LONGHO | Design Concept Store  Reviews 1,396

TrustScore 4.5 out of 5

4.7

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Company details

  1. Decoration and Interior Design Store
  2. Bar Restaurant Furniture Store
  3. Furniture Accessories Supplier
  4. Garden Furniture Shop
  5. Shopfitter

Written by the company

Ricerca costante della bellezza, passione per i dettagli, qualità e professionalità. Longho nasce dall’esperienza e dalla passione dell’architetto Michele Longo. Appassionato cultore del bello e nome storico nel settore dell’arredamento in città, l’architetto Longo è sempre alla ricerca delle migliori novità e delle soluzioni più innovative nel panorama internazionale. Il suo obiettivo è infatti proporre ai clienti, con il prezioso contributo dei figli Orazio e Donata, il meglio del design contemporaneo. Due showroom nel cuore di Palermo: in via Libertà 42, nei magnifici interni di Palazzo Pintacuda, ed in via Simone Corleo 6c, in uno spazio contemporaneo. Il sito e-commerce www.longho.it con un'ampissima scelta di prodotti di design per tutte le esigenze. Brand di prestigio nazionali e internazionali come B&B Italia, Molteni &C, Edra, Lago, Zanotta, Vitra, Driade, Knoll, Flos, Artemide, Foscarini, Fontana Arte, Minotti; Lalique, Rosenthal, Venini, Alessi e molto altro.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Reply to my emails!

17 January 2026
LONGHO | Design Concept Store  logo

Reply from LONGHO | Design Concept Store

Dear Customer,

We’re very sorry if our replies have not been as prompt as you expected. We understand how frustrating it can be to wait for a response, and we truly apologize for the inconvenience.

Please be assured that we are doing our best to address all requests as quickly as possible and to resolve your situation.

Thank you for your patience — we remain at your disposal to assist you further.

Rated 5 out of 5 stars

An excellent company

An excellent company. Many thanks. I highly recommend them to everyone. They handle the transaction from start to finish, right up to the client receiving the goods. Special thanks to Mr. Carmelo for his care and excellent work.

3 October 2025
Unprompted review
LONGHO | Design Concept Store  logo

Reply from LONGHO | Design Concept Store

Dear Feliks,
thank you so much for your kind words and detailed feedback! We're truly happy to hear that your experience with us was smooth from start to finish.
Our goal is always to make every step — from purchase to delivery — as easy and transparent as possible, and we’re delighted that you felt well taken care of throughout the process.
A special thanks from Carmelo too, who’s thrilled to know his assistance made a difference. We sincerely hope to have you back soon for your next design project!

Rated 5 out of 5 stars

Super professionali e disponibili

Super professionali, gentili e disponibili

31 August 2024
Unprompted review
LONGHO | Design Concept Store  logo

Reply from LONGHO | Design Concept Store

Ciao Giulio, grazie mille per la recensione! Noi ce la mettiamo tutta :)

Rated 1 out of 5 stars

Scam! they never refund you

I cancelled the order due to delay of delivery. They never answered by emails. Keep telling me on the the phone that they will refund me. It’s been almost a months. Opened a case with PayPal!

Tempo di consegna troppo lunga, per questo ordine cancellato e chiesto rimborso. No. Rispondono mai alle mail. Al telefono promettono il rimborso. Aspetto quasi un mese. Ho aperto causa con paypal.
Assolutamente sconsigliato comprare lì!

10 August 2024
Unprompted review
Rated 5 out of 5 stars

Gentili

Gentili, efficienti e prodotti fantastici

22 March 2024
LONGHO | Design Concept Store  logo

Reply from LONGHO | Design Concept Store

Cara Federica, grazie mille per l'apprezzamento e per la fiducia accordataci. Torna a navigare nel nostro shop, ti aspettiamo!

Rated 1 out of 5 stars

Canceled order and they are keeping my money

The website had a glitch when I tried to place my order, actually giving me a free item. Customer service contacted me to resolve the error. I told them to cancel the order and I would place another one. They confirmed that they would cancel it. However, it has now been a couple of weeks, and I still haven't received my money back. Additionally, no one is responding to any of my emails on their end for any update. It's a shame because I would have ordered more from this site, but now it seems like I need to call my credit card company.

3 November 2023
Unprompted review
Rated 1 out of 5 stars

SCAM SITE

Have not received my order after waiting almost two months - they are not responding to my emails and have taken my money. SCAM - AVOID

8 June 2023
Unprompted review
Rated 5 out of 5 stars

Ptolomeo shelf

Quick response and delivery, great quality product

10 December 2022
LONGHO | Design Concept Store  logo

Reply from LONGHO | Design Concept Store

Thank you very much Mia! delighted that you enjoyed our service and products!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! When I ordered I saw that the item was on back-order and would arrive after about a month. The order was a gift and was time sensitive so I contacted Longho several times to check on the status and they were very responsive. After checking on my order they called me by phone to update me. They were not at all annoyed by my concern and were happy to check on things and help. My order arrived within the time frame promised.

22 November 2022
LONGHO | Design Concept Store  logo

Reply from LONGHO | Design Concept Store

Dear Courtney, thanks for your review! We are very pleased to have fulfilled Your expectations.

Rated 5 out of 5 stars

Disponibilità

Top
Gente professionale e disponibile

16 November 2022
LONGHO | Design Concept Store  logo

Reply from LONGHO | Design Concept Store

Onorati dal tuo giudizio Federica! grazie per la fiducia e la bella recensione!

Rated 5 out of 5 stars

I love my new tables!!

I couldn't be happier with my two new coffee tables from Patricia Urquiola and it was such a pleasure to work with Dario. I bought the pieces separately - first the large one, thinking it was enough for the space - and although I loved it immediately, I was concerned it was smaller than the space needed. Dario was very helpful in talking through various options and we then decided that adding the smaller table of the same design was the right way to go. They look fantastic and I will definitely be shopping from Longho again in the future!

14 November 2021
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