enjoy the rest of your summer!
Team LB
Love the product and the shop!
5 July 2021
Reply from LOVE BRAND & Co.
Hi Deborah!
Thank you for your kind words - we are so pleased that your happy with your products and experience. We hope you love them for many many years to come :)
With love,
Team LB
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