Louis Motorrad Reviews 427

I made an order on the 27th of feb. It's the 11th of march now. Customerservice is really hard to get on the phone, after eight calls the person told me the package is still in Germany. No call, no email, nothing. Need to do the calling myself. Nothing happened so far in three weeks! Really dissapointing for such a big company.

Come on Louis, step up your game because i see a lot of negative comments lately.

Ben

Would give 0 stars if possible, goods never come...

Ordered on the second of June, have been waiting for my package to arrive ever since and now they keep saying that they didn’t got it so they can’t ship it. - hopefully I can get my money back..

Told me around 5 times that they would refund me. Last time they told me was 12 days ago that they would proceed it next week. Well 12 days are almost 2 weeks. Once a scammer - always a scammer. Stay away.

The order process was smooth, and all my questions were answered clearly and politely. Delivery was on time, and everything was well packaged. It’s clear that they care about their customers.

Ordered from this company on 16th april 2025, now 12th May 2025 and nothing has arrived.
Just told they can do nothing as the goods are stuck in customs since 23rd April 2025.
All the answer I get is that the customs need information off of me, but what exactly ?
If they know that much, they know more than me, as I haven't been contacted once by customs saying what I need to do.
If this happens regularly, then they should tell you when they take your money that customs is a problem and you will be waiting at least a month and have to do all the chasing to try and find out what's going on !!
I laid out a thousand pounds for goods no-one wants to help or inform me how to get them.
If you are in UK just don't use them, please be warned.

Great company, good prices on quality items, fast delivery and good packaging.

Louis has never disappointed me and have always been fast with deliveries

Nach richt auf holland guttes product zehr snelle service super tzu frieden

Because products were great and delivery was fast

Product was paid including transportation costs. Product was not delivered because Louis did not pay enough to the transportation company. I had to pay this extra costs plus a fine.

Great product and I now I can hang my leather suit easily :)
Only 4 stars because of the time it took - 1 week ish - to get the order

Great service and low prices, like it suppose to be.

All good , very easy to shop , great prices and service , thank you !

Estimated delivery time was not presented on the website. The product was delivered later than expected.

Overall service was OK but expect faster delivery time for products.

Fast delivery, good prices

Because, they did a lot of effort to solve a problem I had.

professional company and fast shipping to holland