Very easy to order good online service, delivery was fantastic and quality was great . Only one thing I must say there was no happy birthday on the cake
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I ordered 12 mini cupcakes to raise money for a breast cancer charity for a work event. They were exactly as I ordered, really delicious and enjoyed by all. Speedy delivery and lovely staff in Ealing... See more
I ordered a fresh berry cake from Lola’s Cake for my daughter’s 40th birthday, and it was absolutely FANTASTIC! 🍰 It looked beautiful and tasted even better — everyone loved it. Even my son, who... See more
Everything! Ordering was easy, pickup straightforward which worked well as I was ordering from home in Scotland and collecting on my arrival in London. The cake was DELICIOUS! I ate my whole piece a... See more
Company details
About Lola's - Ealing Broadway
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Contact info
Unit 51, Broadway, W5 5JY, London, United Kingdom
- 01908538798
4.5
Excellent
562 reviews
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Lola’s cake are delicious and…
Lola’s cake are delicious and mouthwatering
Wouldn't go anywhere else for cakes
They cater for every occasion
9 November 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Lemon was too strong 🤢
Thanks for Lola Cupcake but I wasn't expected the cake to be so strong in lemon. It was a birthday cake and it was also too much for my kids. IfI knew, I should have picked a different one 🤷
5 November 2025
Reply from Lola's - Ealing Broadway
Hello Rabah,
Thank you for taking your time to share your feedback regarding the free cake received in store as part of our Love Club birthday offer that is running through the end of this year.
We are sorry to hear that the lemon cake you received in store had a strong taste of lemon that you did not enjoy.
We will be sure to pass this feedback on to our bakery and product development teams for further review.
If you would like to discuss this further with our team, please get in touch with us directly at hello@lolascupcakes.com.
Kind regards,
gluten free cake asap and heavenly delicious
Ordered last minute gluten free small (8 people) cake for 10th birthday ...and had it withing 36h ready for collection in my local store in Ealing Brodway. I belive it was chocolate Heaven...and yes....it was heavenly delicious cake!!!
Thank you LOLA's cake team and team in shop. It made lovely memories to all of us but manly the 10years old young lady🥰
1 November 2025
Lovely beautiful cake made my daughter…
Lovely beautiful cake made my daughter special day happy
All My guest they love it
I definitely will order from lolas cake again
27 October 2025
Daughters birthday
Quick & easy pick up fantastic looking & tasting cake I'd definitely use lolas cupcakes again for the next party
24 October 2025
Love the customer services and cupcakes…
Love the customer services and cupcakes are not dry
26 October 2025
The perfect Victoria
A simple cake but perfect in every single way. Fresh, yummy and unforgettable.
25 October 2025
Perfect cake and pleasant staff
15 October 2025
Excellent Service
Easy to order.
Speed was essential and Lola's CupCakes were equal to the task.
We placed the order on Friday afternoon.
And it was ready for collection on Sunday morning.
Excellent service
19 October 2025
Customer assistant was extremely…
Customer assistant was extremely helpful
Really appreciated the diwali themed cupcakes.
18 October 2025
Amazing can’t fault the cakes
Lola’s cakes and cupcakes are incredible and cannot fault always our go to.
14 October 2025
Quick lead time and reliable…
Quick lead time and reliable collection. Also the cake itself looked and tasted great
12 October 2025
Don’t store it too long or it will have a carton taste
We ordered your Oreo Cake for my son’s birthday. It was very nice presented, in a very sturdy box so it was protected.
We ordered it one day before the party.
Children loved the Oreos on top but it was too sweet for adults and it had a slight taste of the carton base… So maybe it would be a good idea to protect the base with plastic or waxed paper in case the cake has to be stored. Apart from that we were satisfied with it and will order again for sure.
10 October 2025
The cake we always order is my two…
The cake we always order is my two daughters and my favourite cake. We don’t order from another company or tried any other cake as we feel we have found our favourite. The service is also excellent either in the phone or at the Ealing Branch. Top service. Happy customer
27 September 2025
Always yummy
Have been ordering birthday cakes from Lola's since they opened a branch in Ealing. The cakes are delicious and fresh! It's loved by all.
27 September 2025
The icing is divine but it can be hit…
The icing is divine but it can be hit and miss! One day last week I got it and was proper butter cream, this occasion wasn't so good! But I love the cakes, in particular the hazelnut chocolate cupcake is the best.
1 October 2025
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