LookalikeyReviews 

1,499
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,096 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, including cards and posters, noting their stunning design and finish. Many highlight the ease of customization and the brilliant results, often becoming treasured keepsakes. The service is frequently described as excellent, with fast and efficient delivery being a common positive point. However, some people mentioned issues with delivery times, with orders not arriving by the expected date or being significantly delayed. A few other people also felt that customer service was unresponsive to their inquiries about missing orders. Additionally, there were occasional reports of damaged items upon arrival or minor discrepancies in the product design.

What people talk about most

Product

People report positive experiences with product, often highlighting the amazing quality and design of the... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the excellent and amazing quality of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Order

Consumers generally express satisfaction with their orders, frequently praising the good quality of the cards... See more

Service

Customers had positive experiences with service, often highlighting its speed, efficiency, and overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have way too much fun on this card website! Uploading face photos was super easy, and seeing everyone’s faces turn into hilarious cards have us laughing nonstop. The customisation options were creat... See more

Rated 5 out of 5 stars

Not only are these cards truly exceptional but so too is the level of customer service from this company. Thanks so much Tom for resolving my issue and ensuring my friend received her perfect 70th bir... See more

Rated 5 out of 5 stars

Absolutely brilliant thank you every card sent 10 plus I think so far every one has been received with love and a laugh .Have two more already ready for July and August looking for other events to ma... See more

Rated 5 out of 5 stars

Ordered a personalized Father's Day card and had some issues with the mail service itself (USPS). Tom in customer service was prompt to write back and help me. Much appreciated and would buy from agai... See more


4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,499)

1,030 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The card didn't arrive for my Grandsons…

The card didn't arrive for my Grandsons 15th birthday. It was supposed to arrive between the 27th and 29th May but arrived on the 30th. Not brilliant

24 May 2026
Lookalikey logo

Reply from Lookalikey

Hi Julie,

I'm sorry your card missed the date. I can see your order was posted on the 24th May via Royal Mail First Class, so it should have arrived in time. The estimates we provide unfortunately come down to Royal Mail and occasionally things can take longer than expected. Please get in touch via email and we can organise a refund for the card that didn't make it.

Many thanks,
Tom

Rated 5 out of 5 stars

Lookalike is brilliant

Lookalike is brilliant! Must of had 40 cards up to now and I'm actually starting on 2027 and Christmas. My family and friends love them so much.
Great price and quality.excellent customer service. Can't recommend more than I do.ty.xx

24 May 2026
Rated 3 out of 5 stars

Picture 9/10 delivery could be faster…

Picture 9/10 delivery could be faster text should have more design flexibility

24 May 2026
Lookalikey logo

Reply from Lookalikey

Hi, I'm really glad you were pleased with your card and digital image. We are a small family business and use a professional printers to print and dispatch our cards which they do very efficiently. All orders placed before midday Mon-Fri are printed and shipped on the same day. Orders placed after midday Mon-Fri are shipped on the next working day. All of our cards are sent with Royal Mail First Class and due to this no longer being a next day guaranteed service we always give a 1-3 day delivery estimate. Unfortunately items are also sometimes delayed or even lost in transit with Royal Mail.

We do now offer Royal Mail Tracked 24 at checkout for cards that need faster delivery as well.

Rated 5 out of 5 stars

Fantastic quality cards

Fantastic quality cards, great deals, quick delivery, amazing customer service! What more could you want!

Wonderful product that’s given my family and friends so much joy, Thank you!

24 May 2026
Rated 5 out of 5 stars

Excellent cards fantastic quality as…

Excellent cards fantastic quality as always

24 May 2026
Lookalikey logo

Reply from Lookalikey

Hi Trevor,

Thanks for the lovely feedback. Although I'm not sure if you also meant to also give us a 1 star? Please let us know if you need any assistance.

Many thanks,
Tom

Rated 1 out of 5 stars

Did not arrive on time for birthday…

Did not arrive on time for birthday even though ordered 8 days before

24 May 2026
Lookalikey logo

Reply from Lookalikey

Hi Sarah

I'm really sorry your card didn't arrive in time. I can see your order was shipped on Monday 25th May, so should have arrived by now. Please send us an email at support@lookalikey.com and we can look into it for you. We always try to rectify any missing order as quickly as we can.

Many thanks,
Tom

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