Logo Cosmic Reviews 163

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I didn't notice the problem until someone asked if my brand was new every time. The logo just didn't stick. After working with logo cosmic, people now recognize it without asking questions.

Rated 5 out of 5 stars

Solid work across the board. The logo concepts were strong from the first round, and they took feedback well without making things complicated. Would definitely come back.

Company replied

Rated 1 out of 5 stars

I would give zero stars if I could. Paid to have them develop a website for my business in March. After several rounds going back and forth editing their numerous errors, they stopped communication al... See more

Rated 5 out of 5 stars

Their digital marketing team helped me fix my ad strategy, and wow...sales actually jumped. They explained things in plain English, which I appreciated. Honestly wish I'd found them sooner.

Company replied

Company details

  1. Design Agency
  2. Marketing Agency
  3. SEO Service

Written by the company

Logo Cosmic is your comprehensive creative and digital agency, providing end-to-end solutions for brand authority and market growth. We establish your visual identity through expert Logo Design Solutions, professional Illustration Design, and cohesive Corporate Branding. Our development expertise covers Web Design Solutions, robust eCommerce Website Solutions, and custom Mobile Applications. To fuel your brand's narrative, we offer full Ghostwriting, Book Publishing, Script Writing, and targeted Web Copywriting. Finally, we ensure market penetration using strategic Digital Marketing, SEO, SMM, and engaging Video Animations. Partner with Logo Cosmic for a unified, powerful approach to your digital presence.


Contact info

4.2

Great

TrustScore 4 out of 5

163 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding logo and card by Dennis O'keefe

Dennis O'keefe did very good work and was very helpful in making all of this happen. He stayed in contact and updated regularly to keep things moving. I appreciate everything Dennis did and highly recommend him to help out with your needs.

18 April 2025
Unprompted review
Rated 1 out of 5 stars

Scams artists!! Fake names to sound relatable! Stay away if you’re smart and save your money!

Scams artists!!! They go by stupid fake white boy names like Alex Henderson, Mark Smith, Kevin Reed, Steve Smith etc etc all to make them sound more relatable and trustworthy! And then they disconnect each of their contact phone numbers to avoid you and get away with it! They have stolen so much money and not to mention non stop harassing and endless calls to get more money! DO NOT SPEND ONE CENT WITH THESE CON MEN!!! They come up with various names and stories and now they’ve disconnected their numerous phone numbers based out of LA and not responding to my emails! I’ve kept giving them more and more money and now my website isn’t even up! They f-ing took it down!!! Do not make the same mistake as many of us did!!! I want my money back now!

11 February 2025
Unprompted review
Rated 1 out of 5 stars

I WAS LIED TO FROM DAY ONE

I WAS LIED TO FROM DAY ONE! The only time they would help me or call me was when one of their salesmen was trying to get more money out of me. I have lost thousands of dollars by trusting this company and I don't want anyone else to be taken advantage of. STAY AWAY!

4 March 2024
Unprompted review
Rated 1 out of 5 stars

This was the worst experience I…

This was the worst experience I endured. I was charged $199 for service not rendered and Micheal Mclaughlin, Sr. Project Manager very unprofessional, arrogant and liar. 11/11/24- Micheal Mclaughlin, Sr. Project Manager-You will receive a 100% refund by 31st of this Month. Please acknowledge the receipt of this message so we can move forward.
Best regards.
11/12/24
Client
Yes, I acknowledge you will refund me 100% of my $199.00
Thank you,
He told me my monies would be returned to me on 11/30/2024. I advised him that I was going to courts involved on 12/04/2024. He responded, "We will let the court to judge" on 12/05/2024. Who does that to a customer? I would never refer anyone to this company. Now, he stole $199 from me.

11 November 2024
Unprompted review
Logo Cosmic logo

Reply from Logo Cosmic

We do apologize for the hassle. The representative has been given a negative memo for his misdemeanour and above all i can see that $199 has been refunded already.

Rated 5 out of 5 stars

My site was down and I was panicking

My site was down and I was panicking. I contacted Alex and he quickly figured out the problem and provided a solution. He implemented the changes and the site was back up very quickly. He was extremely knowledgeable and helpful.

Thank you Alex!!

3 December 2024
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Logo Cosmic…

I would highly recommend Logo Cosmic for your design needs for your company website and related marketing materials such as brochures and business cards. They assigned me a contact person, Alex, the first day I began working with them and he has never failed to address any questions or concerns I had quickly and professionally. When the topic was out of his department he would reach out to the appropriate staff, and I would soon receive a call from Dennis or Michael. This company gets to know their clients and works hard to provide excellent products and customer service.

18 November 2024
Unprompted review
Rated 5 out of 5 stars

Logo Cosmic

Logo Cosmic, worked in a professional and timely manner to fulfill my goals... They were every considerate and showed concern about what matters most to me and I would recommend them anyone. I am very pleased with their services.

12 November 2024
Unprompted review
Rated 5 out of 5 stars

One of The best experiences I’ve had in business

I have been in business for 25 years, I believe I have learned a little bit!
Logo Cosmic is the most professional experience I have had with any other company that’s connected online!!! I was speaking with a very kind agent In less that 5 minutes of my subscription and I knew right away that the company is legitimate, within 48 hours, my job was handled by upper level and skillful designers! The logo is a full expression of our creativity and perfect representation of our product!!!
These guys give more than a 100%!!!

5 November 2024
Unprompted review
Rated 1 out of 5 stars

Logo Cosmic won't stop

The company has called me multiple times about paying them for a Trademark. It's gotten to point of harassment. I've told them multiple times to remove me from the call list and email list. To this point, it hasn't happened. My next outreach will be to Can Spam and the DNC Registry.

31 October 2024
Unprompted review
Rated 1 out of 5 stars

Absolute nightmare

Absolute nightmare. Not only can you not understand a thing any of them say, once they have your money they are never going to go away. They have different phone people from all over the place call so you never know who it is, and they threated that your website is in danger of being deleted if you dont pay them for extra help. This has been going on for two years now. They never finished the website. YOU have to do that once you figure out HOW to use wordpress and other programs. Total scam. A monkey could do a better jobs and making a website!

24 October 2024
Unprompted review
Logo Cosmic logo

Reply from Logo Cosmic

Mark, I do regret the inconvenience, but once the website has been completed, we always give the complete credentials to clients; it was handed over to you on Dec 2023, but it seems you have removed some pages from the website this is why the website looks blank https://marksglasscompany.com/
You were informed to get the pages updated again by redoing it or you can assign the website developer for maintenance program through which we will be able handle all further changes and addition

Rated 1 out of 5 stars

Stay away from Logo Cosmo

Stay away from Logo Cosmo
This company charged me 500.00 to build a website and did not complete the website before they published the website without informing me.
I got three years of web-hosting along with the website. After about a year they kept calling me asking me for money to keep hosting the site. I told them that I did not owe money because my hosting was for three years. I recieved several of these call. I had to email them my reciept to prove that it was not time to renew my hosting. They don’t seem to have very good organization or maybe they purposfully tryed to scam me for more money.
Next, they (Alex) called me on the phone and told me that I needed to pay them 999.00 in order to Renew my TLS certification and upgrade to web 2.0. Below is the popup that appears when you visit my website. When I purchased the website, no one told me in advanced that something like this could possibly happen.
To comply with the new Federal IT laws, you need to undertake two key actions: renewing your TLS (Transport Layer Security) certification and upgrading to Web 2.0 standards.
They told me that if I didn’t pay the 500.00 they were going to have to shut my website down at the end of the day.When I told them Stephen Smith) that I was not going to pay any more money because they should have informed me about this type of thing when I purchased the website, they then lowered the price to 500.00. I have several other websites and I never heard of this. Maybe the server they use has these types of issue
However, if you search online you can purchased TLS for much less money.
Next, I decided to have my friend rebuild my website(For Free), so I called them ( Stephen Smith) and asked them to release my domain name because I wanted to use it for my new website, they told me that they owned to domain for another two years.

23 August 2024
Unprompted review
Logo Cosmic logo

Reply from Logo Cosmic

Mr. Brooks, you were informed about integrating the TLS as the website faces bugs on the server end because of the email links containing viruses and bugs you may have received, so adding security is also imperative.

We even give you the oppurtunity to take your domain, and you can move elsewhere, which you have declined, so I dont understand why this review when we were willing to let you move the website to host server of your choice.

Rated 3 out of 5 stars

Not smooth but ok

Communication was difficult at times. I tried to keep all messaging within Basecamp so I had a receipt of what was being said. Phone calls quickly became unproductive. I got what I needed in the end but It took a lot of work. When you have someone working with you things go better but you can go a long stretch without anyone responding.

16 August 2024
Unprompted review
Rated 5 out of 5 stars

Great group to work with

The group at Cosmic took their time and answered all of my concerns. I didn't have a big project but they took the time and care to make sure I was satisfied. Great work.

31 July 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look