I contacted RAC with regards key replacement and they nominated this company because they had knowledge of Toyota vehicle's. The locksmith turned up first thing in the morning it was bucking it down... See more
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Company details
Written by the company
Specialist Auto Locksmiths Services Lost Car, Van and Truck Keys Replaced Spare Keys for Car, Van and Truck Keys Locks changed and Keys Deleted Broken Keys Repaired Vehicles Professionally Unlocked/Opened 24/7 365 Covering England, Wales, Scotland and Northern Ireland Home and Commercial Locks, supplied and installed
Contact info
No3 Caroline Court, B3 1TR, Birmingham, United Kingdom
- 0330 175 5757
- bookings@locksmithsandlocks.co.uk
- locksmithsandlocks.co.uk
Hasn’t replied to negative reviews
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Efficient and friendly service
Booking an appointment was easy and arranged for the next day. The attending locksmith gave me a call approximately 20 minutes before arrival. He was very friendly and in under 30 minutes I was sorted with a new key. Excellent job.
Charging £340 to deliver a key
Because the locksmith didn't want to travel to where the car was located they cancelled my key claim. I have now sold the car but told the new owner that I would sort out a spare key to be forwarded on to them. This locksmith now wants to charge me over £340 to deliver a key to me.
Shocking.....
Very polite cast and efficient service
Very polite fast and efficient service
Quick response and professional work
Quick response and professional work
Best place to go replaced my car keys…
Best place to go replaced my car keys in record timing. 5 ⭐️ ⭐️⭐️⭐️⭐️ service.
Excellent, professional service.
A quick, professional and quality service. Experienced, friendly personnel that offered an excellent service. First class.
Quick and fast response.
Quick and fast response..
Well recommended..
Thank you
Prompt,thorough and fantastic service
The engineer sent out was fantastic and professional, he told me about more services the company provided and it goes beyond just locks I’ve found the service to be of a high quality and would use again.
Arrived before scheduled time very…
Arrived before scheduled time very knowledgeable and job done in 20 mins thank you
Excellent..replaced my lost key
Used the service via RAC.
Used the service via RAC.. Staff member was great and very reassuring. zero damage caused to my car locks Arrived within 2 hours of logging the issue
Fast retrieval service
I accidentally locked my car keys in the boot.
After calling RAC their agent Locksmith & Locks arrived. Within minutes of arriving Craig had got into the car and retrieved the key. All in all from start to finish 45 min. Excellent service
Fantastic service!
Fantastic service at my home address. Friendly and helpful locksmith to help me with my damaged and unusable car key. Very knowledgeable and efficient, even on a cold day :o)
I would not hesitate to recommend - although hope I do not need the service again too soon!
Thank you so much!!
A good experience
A long wait to speak to the operator who was very personable, and arranged a call back with information as promised. The locksmith called, arrived at the estimated time and completed unlocking quickly and efficiently. A good job thanks!
The man who came out was very polite
The man who came out was very polite, on time
New car key
Phone call day before giving an approximate time. Arrived at the time arranged to carry out the job. Quick process and the man was very friendly. Thank you!
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