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loopreturns.com Reviews 3

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TrustScore 3 out of 5

2.8

Software Company
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Company details

  1. Software Company
  2. e-Commerce Solution Provider

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2.8

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

STAY AWAY FROM THIS COMPANY.

STAY AWAY FROM THIS COMPANY.

We have been using loop for about 2 years, this company has offered us zero value, and when we wanted to switch to another company the "auto renewed" our policy very quietly. They send you 1 email and if you don't respond they will lock you in. They just care about their bottom line and not actually helping you make money.

We switched to another company and it has been the most fantastic experience. They actually care about making you money not just upselling.

6 October 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

An incredibly misleading sales process that over promises, under delivers, and goes back on what they say. Published documents were changed due to being misleading (which they agreed were the case). We're moving to a more reputable company.

5 August 2021
Unprompted review
Rated 1 out of 5 stars

Did not meet expectations

Did not meet expectations. There seems to be significant issues with exchange process that causes refunds to be issued for products that have not been returned. By the time we caught this problem, we had issued over $15K of refunds we could not recover. Technical support was unavailable so we turned off the app before further problems arose.

2 March 2021
Unprompted review

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