While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I bought a pair of leather stretch boots through the Sahara London website. What delicious boots! I have foot problems so it's a real challenge finding shoes/boots that are comfortable AND stylish. Th... See more

Rated 5 out of 5 stars

Lofina shoes are super comfortable from the very first day and fit the foot perfectly. This is already my third pair of Lofina shoes, and I am very satisfied with them. The designs are interesting and... See more

Company replied

Rated 5 out of 5 stars

The two pairs of boots I purchased this winter, the shorter black ones and the taller dark grey with zippers, both fit as made for me. I was in and out of hospital December and January where they have... See more

Company replied

Rated 5 out of 5 stars

Very fast delivery. Arrived in good shape with protective packaging that ensured my product wasn’t damaged in customs. Very happy with the boots, dress and gloves I ordered- they are even better than... See more

Company details

  1. Shoe Store

Written by the company

Dansk familie eget virksomhed, som selv designer sko, støvletter, lange støvler og sandaler som bliver håndlavet i Italien.


Contact info

4.8

Excellent

TrustScore 5 out of 5

333 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful Footwear

Great website lots of choice. Beautiful footwear, worth paying that bit extra for, and so comfortable. I have osteoarthritis, but Lofina footwear have a comfortable insole. Love them. ❤️

26 February 2026
Lofina logo

Reply from Lofina

Thank you so much, Karen. That is much appreciated! All the best

Rated 3 out of 5 stars

Expensive

very expensive shipping as well as return shipping costs. apart from this, everything fine. the shoes are very comfortable.

23 February 2026
Lofina logo

Reply from Lofina

Thank you for your feedback, Judy. That is much appreciated.

Rated 5 out of 5 stars

Great

Great, responsive comms, quality product and fast shipping.

24 February 2026
Lofina logo

Reply from Lofina

Thank you so much!

Rated 5 out of 5 stars

Absolutely the best

Absolutely the best . Gorgeous, stylish, comfortable and fabulous quality.

23 February 2026
Lofina logo

Reply from Lofina

Thank you so much, Sarah! That is much appreciated.

Rated 5 out of 5 stars

Amazing boots

Amazing boots. Beautifully made with gorgeous leather. Super comfortable and reasonable price!

29 January 2026
Lofina logo

Reply from Lofina

Thank you so much, that is much appreciated! Best regards from team Lofina x Sort Aarhus

Rated 5 out of 5 stars

Great product

Great product, good communication

2 January 2026
Lofina logo

Reply from Lofina

Thank you for your feedback, Joanne. So nice to hear! Best regards

Rated 1 out of 5 stars

When my boots arrived there was an inch…

When my boots arrived there was an inch long rip in the leather of one of the boot legs. This was hugely disappointing as they were the last pair available in my size and intended as a birthday present. I was provided with a returns label to send them back. Not what i expect from Lofina.

22 December 2025
Lofina logo

Reply from Lofina

Dear Elinor. My apologies that you received a pair of boots with a production fault. Normally, we check all styles carefully before shipping them. Unfortunately, exchanging was not an option as it was the last pair in stock. We apologize for the inconvenience this cost you, and of course the whole amount and freight costs will be refunded as informed. Best regards from team Lofina x Sort Aarhus

Rated 5 out of 5 stars

Extremely comfortable.

Lofina shoes are super comfortable from the very first day and fit the foot perfectly. This is already my third pair of Lofina shoes, and I am very satisfied with them. The designs are interesting and stylish, and most importantly, they are extremely comfortable.The staff is very responsive and helpful when it comes to determining the right size

27 November 2025
Lofina logo

Reply from Lofina

Thank you so much for your feedback, Valda. We appreciate it! All the best from Denmark

Rated 5 out of 5 stars

Love my boots

Great website, fast shipping, easy return when I ordered the wrong size, love my boots, very stylish and so comfortable. Excellent company and products

27 November 2025
Lofina logo

Reply from Lofina

Thank you so much for your feedback, Lynne. That is much appreciated! Best regards team Lofina x Sort Aarhus

Rated 5 out of 5 stars

Beautiful boots

Beautiful boots, kept informed re delivery

27 November 2025
Lofina logo

Reply from Lofina

Thank you so much, Dianne. We appreciate your feedback. Best regards team Lofina x Sort Aarhus

Rated 1 out of 5 stars

Shoes did not arrive

Hi, unfortunately the shoes did not arrive in Germany Grenzpaket Kostaki, 51018 Peter Engelhardt, Hitsackerstrasse 12, D 78244 Gottmadingen

29 October 2025
Lofina logo

Reply from Lofina

Dear Peter. We wish you had contacted us directly regarding your parcel. As informed per mail today, you have chosen Switzerland as country instead of Germany, which is the reason for the parcel not being delivered (it is held in Switzerland). As informed per mail we are trying to have the parcel redirected to Germany. Please contact us directly next time, so we have the chance of helping you out :-) Best regards from team Lofina x Sort Aarhus

Rated 5 out of 5 stars

perfect & wunderfull shoes

you can go with this "modern" shoes / boots very comfortable and they have a very best customerservce

6 October 2025
Lofina logo

Reply from Lofina

Thank you so much, Ina. And thank you for being a very loyal Lofina x Sort Aarhus customer. All the best from Denmark

Rated 5 out of 5 stars

Great company

Everything with the order went very smoothly. Good products. Fast shipping. Good communication

25 September 2025
Lofina logo

Reply from Lofina

Thank you for the feedback, Silke. That is much appreciated! :-)

Rated 5 out of 5 stars

beautiful shoes

beautiful shoes, comfort, soft and just gorgeous

8 September 2025
Lofina logo

Reply from Lofina

Thank you so much, we appreciate your feedback :-) Best regards from team Lofina x Sort Aarhus

Rated 5 out of 5 stars

Excellent shoes

Love your shoes. I have many pairs. The customer care staff is excellent and responds promptly to questions. However, I was required to pay extra fees for tariffs and taxes ($71 USD) to DHL before they would deliver the shoes which surprised me. I would rather have these extra fees included in the price of the shoes if possible.

8 September 2025
Lofina logo

Reply from Lofina

Thank you for your feedback, Roberta. That is much appreciated. We do our very best every day to give you a good experience. Unfortunately, the taxes you had to pay have nothing to do with our company, it is all on DHL so we cannot include the price in our styles, sorry. Best regards team Lofina

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look