LOST GEN CLUB Reviews 

Reply from LOST GEN CLUB

Jul 9, 2026

Hi Aron,

Thank you for taking the time to share your feedback. We’re truly sorry to hear that you were disappointed with your experience.

We understand how frustrating it is when a product doesn’t meet your expectations, particularly regarding the size and overall quality.

We’d like to clarify that our product photos and descriptions are intended to accurately represent each item, and the dimensions of our bracelets are clearly listed on the product pages. Many of our designs also include extension chains to provide additional adjustability where applicable.

We also offer returns, exchanges, and a 60-day warranty for eligible manufacturing defects, all of which are outlined on our website.

Unfortunately, we haven’t been able to locate an order or previous correspondence under the name shown on this review. Please send us a direct message with your order number or the email address used at checkout so we can review your case and see what we can do to help.

We genuinely appreciate your feedback and would welcome the opportunity to resolve this with you.

Kind regards,
Lost Gen Club Customer Support.

Reply from LOST GEN CLUB

Jul 9, 2026

Hi Pat,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations.

We understand how disappointing it can be when an order takes longer than expected to arrive and the product isn't the size or quality you were hoping for.

We’d like to mention that the dimensions of each item, along with detailed product descriptions and photos, are clearly provided on our website to help customers make an informed choice before purchasing. We also offer returns, exchanges, and a 60-day warranty for eligible manufacturing defects, as outlined in our policies.

Unfortunately, we haven’t been able to locate an order or any previous communication under the name shown on this review. Please send us a direct message with your order number or the email address used at checkout so we can look into your case and see how we can help.

We appreciate your feedback and hope to have the opportunity to assist you.

Kind regards,
Lost Gen Club Customer Support.

Reply from LOST GEN CLUB

Jul 7, 2026

Hi Romain,

Thank you for taking the time to share your feedback. We're sorry to hear that the return process left you feeling disappointed.

We completely understand your frustration, especially when the international return shipping cost is higher than the value of the item. While our return policy, including the customer's responsibility for return shipping costs and the return address, is clearly outlined on our website, we appreciate that this may not be the experience you were hoping for.

We also offer a 60-day warranty for manufacturing defects, and we're always happy to review any quality-related concerns to see how we can help.

At the moment, we haven't been able to locate an order or previous correspondence under the name shown on this review. If you could send us a direct message with your order number or the email address used for your purchase, we'd be happy to look into your case and explore any possible options or resolutions with you.

We appreciate your feedback, as it helps us continue improving the experience for all of our customers.

Kind regards,
Lost Gen Club Customer Support.