I bought 2 puzzles of classical arts from this. They have a very large selection and I was happy to find what I have been looking for, a Van Gogh’s and a Severin Roesen’s. Both 1000 piece puzzle by... See more
Company replied
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See what reviewers are saying
Absolutely excellence! Super fast delivery and quick and helpful customer service. My board game was missing a piece, (not Lotana fault!) and they contacted the publisher and requested the missing p... See more
Company replied
I had a great experience- availability on board games I was looking at, fast shipping, professional and customer-friendly packaging. Warm recommendation!
Company replied
2 days delivery perfect package and awesome price! Definitely will buy again from this store !
Company details
Information provided by various external sources
Spelmagazijn.be Speelgoedmagazijn.be Puzzelmagazijn.be Creatiefmagazijn.be Miniloco.be
Contact info
Ter Voort 20, 2260, Westerlo
- +32 14 84 84 64
- klantendienst@lotana.be
- lotana.be
5.0
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a great experience- availability…
I had a great experience- availability on board games I was looking at, fast shipping, professional and customer-friendly packaging.
Warm recommendation!
10 March 2026
Unprompted review
Reply from Lotana
Thank you very much for your review! We are pleased to read this.
Absolutely excellence
Absolutely excellence! Super fast delivery and quick and helpful customer service.
My board game was missing a piece, (not Lotana fault!) and they contacted the publisher and requested the missing piece to be delivered directly to me.
17 October 2025
Unprompted review
Reply from Lotana
Thank you for your review!
Top products and services. Highly recommendee…
I bought 2 puzzles of classical arts from this. They have a very large selection and I was happy to find what I have been looking for, a Van Gogh’s and a Severin Roesen’s. Both 1000 piece puzzle by Bluebird.
Top services and products, even with extra requested, everything is processed seamlessly and with wonderful efficiency and friendliness. Sturdy box, secure packing, perfect post service (1 day Belgium Netherlands). With a nice postcard included. Couldn’t be better. Highly recommended!
14 January 2025
Unprompted review
Reply from Lotana
Thank you for your review! We are pleased to read this.
2 days delivery perfect package and…
2 days delivery perfect package and awesome price! Definitely will buy again from this store !
31 July 2019
Unprompted review
Fast
Fast, complete and correct delivery of the ordered parts.
Great communication.
16 July 2019
Unprompted review
One of many orders
I have ordered many times from Lotana and it always works excellently.
7 May 2019
Unprompted review
Steeds in orde....top!!
10 October 2018
Unprompted review
Fast shipping/ good prices and find…
Fast shipping/ good prices and find rare games
31 July 2018
Unprompted review
Thank you very much for friendly…
Thank you very much for friendly support. :-)
4 July 2018
Unprompted review
Fast and perfect
I got full assistance since the website is not in English. My order was shipped very fast and everything's went on smoothly!
30 April 2018
Unprompted review
Smooth transaction
Fast fulfilment. Everything arrived well packaged. No issues.
29 April 2018
Unprompted review
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