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Love Your Home Reviews 

2,026
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 519 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery team for their exceptionally friendly attitude, efficiency, and careful handling when bringing furniture into homes. People note that staff members go above and beyond, providing helpful maintenance tips and ensuring every item is placed perfectly. A few other people also felt that the showroom visits and dedicated sales assistance made the entire purchasing journey completely seamless. Consumers are consistently delighted with the beautiful design, luxurious comfort, and top-tier quality of the custom furniture pieces. Reviewers emphasize that communication throughout the ordering and delivery process is exceptionally clear, prompt, and reliable.

What people talk about most

Staff

Users describe positive interactions with staff, praising the friendly, professional, and efficient service... See more

Delivery service

People report positive experiences with the delivery service, highlighting that team members are... See more

Product

Clients share positive opinions on product quality, highlighting how gorgeous, comfortable, and well-made the... See more

Service

Reviewers mention positive feedback about service, noting it is professional, helpful, and seamless from the... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with their furniture... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I run an interior design studio (Ixia London) and my business relies heavily on suppliers we recommend. We have worked with Love your home for 5 years now, sending sofas and beds to projects across Lo... See more

Company replied

Rated 5 out of 5 stars

The couch is absolutely stunning, the delivery and customer care were excellent. We went to the showroom in London which was a really pleasant experience and we were so well looked after. Today the de... See more

Company replied

Rated 5 out of 5 stars

Really enthusiastic service from Sophie. Sofa arrived sooner than expected and looks great. Delivered by Mike and Craig efficiently and so friendly. Gave us all the information we need for looking aft... See more

Company replied

Rated 5 out of 5 stars

Marc & Phil have just delivered and assembled my beautiful bed. I am extremely happy with the bed, the quality and finish is excellent. Delivery communication has been outstanding and particularly... See more

Company replied


Company details

  1. Furniture Store
  2. Bed Shop
  3. Furniture Manufacturer
  4. Sofa Store

Written by the company

Modern and Contemporary Handmade Sofas and Beds from Love Your Home. Shop online or visit our showrooms near Godalming in Surrey or Wandsworth in South West London.

About Us

Written by the company

At Love Your Home we design and make all of our exclusive sofas, beds and sofa beds in-house.
Our collection of sofas and beds have a lifetime frame guarantee - we use only high quality sustainable FSC certified beechwood in our frames, box sections are made from very high quality FSC certified plywood not chipboard, like most companies do and we use only the highest quality fabrics. If you are looking for design led, high quality, upholstered furniture with a bespoke fabric and leather range for reasonable prices, then look no further than Love-Your-Home.co.uk.

Love Your Home

Quality From Our Family To Yours

Quality From Our Family To Yours

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(2,026)

476 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top quality furniture and delivery

Fantastic experience from start to finish
The shop is brilliant — staff are helpful and attentive without hovering over you, which made browsing the sofas a really relaxed experience. The quality of the sofas speaks for itself.
Special mention to the delivery team, Mike and Craig, who were absolutely outstanding. Getting a sofa into my apartment is no easy feat, but they tackled the challenge without a single complaint. Professional, hardworking and a credit to a professional company.
Highly recommend!

9 April 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you for your review!

We really appreciate this lovely response and we are so glad that you had a super experience! The team will be chuffed to hear your feedback. I will be sure to pass it on to everyone - but especially Mike and Craig who have done a stellar job once again.

We hope you continue to enjoy your new sofa and would love to see you again!

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Seamless from start to finish

Seamless from start to finish. Top quality products and customer service from point of order to delivery. Aiden & Barry were friendly, professional & extremely efficient and helped make our customer journey with Love Your Home truly wonderful!

7 April 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you so much for your review!

We are so glad that you had a wonderful experience with us and that you love your new pieces! I will let Aiden and Barry know of a job well done!

Best wishes,

Eloise & The LYH Team

Rated 5 out of 5 stars

Marc and Phill dropped off a sofa and…

Marc and Phill dropped off a sofa and two armchairs. Great friendly, polite and fast service

7 April 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you for your review!

It's great to hear that you had a positive and efficient delivery experience. We hope you love your new pieces!

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Very happy!

Super friendly team and we're delighted with the Ottoman. Delivery by Craig & Mike was excellent!

7 April 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you for your review!

We are so pleased to hear that you love your new Ottoman and that Craig and Mike provided a brilliant delivery experience.

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Craig and Mike were brilliant

Craig and Mike were brilliant - thank you

1 April 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you for your review!

I will let Craig and Mike know of another happy customer that is thanks to their fantastic service.

We hope you enjoy your new piece!

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Highly recommend Love Your Home

I went to the chapel on numerous occasions before deciding on my sofa - there are so many beautiful sofas and fabrics to choose from! Oliver, Dev and Christos were so helpful, friendly, knowledgeable and patient over the course of my visits. My Eliza 2 seater in storm blue rich velvet arrived this week, within the expected timeframe, and I couldn’t love it more! It’s excellent quality, so comfortable and perfect for my space. Sophie was incredibly responsive in the lead up to delivery, and Craig and Mike were really prompt in communication on the day. They called ahead, arrived on time and were friendly, professional and efficient. I would definitely recommend Love Your Home!

1 April 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you so much for your review!

We are incredibly grateful that you took the time to write such lovely feedback! We are very proud of the service that every member of our team provides and are so pleased that you had a fantastic experience from start to finish. The team at the Chapel will be thrilled when I pass on this feedback to them and rightly so! I will also let Sophie, Craig and Mike know of a job-well-done too.

The Eliza is a beautiful sofa, and what a fantastic fabric colour you chose! We hope you continue enjoying your new sofa for many years to come and would love to see you again in the future.

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Marc and Phil were very professional

Marc and Phil were very professional, courteous and efficient delivering and installing our Love Your Home sofa

2 April 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you for your review!

It's wonderful to hear that you had a fantastic delivery experience and that Marc and Phill displayed their excellent service, as per usual! We hope you continue to enjoy your new sofa.

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Products are good quality

Products are good quality.
Delivery guys were excellent.
Would recommend .

2 April 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you so much for your review!

We're thrilled that you're happy with your new pieces! We are extremely grateful for your recommendation and re glad we could provide a smooth delivery service for you.

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Excellent delivery service from Marc…

Excellent delivery service from Marc and Phill. The sofa is beautiful and very comfortable, along with a lovely ottoman.

1 April 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you for your review!

We're so pleased that you love your new sofa and ottoman. There are few things better than a comfy new sofa in our opinion! It's wonderful to hear that you had a great delivery experience and we will pass on your praise to Marc and Phill.

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

The sofa looks great

The sofa looks great and the delivery team - Aiden and Martin - were a breath of fresh air. Personable, friendly, efficient, careful and tidy. Great all round!

1 April 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you so much for your review!

We are very pleased that you are so happy with your new sofa and that the delivery team gave you a great experience. I will let Aiden and Martin know that they have once again done a great job!

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Delivery was smooth and easy with Craig…

Delivery was smooth and easy with Craig and Mike and the sofa is beautiful and exactly as ordered

1 April 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you for the review!

We are so glad that you love your new sofa and that you had a fantastic delivery experience. I will pass on your feedback to Craig and Mike!

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Another happy purchase

Another happy purchase! This is the second order of sofas from Love Your Home and couldn’t be happier. Sofas arrived on time and in perfect condition, delivered by the very friendly and professional Craig and Mike.

31 March 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you very much for the review!

We are thrilled that you love your new sofas and it's great to hear that you continue to enjoy your previous purchases - we are always delighted when customers come back for more! We are pleased that you had another positive experience and will certainly let Mike and Craig know of the lovely feedback.

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Great product and customer service

Very happy with the quality of our new sofa bed and the service from Love Your Home. The customer service team was very helpful and the delivery team with Aiden and Martin was super efficient. Highly recommend!

31 March 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you so much for your review!

We are so pleased to hear that you had a brilliant experience with our team and are very grateful for your recommendation. We hope you continue to enjoy your new sofa bed!

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Very professional and pleasant

Very professional and pleasant. Did everything. They could to fit my couch through the door.

26 March 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you for your review!

We are so glad you had a great experience and we hope that you love your new sofa.

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Great service from Craig and Mike.

Great service from Craig and Mike.
Very helpfull, thoughtful, caring and polite.
Couldn’t have asked for more,

31 March 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you for your review!

We're so pleased to hear that you had a fantastic delivery experience. Craig and Mike will be thrilled with their feedback, as are we!

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Impeccable service

We visited the chapel showroom and were immediately looked after incredibly well by the team working there. Colour pairing and fabric recommendations were amazing!

The process was extremely smooth the entire way through, with follow-ups from Kate, Laura, and Alice.

Craig and Mike delivering were super efficient, friendly, and professional. They take extreme care with their deliveries and make you feel as ease from the moment they arrive.

Thank you once again to an incredible team at all stages. Love your home are incredibly lucky to have you all!

30 March 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you so much for this lovely review!

We really appreciate you taking the time to write such wonderful review. We are thrilled that you had a great journey from start to finish.

Our team at The Chapel will be very pleased that they were able to provide you with a fantastic experience and we are certainly very proud of the service they provide to customers.

We're glad that the process was smooth as we know how stressful purchasing new furniture can sometimes be! I will let Kate, Laura and Alice know that their communication and follow-ups were appreciated.

It's brilliant to hear that you felt at ease during the delivery as we know this is often the most nerve-wracking part of the journey! Craig and Mike will be chuffed to hear your feedback.

Our team is certainly lucky to have so many wonderful members.

We hope you continue to enjoy your new pieces!

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

The installers Marc and Phill were…

The installers Marc and Phill were great. They took the time to get here nice and early installed everything perfectly. Would like to thank them for all their hard work

31 March 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you for your review!

We are so happy you had such a fantastic experience. I will certainly pass on your thanks to Marc and Phill!

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Great delivery service provided today…

Great delivery service provided today by Aiden and Martin. Couldn’t be happier my new footstool and cushions!

30 March 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you for your review!

We are thrilled that you love your new footstool and cushions and hope you enjoy them for many years to come! Glad to hear you received a brilliant service from Aiden and Martin, they will be very grateful for the feedback.

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Wonderful service from Craig and Mike

Wonderful service from Craig and Mike

30 March 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you for your review!

We are so pleased you had a great delivery experience. I will pass on your feedback to Craig and Mike!

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Craig and Mike

Craig and Mike: top guys. Professional, friendly and able.

24 March 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you for your review!

We second that statement - Craig and Mike are top guys and brilliant at what they do. We are so glad you had a great delivery experience.

Best wishes,
Eloise & The LYH Team

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