The simplicity of payments mainly. Nothing about the system is complicated. From taking initial payment to having those same funds payed into my chosen account at my time or chosen threshold for payou... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Lopay has been so easy and user friendly to use for both myself and my clients. Love that if I have forgotten my card machine, I have a facility to take payment by mobile phone or by sending a payme... See more
Company replied
Lopay is very simple to setup and use. It makes life easier on my clients rather than having to source cash before arriving. The charges are very low compared to some other companies. Downloading re... See more
Company replied
I was recommended this instead of using Sumup. It hasn't disappointed, as easy to use ( even for a dinosaur 🦕 like me), payment in bank the following morning. Lots of extras that I can use as & when... See more
Company replied
Company details
- Payment Service
- Business to Business Service
- Card Processing Service
- Cashback Provider
- Eftpos Equipment Supplier
About Lopay
Written by the company
%20(300%20x%20300%20px).jpg?raw=true)
Boost your business with Lopay
From taxi drivers to barbers, pet groomers and everything in between, Lopay enables small businesses take payments at half the rate of Zettle and SumUp and reduce their rates even further with free payment processing rewards.
GO to Lopay.comTake payments your way
For payments on the go, use our handy card reader or just your smartphone, no hardware required! For static businesses, our stylish Business Terminal is ideal for countertops. For deposits, use a Payment Link to reduce missed appointments - or add them to your Xero invoices.
Payment MethodsInstant payouts and free processing rewards!
Your earnings are available instantly, 24/7. With the Lopay Expense & Rewards Card, you can also manage your expenses and lower your fees further with 50% of all spend back in fee-free processing!
Learn MoreRapid onboarding
Simply download the Lopay app to be up and running in minutes. If you need a card reader or standalone terminal, simply order via the app to get yours in 2 business days. Any questions? Get in touch - we're here to help.
Contact UsContact info
United Kingdom
- 02045714796
- support@lopay.com
- lopay.com
4.7
Excellent
2K reviews
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Lopay
Convenient and in control - just how it should be! Glad Lopay is making life that little bit easier. We appreciate you leaving a review! 😊
This is the best POS which I ever used
This is the best POS which I ever used. Is very easy, very fast and the app of LOPAY is very simple and reliable. I never had any issues with the payments, always very prompt with the payments. And they are the cheapest on the market. I truly recommend them to everyone. All my friends are using them and they are also very happy. Thank you LOPAY, you doing a great job 👍
21 April 2026
Unprompted review
Reply from Lopay
Vasile, this has made our day - thank you! Knowing you've recommended us to your friends and that they're happy too means the world to us. We'll keep working hard to deserve it! 😊
Top Payment Platform
Lopay has a very intuitive app and is very reliable. Rates are low and the option is there to choose how quickly you get paid.
21 April 2026
Unprompted review
Reply from Lopay
Intuitive, reliable, low rates and flexible payouts - sounds like Lopay is ticking all the right boxes, Steven! That's exactly the experience we want every customer to have. We really appreciate the review! 😊
Easy to use, and low rates
As a self employed sole trader it's a very easy system to use and love to low rates. The only one slight negative when the card machine needs updating it can takes up to 15 minutes, which can be annoying - but not a big deal.
21 April 2026
Unprompted review
Reply from Lopay
So glad Lopay is working well for you, Frances! We hear you on the update times - we know every minute counts when you're self-employed. We're always looking at ways to improve this. We appreciate the honest feedback! 😊
Easy to use as long as you have phone…
Easy to use as long as you have phone signal. Good value.
21 April 2026
Unprompted review
Reply from Lopay
Really glad you're finding Lopay good value, Steve! A solid signal and you're good to go. We appreciate you leaving a review! 😊
Simple to use and manage payments
Good, intuitive app and straightforward operating
21 April 2026
Unprompted review
Reply from Lopay
Thank you, Fiona! Intuitive and straightforward is exactly what we aimed for when building the app. Really glad it's hitting the mark. We appreciate the kind words! 😊
Reply from Lopay
Thank you, Hayley - taking payments straight from your phone, nice and easily, is exactly what we're all about! Really glad you're happy. We appreciate the kind words! 😊
The transactions are smooth and easy
The transactions are smooth and easy
21 April 2026
Unprompted review
Reply from Lopay
Thank you, Battal - smooth and easy transactions is exactly what we're here for! Really glad it's been a great experience. We appreciate the kind words! 😊
Great user experience.
21 April 2026
Unprompted review
Reply from Lopay
Thank you, Melanie - a great user experience is what we always strive for! Really glad it's landing that way. We appreciate you taking the time to leave a review! 😊
Lopay is good and fast for my taxi…
Lopay is good and fast for my taxi business, the fee's are minimal and I'm very happy with your service,
Thank you
21 April 2026
Unprompted review
Reply from Lopay
Thank you, Robert - fast and low-cost payments are so important in the taxi business, so we're really glad Lopay is hitting the mark! We appreciate you taking the time to leave a review. 😊
Such ease in using the app customers…simplicity
Such ease in using the app customers like the easiness of the whole paying experience
21 April 2026
Unprompted review
Reply from Lopay
Thank you - a smooth experience for both you and your customers is exactly what we aim for! Really glad it's making a great impression all round. We appreciate the kind words! 😊
For a small business the rate and cost…
For a small business the rate and cost of the card devices were the best value I could find
21 April 2026
Unprompted review
Reply from Lopay
Thank you, Nigel - great rates and affordable hardware for small businesses is something we really care about! Really glad Lopay came out on top. We appreciate the kind words! 😊
Reliable and fast
21 April 2026
Unprompted review
Reply from Lopay
Thank you, Barrie - reliable and fast is exactly what every business needs! Really glad we're delivering that for you. We appreciate the review! 😊
Easy to use and variable payout times
Easy to use and variable payout times
21 April 2026
Unprompted review
Reply from Lopay
Thank you - easy to use with flexible payout options is a combination we're really proud of! Really glad it's working well for you. We appreciate the kind words! 😊
The simplicity of payments mainly
The simplicity of payments mainly. Nothing about the system is complicated. From taking initial payment to having those same funds payed into my chosen account at my time or chosen threshold for payout. Aline that with the fact all my transaction information is at my fingertips to enable me access for tax or just plain historical reference. I have had it for a few years now and everything has ran smoothly.
21 April 2026
Unprompted review
Reply from Lopay
Thank you, Barry - what a brilliant review! Simple payments, flexible payouts and easy access to your transaction history is exactly what we set out to build. So glad it's been smooth sailing for a few years now! 😊
Best payment system ever
21 April 2026
Unprompted review
Reply from Lopay
High praise indeed - thank you so much! We work hard to be the best, so this really means a lot. We appreciate you taking the time to leave a review! 😊
Free card payments reduced costs
Free card payments reduced costs for a small business
21 April 2026
Unprompted review
Reply from Lopay
Thank you, Jamie - helping small businesses keep more of their money is something we really care about! We're glad Lopay is making a difference for you. We appreciate the review! 😊
Very low transaction rates
Very low transaction rates. Excellent customer service. Saves you a lot of money per transactions. Highly recommended.
19 April 2026
Unprompted review
Reply from Lopay
Thank you, Mannu - low rates that save you real money and great customer service is what we're all about! We really appreciate you recommending us. 😊
Reply from Lopay
Thank you, Harris - quick and responsive is exactly what we aim for! Really glad it's been a smooth experience. We appreciate you taking the time to leave a review! 😊
Great so far
Great so far, and awaiting new product details from dev team for further integration.
20 April 2026
Unprompted review
Reply from Lopay
Thank you, Mat! Really pleased to hear that things have been great so far. As soon as we have any updates regarding the integration, we will be in touch. If you need anything in the meantime, please just let us know!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.