SCAM
SCAM
Ordered on the 18th of April
Order never came, website is now down. Definitely a scam, $180 down the drain
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SCAM
Ordered on the 18th of April
Order never came, website is now down. Definitely a scam, $180 down the drain
As soon as payment was made the site was shut down, absolute scam
🚨 SCAM ALERT 🚨
made my first purchase on their website on the 24/04/2026 and I went back on the website to check status of the order and the website has vanished.
First time I have ordered from Lotus Labs. Always a little apprehensive with the first order. Awesome experience, communication on point and delivery arrived in two days no problems. Will definitely be ordering again 👍
Have bought from lotus several times now with no issue. They threw in a few freebies on my last order. 100% recommend
Couldn’t have had a better experience, was unsure and hesitant to order. Decided to email them and replies were quick. Delivery was also matched, had my order next day lol. Thanks again LotusLabs.

Reply from Lotuslabs
Scammers , will take your money the. Won't reply to you .Stay clear of these guys not good people.After 2 weeks of emails they ghosted me with still no reply or any rectification options , my bank has stated the money has gone into there account .

Reply from Lotuslabs
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