I ordered a Nike max tracksuit for my son birthday, it took over a week to come. The first day my son wore it the A dropped off I contacted the company who told about five days to replay to my email... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
100% legit & authentic stuff from this website, when a item that I had ordered wasn’t in stock I was fully refunded and updated on when the stock would be available again. I’ve made 3 orders from this... See more
Great service, rapid delivery, had everything I needed. Very easy to communicate with, sourced the products I needed. Didn’t go silent after payment, instead checked up with me on the delivery st... See more
I recently had the pleasure of shopping with Lost in the source, and I must say their customer service is truly outstanding. From the moment I placed my order, the team went above and beyond to ensure... See more
Company details
Written by the company
Lost in the source is a one-stop shop for all your fashion needs. If you're looking for the latest sportswear or the most coveted footwear, we've got what you need to stand out from the crowd. Whether you're looking to refresh your old wardrobe with some new centerpieces or want to try out a new look, we've got what you need. We deliver straight to your door, so there's no need to worry about long lines at retail stores or searching high and low for that one item you can't find anywhere else.
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Their communication is the worse and they not trustworthy
I ordered a Nike max tracksuit for my son birthday, it took over a week to come. The first day my son wore it the A dropped off I contacted the company who told about five days to replay to my email. They advised me to sent the faulty item back and send them proof that I had posted the item which I did and they would replace the item upon proof of postage. I did everything they advised me to do yet it’s been over three weeks and I have contacted them to find out where my item is and they claiming that they have not received the item. I have sent them copy of the picture item been delivered to them and signed for but yet they are claiming they have not received the item. I have emailed them several times regarding my item being replaced by I have gotten no response from them. The worse company I ever bought from would by from them again or recommend them to anyone.
UNHAPPY customer
Genuine item - speedy delivery
Top guy, speedy delivery. Would recommend.
I had the pleasure of receiving…
I had the pleasure of receiving exceptional customer service from Elis at Lost in the source. Their dedication and commitment to helping me find a specific pair of trainers that were seemingly impossible to find elsewhere were truly impressive. Elis went above and beyond, utilizing their expertise and resourcefulness to track down the elusive shoes, providing an outstanding shopping experience that surpassed all expectations. Highly commendable!
Brilliant service from start to finish
Brilliant service from start to finish, wide selection of products on the site and easy to use and checkout. Also, really quick on delivery, would 100% recommend!
Great service
The service provided was exceptional, with prompt delivery and everything I required readily available. Communication was effortless, and they went the extra mile to ensure they sourced the products I needed. Instead of going silent after payment, they regularly updated me on the delivery status. I will definitely be making future purchases with them.
Always a pleasure
I've bought from LITS a fair few times.
Always had an easy experience with purchasing.
Can't thank Elis enough for the quick delivery times aswell.
100% legit & authentic stuff from this…
100% legit & authentic stuff from this website, when a item that I had ordered wasn’t in stock I was fully refunded and updated on when the stock would be available again. I’ve made 3 orders from this website and I’ve received every item in 3-5 days. Excellent communication & very helpful customer service. Would 100% order from here again without a shadow of a doubt.
Excellent service
Excellent service, couldn’t be more helpful, everything sourced and delivered quickly. Have ordered from them multiple times.
100% Recommend
The product selection is impressive, and the staff provided excellent guidance in selecting the perfect trainers for my needs. The customer service deserves a perfect score of 10/10, and the delivery was swift. I highly recommend their services.
A Stellar Shopping Experience with Top-Notch Customer Service!
Lost in the source exceeded my expectations with their incredible range of stock and lightning-fast delivery. What truly set them apart was their exceptional customer service, product knowledge, and unwavering professionalism. The team's expertise and willingness to go the extra mile made my shopping experience a breeze. I am beyond impressed and wholeheartedly recommend Lost in the source to anyone seeking a top-notch fashion destination with outstanding customer support. You won't be disappointed!
Exceptional Customer Service and Fashion Selection!
I recently had the pleasure of shopping with Lost in the source, and I must say their customer service is truly outstanding. From the moment I placed my order, the team went above and beyond to ensure a seamless experience. Not only did they have an extensive range of trendy sportswear and footwear, but their prompt delivery right to my doorstep surpassed all expectations. With their excellent customer service and diverse fashion offerings, Lost in the source has become my go-to destination for all my fashion needs. Highly recommended!
A Stellar Shopping Experience with Top-Notch Customer Service!
Review: I was thoroughly impressed with Lost in the source. The quick turnaround and high-quality products exceeded my expectations, and I must commend Elis for their exceptional customer service. Their assistance and attention to detail made my shopping experience truly enjoyable. I highly recommend Lost in the source and will be returning!
Fantastic service as always
Great range of products
Great range of products, good advice and help to choose the right trainers for me. 10/10 customer service. Fast delivery. Highly recommend.
Great service
My brother searched high and low for his trainers, not only did lost in the source have them but at a really competitive price too. Will definitely purchase again.
Product as described and quick replies…
Product as described and quick replies from seller, 10/10 service.
Fast delivery and had a great variety…
Fast delivery and had a great variety of stock options. Great customer service too, being able to get my order to me so quickly without any issues.
Ordered 3 Nike sets and they came…
Ordered 3 Nike sets and they came without delay. All of the sets fit perfectly. Will 100% use again.
second order complete
second order complete. Received everything i purchased. Great quality and customer service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








