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Love Your Home Reviews 

2,024
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 519 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery team for their exceptionally friendly attitude, efficiency, and careful handling when bringing furniture into homes. People note that staff members go above and beyond, providing helpful maintenance tips and ensuring every item is placed perfectly. A few other people also felt that the showroom visits and dedicated sales assistance made the entire purchasing journey completely seamless. Consumers are consistently delighted with the beautiful design, luxurious comfort, and top-tier quality of the custom furniture pieces. Reviewers emphasize that communication throughout the ordering and delivery process is exceptionally clear, prompt, and reliable.

What people talk about most

Staff

Users describe positive interactions with staff, praising the friendly, professional, and efficient service... See more

Delivery service

People report positive experiences with the delivery service, highlighting that team members are... See more

Product

Clients share positive opinions on product quality, highlighting how gorgeous, comfortable, and well-made the... See more

Service

Reviewers mention positive feedback about service, noting it is professional, helpful, and seamless from the... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with their furniture... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I run an interior design studio (Ixia London) and my business relies heavily on suppliers we recommend. We have worked with Love your home for 5 years now, sending sofas and beds to projects across Lo... See more

Company replied

Rated 5 out of 5 stars

The couch is absolutely stunning, the delivery and customer care were excellent. We went to the showroom in London which was a really pleasant experience and we were so well looked after. Today the de... See more

Company replied

Rated 5 out of 5 stars

Really enthusiastic service from Sophie. Sofa arrived sooner than expected and looks great. Delivered by Mike and Craig efficiently and so friendly. Gave us all the information we need for looking aft... See more

Company replied

Rated 5 out of 5 stars

Marc & Phil have just delivered and assembled my beautiful bed. I am extremely happy with the bed, the quality and finish is excellent. Delivery communication has been outstanding and particularly... See more

Company replied


Company details

  1. Furniture Store
  2. Bed Shop
  3. Furniture Manufacturer
  4. Sofa Store

Written by the company

Modern and Contemporary Handmade Sofas and Beds from Love Your Home. Shop online or visit our showrooms near Godalming in Surrey or Wandsworth in South West London.

About Us

Written by the company

At Love Your Home we design and make all of our exclusive sofas, beds and sofa beds in-house.
Our collection of sofas and beds have a lifetime frame guarantee - we use only high quality sustainable FSC certified beechwood in our frames, box sections are made from very high quality FSC certified plywood not chipboard, like most companies do and we use only the highest quality fabrics. If you are looking for design led, high quality, upholstered furniture with a bespoke fabric and leather range for reasonable prices, then look no further than Love-Your-Home.co.uk.

Love Your Home

Quality From Our Family To Yours

Quality From Our Family To Yours

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(2,024)

475 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The furniture is of the highest quality…

The furniture is of the highest quality as is the delivery service. Our furniture was delivered by Mike and Martin and they couldn’t have been more helpful and attentive. Overall the service from this company is superb.

15 June 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Simon,

Thank you for your wonderful review. I'm delighted to hear you were so pleased with both the quality of your furniture and the service provided. It's lovely to know Mike and Martin delivered such a helpful, attentive, and professional experience. I'll be sure to share your kind words with them.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Beautiful comfortable sofa deliverable on time

Sofa is very comfortable. It was delivered within the stated timeframe. Mike and Martin the delivery guys were on time, efficient and very polite

18 June 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hello Kathryn,

Thank you for your lovely review. I'm delighted to hear you're enjoying the comfort of your new sofa and that everything arrived within the expected timeframe. It's wonderful to know Mike and Martin provided such a punctual, efficient, and polite delivery service. I'll be sure to share your kind words with them. Hope to see you back at our Chapel showroom soon!

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

I’ve bought a few things from Love your…

I’ve bought a few things from Love your Home and I’ve always had excellent service and this time was still at the same high standard. From Sophie booking in the delivery to Craig and Mike making the delivery, they were very careful made sure we were happy with the product and delivery. Excellent service.

17 June 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Sarah,

Thank you for your wonderful review and for choosing Love Your Home time and time again. I'm delighted to hear that the service has remained at the same high standard, from Sophie arranging your delivery through to Craig and Mike taking such great care with every detail. Your continued support means a lot, and I'll be sure to share your kind words with the whole team.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Love Your Home have done it again

Love Your Home have done it again! Superb customer service and Mike & Martin were quick & efficient & passed on all the necessary information and my new bed & sofa look fantastic and rest time can’t come soon enough - thank you

16 June 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Sam,

Thank you for your wonderful review. I'm delighted to hear that Love Your Home has done it again and that your experience was another fantastic one! It's lovely to know Mike and Martin provided such a quick, efficient, and informative delivery, and that your new bed and sofa look every bit as beautiful as you hoped. Wishing you many restful moments and happy evenings enjoying your new furniture.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Excellent experience from ordering to…

Excellent experience from ordering to the delivery and set up of our beautiful sofa. Friendly and professional Phill & Akash provided a seamless service.

16 June 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Genevieve,

Thank you for your wonderful review. I'm delighted to hear your experience was so seamless from ordering through to the delivery and set up of your beautiful sofa. It's lovely to know Phill and Akash provided such a friendly and professional service. I'll be sure to share your kind words with them.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Very efficient and polite delivery with…

Very efficient and polite delivery with professional description of guarantee on chairs. Two chairs for our bedroom beat our expectations.

15 June 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Bill,

Thank you for your lovely review. I'm delighted to hear your chairs exceeded your expectations and that the delivery experience was efficient, polite, and professional. It's wonderful to know the guarantee information was explained clearly and that your new chairs are a perfect addition to your bedroom.

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Top notch service

Craig and Mike delivered our new sofa this morning and they could not have been more helpful or polite. Installation was smooth and I was so impressed that they steamed the sofa skirt before leaving! Thanks also for the excellent advice on care and cleaning.

12 June 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hello Sarah,

Thank you for your wonderful review. I'm delighted to hear Craig and Mike provided such a top notch service, taking great care with the installation and adding those thoughtful finishing touches. It's lovely to know their advice on care and cleaning was helpful too. I'll be sure to share your kind words with them.

Warm wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Thanks for the great service from Craig…

Thanks for the great service from Craig and Mike. Highly recommended.

11 June 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Marc,

Thank you for your lovely review. I'm delighted to hear Craig and Mike provided such a great service and made your experience a positive one. I'll be sure to share your kind words with them.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Phil and Martin were very professional

Phil and Martin were very considerate and careful, while moving in a very large sofa that need experienced movers to navigate in.

10 June 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Charlotte,

Thank you for your lovely review. I'm delighted to hear Phil and Martin took such great care while delivering your sofa, especially with the challenge of manoeuvring such a large piece into your home. Their experience, patience, and attention to detail are qualities we truly value, and I'll be sure to share your kind words with them.

Warm wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Exceptional Quality and Outstanding Service

We are absolutely delighted with our new sofa – it’s beautifully made, incredibly comfortable, and has completely transformed our living room.

The delivery team, Mike and Craig, were outstanding. They were friendly, professional, efficient, and went above and beyond to ensure everything was perfect. They also took the time to explain how best to care for and clean the sofa, which was greatly appreciated.

From start to finish, the service was exceptional. The quality of the sofa is superb, and considering the craftsmanship, customer service, and overall experience, it represents fantastic value for money. We couldn’t be happier with our purchase and would highly recommend this company to anyone looking for a high-quality sofa and first-class service.

8 June 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hello Dohn,

Thank you for such a wonderful review. I'm delighted to hear your new sofa has transformed your living room and that you’re enjoying the quality, comfort, and craftsmanship.

It’s lovely to know Mike and Craig delivered such an exceptional experience, taking the time to ensure everything was perfect and sharing helpful care advice along the way.

Your kind words about our service and furniture are truly appreciated, and I'll be sure to share them with the whole team.

Warm regards,
Christos and the LYH team

Rated 5 out of 5 stars

An all round good experience

An all round good experience. The delivery arrived exactly when they said

5 June 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Claire,

Thank you for your lovely review. I'm delighted to hear you had such a positive experience and that your delivery arrived exactly as promised. We always aim to make the process smooth and reliable, and I appreciate you taking the time to share your feedback.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Great as usual

Second time buying something. The furniture quality is great. And the customer service too.

The delivery team (Phill and Marc) were helpful and kind. Tidied up all the packaging.

5 June 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Tom,

Thank you for your lovely review and for choosing Love Your Home for a second time! I'm delighted to hear you continue to enjoy the quality of our furniture and the service we provide. It's wonderful to know Phill and Marc delivered with such care and kindness, leaving everything neat and tidy before they left. I'll be sure to share your kind words with them.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Fantastic delivery

Craig and Mike delivered our sofa. They were on time and did the whole process so quickly and smoothly. There was a discrepancy with the order which they reported immediately and was sorted quickly. Excellent experience and highly recommend the service and products!

20 May 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hello,

Thank you for your wonderful review. I'm delighted to hear Craig and Mike made your delivery such a smooth and efficient experience, while also handling the order discrepancy so promptly and professionally. It's great to know everything was resolved quickly and that you were so pleased with both the service and your new sofa. I'll be sure to share your kind words with them.

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Arrived ahead of schedule

Arrived ahead of schedule, but rang ~20 mins in advance. Very polite friendly and helpful, no complaints

3 June 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi David,

Thank you for your lovely review. I'm delighted to hear your delivery arrived ahead of schedule and that the team kept you informed with a courtesy call beforehand. It's wonderful to know they provided such a polite, friendly, and helpful service. I'll be sure to share your kind words with them.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Excellent service

Excellent service, delivered put together by Marc and Phil

2 June 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Andrew,

Thank you for your lovely review. I'm delighted to hear Marc and Phill provided an excellent delivery and assembly service. I'll be sure to share your kind words with them.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Craig and Mike did a great job…

Craig and Mike did a great job delivering our ottoman coffee table. Very professional and smooth delivery.

1 June 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Robert,

Thank you for your lovely review. I'm delighted to hear Craig and Mike provided such a professional and smooth delivery service for your ottoman. I'll be sure to share your kind words with them.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Marc and Phill were so efficient and…

Marc and Phill were so efficient and professional when coming and replacing part of our sofa. As was the rest of the customer services team who organised the delivery and installation. So so worth buying furniture from LYH when you know you get this care post purchase. Thank you everyone at LYH x

28 May 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Megan,

Thank you for such a lovely review. I'm delighted to hear that Marc and Phill provided such an efficient and professional service, and that our customer care team made the whole process smooth from start to finish.

We truly believe the service after purchase is just as important as the furniture itself, so it’s wonderful to know this care was appreciated. I'll be sure to share your kind words with everyone involved.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Marc and Phill did a great job on the…

Marc and Phill did a great job on the delivery and building the bed. Thank you

27 May 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Jonny,

Thank you for your lovely review. I'm delighted to hear Marc and Phill provided such a great delivery and bed assembly service. I'll be sure to share your kind words with them.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Beautiful sofa and smooth delivery…

Beautiful sofa and smooth delivery service by Craig & Mike.

27 May 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Anna,

Thank you for your lovely review. I'm delighted to hear you love your new sofa and that Craig and Mike provided such a smooth delivery experience. I'll be sure to share your kind words with them.

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Ordered a bespoke ottoman from LYH

Ordered a bespoke ottoman from LYH - great communication from the whole team and really pleased with the piece. And an extra thanks to Martin and Lucas for careful delivery and for being so pleasant despite it being the hottest day of the year so far!

26 May 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Mel,

Thank you for your wonderful review. I'm delighted to hear you're so pleased with your bespoke ottoman and that the team provided great communication throughout your journey.

A special thank you for recognising Martin and Lucas as well, delivering on one of the hottest days of the year is no easy task, and it's lovely to hear they made the experience such a pleasant one. I'll be sure to share your kind words with everyone involved.

Warm wishes,
Christos and the LYH team

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