As other reviews have stated it really is an excellent service . Next day delivery of return envelope then posted off which arrive at 7:00am next morning. Offer given within a few hours and money in m... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I “shopped” around and went for Lois Bullion as I liked their full transparency on pricing & their calculator. I received substantially more from Lois than I had been offered by others. Offer and paym... See more
Company replied
Requested an envelope on Tuesday Aug 4th received it the following day 5th Aug . Placed my jewellery in and returned it the same day. Received an excellent offer today Thursday 6th at 12.33pm which I... See more
Company replied
I ordered a prepaid envelope from Lois Bullion. When it arrived, I placed my gold necklaces and unworn rings inside. I went to the Post Office to drop the package off about noon, and by noon the next... See more
Company replied
Company details
- Gold and Silver Trading Company
- Coin Dealer
- Gold Dealer
- Investment Service
- Jewelry Buyer
- Scrap Metal Dealer
About Lois Bullion
Written by the company
Contact info
41 Frederick Street, Jewellery Quarter, B1 3HN, Birmingham, United Kingdom
- 0121 212 1715
- sales@lois-bullion.com
- lois-bullion.com
4.9
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Paid same day and best price .
7 August 2026
Reply from Lois Bullion
Dear Michael,
Thank you for your five-star review. We are thrilled to hear you were happy with the price you received for your items.
We hope to hear from you again.
Reply from Lois Bullion
Dear Stephen,
Thank you for your five-star review. We are delighted to hear about the good, easy, and prompt service you received.
We hope to hear from you again.
We have been served by Harry today and…
We have been served by Harry today and I can only say that was an excellent service!! He did check lots of jewellery for us very polite and quick service. Thank you ☆☆☆☆☆
8 August 2026
Unprompted review
Reply from Lois Bullion
Dear Mihaela,
Thank you for your five-star review. We are pleased to hear that Harry provided you with an excellent, polite, and prompt level of service during your visit to the store.
We hope to hear from you again.
A superb quick and efficient service…
A superb quick and efficient service and great price offered for scrap gold that was sitting in a drawer !
6 August 2026
Reply from Lois Bullion
Dear Jonathan,
Thank you for your five-star review. We are thrilled to hear about the efficient, superb, and prompt service you received.
We hope to hear from you again.
Brilliant service,offered the best…
Brilliant service,offered the best price which I gladly accepted secure bag arrived posted back accepted the offer the next day paid two hours later.as I said earlier totally brilliant service
6 August 2026
Reply from Lois Bullion
Dear John,
Thank you for your five-star review. We are delighted to hear about the brilliant and prompt service you received.
We hope to hear from you again.
I always get great service from this…
I always get great service from this company, if you want service they are the best you will get. Their gold buying prices are one of the best, their silver buying prices are close to the top. Always got paid on the same day at the spot rate of the day , which can go up or down depending on the market fluctuations. Any company that promises to lock in a rate , will be offering a low price.
6 August 2026
Reply from Lois Bullion
Dear Malcolm,
Thank you for your five-star review. We are pleased to hear you are happy with the prices we offer for your items and with the great service you receive when dealing with our services.
We hope to hear from you again.
Really good, fast service
Really good, fast service. It was very easy to send my rings to them in the pre-paid envelope which they sent to me. The next day I was very pleased to accept the offer for my rings, and the money was in my account within a couple of hours.
6 August 2026
Reply from Lois Bullion
Dear Val,
Thank you for your five-star review. We are thrilled to hear about the good and prompt service you received.
We hope to hear from you again.
Very fast delivery of valuation paid…
Very fast delivery of valuation paid into bank in less than 2hrs and quoted sum was excellent. Very pleaded with the outcome.
6 August 2026
Reply from Lois Bullion
Dear Julie,
Thank you for your five-star review. We are delighted to hear about the excellent and prompt service you received.
We hope to hear from you again.
Lois Bullion the Best out there
Everything was so easy from sending next day prepaid envelope to receiving top value payment. 5 stars.
6 August 2026
Reply from Lois Bullion
Dear David,
Thank you for your five-star review. We are delighted to hear about the five-star service and prompt response you received.
We hope to hear from you again.
Reply from Lois Bullion
Dear Brian,
Thank you for your five-star review. We are pleased to hear about the good experience you had using our services.
We hope to hear from you again.
5 star service
As other reviews have stated it really is an excellent service . Next day delivery of return envelope then posted off which arrive at 7:00am next morning. Offer given within a few hours and money in my bank in two hours . Price after postage deducted (£9) was £1070 which was better than the best price of £850 at local jewellery shops . Can’t really beat that .
6 August 2026
Reply from Lois Bullion
Dear Nathan,
Thank you for your five-star review. We are thrilled to hear about the excellent and prompt service you received.
We hope to hear from you again.
Very quick response and happy with the…
Very quick response and happy with the offer would definitely use again
24 July 2026
Reply from Lois Bullion
Dear Lesley,
Thank you for your five-star review. We are delighted to hear you were happy with the amount you received for your items and the prompt fashion you received your quote.
We hope to hear from you again.
Met with Harry
Met with Harry, very helpful and efficient, not rushed. Good price. Thank you.
7 August 2026
Unprompted review
Reply from Lois Bullion
Dear Emms,
Thank you for your five-star review. We are pleased to hear that Harry provided you with a helpful and efficient level of service during your visit to the store.
We hope to hear from you again.
Reply from Lois Bullion
Dear Belnich,
Thank you for your five-star review. We are thrilled to hear about the brilliant and super-efficient service you received.
We hope to hear from you again.
Jodie made this experience very smooth
Jodie made this experience very smooth. She wasn’t pushy at all. Told me the price of my gold and left it to me. Offered me a complimentary drink also.
7 August 2026
Unprompted review
Reply from Lois Bullion
Dear Athar,
Thank you for your five-star review. We are delighted to hear that Jodie provided you with a smooth and professional level of customer service on your visit to the store.
We hope to hear from you again.
Very honest very easy and very very…
Very honest very easy and very very fast payment cant recommend them enough
6 August 2026
Reply from Lois Bullion
Dear Ian,
Thank you for your five-star review. We are pleased to hear about the honest, easy, and prompt service you received, and we greatly appreciate the recommendation.
We hope to hear from you again.
Reply from Lois Bullion
Dear Lola,
Thank you for your five-star review. We are pleased to hear about the easy, no-hassle, and prompt service you received.
We hope to hear from you again.
I “shopped” around and went for Lois…
I “shopped” around and went for Lois Bullion as I liked their full transparency on pricing & their calculator. I received substantially more from Lois than I had been offered by others. Offer and payment was within 24 hours of my sending the items. Excellent experience and highly recommend them
5 August 2026
Reply from Lois Bullion
Dear Kim,
Thank you for your five-star review. We are delighted to hear about the fully transparent and excellent service you received, and we greatly appreciate the recommendations.
We hope to hear from you again.
Great service fast delivery very nice…
Great service fast delivery very nice staff. Quick turnaround. Thank you
5 August 2026
Reply from Lois Bullion
Dear Xena,
Thank you for your five-star review. We are thrilled to hear about the great and prompt service you received.
We hope to hear from you again.
Very professional service and best…
Very professional service and best prices paid.
Within 24 hrs of posting my gold I had been made an offer and received payment.Can’t recommend them enough.
29 July 2026
Reply from Lois Bullion
Dear Kevin,
Thank you for your five-star review. We are pleased to hear about the professional and prompt service you received, and we greatly appreciate the recommendation.
We hope to hear from you again.
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