Having only rang yesterday managed to get Alan attendance today. On-time, talked me through what the issues might be, explained how potential improvements may be made in the future to the door mechani... See more
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Cliffe in Redhill is by far the best tradesman I’ve come across — knowledgeable, honest, and trustworthy.
Another locksmith charged me a diagnostic fee and quoted a very high repair cost. Cliffe came promptly, investigated for free, and provided a much more cost-effective solution. He saved me a lot of money.
Highly recommend his excellent work!

Reply from LockRite Locksmiths
Ian came quickly and sorted the problem with my lock.
I would certainly recommend him.

Reply from LockRite Locksmiths
As a facilities manager for a banking organisation I’m always wary when getting locksmiths to come in and complete works on my site, especially after a few tacky finishes to jobs.
Colin Virgo has completely changed this around. From providing updates on ETAs to allowing me to give my input on decisions made for repairs the entire process has put my mind at rest. His workmanship is flawless and the site is always left extremely nest and tidy and nothing like being greeted by a workman who has a smile on his face and is eager to help.

Reply from LockRite Locksmiths
We were having problems with our mortice locks. After calling Lockrite, Colin came promptly the same day to evaluate the job and returned the following day to service all 4 locks and cut some new keys for us. A polite, pleasant and honest service. We were expecting to have to pay for new locks but Colin was happy to strip, lubricate and reassemble the existing ones which was a cheaper outlay for us. We will be keeping his details on file for any future needs.
Thanks Colin for a great service.

Reply from LockRite Locksmiths
Ian was great and arrived within 30 minutes of us calling. He didn’t have the part on the day but secured the window and came to fit the new mechanism. Very friendly. Thank you!

Reply from LockRite Locksmiths
Kept me informed throughout the process but would have liked to know hourly rate and estimate time it would take.

Reply from LockRite Locksmiths
Colin was great from start to finish and did a great job for us. Would definitely recommend him and his work.

Reply from LockRite Locksmiths
Very professional and friendly and informed me exactly what was needed. Very good service.

Reply from LockRite Locksmiths
ARRIVED ON TIME GOT THE LOCK OPEN WITHIN THE HOUR NEW LOCK INSTALLED HAPPY

Reply from LockRite Locksmiths
Absolutely amazing!! Was locked out my house late at night and he traveled over 30 miles to help me!! Was so polite and worked his magic so quick. Thank you so much for helping me out when I needed it!!

Reply from LockRite Locksmiths
Steve was amazing, he arrived quickly to help me in my hour of need! Unfortunately a botched job from a different company left me locked out! Steve was very professional, highly skilled and was able to fix the not so simple problem! I would highly recommend him thank you so much!

Reply from LockRite Locksmiths
Mick arrived on time as agreed and the job was carried out quick and efficiently - great guy

Reply from LockRite Locksmiths
A good job done for a reasonable price.Changed Yale and mortice locks efficiently.

Reply from LockRite Locksmiths
Prompt arrival. Job done quickly and without fuss.
Pleasant, polite workman.

Reply from LockRite Locksmiths
Alan knew what he was doing. Very polite and efficient. Did an excellent job job

Reply from LockRite Locksmiths
Our locksmith was excellent. Rob is a local man, he arrived when he said he would; quickly identified the problem and fixed the lock quickly. We were charged a fair price and he even made up 2 new keys for us.
We would definitely recommend him to anyone who needs a good, friendly and knowledgeable locksmith.

Reply from LockRite Locksmiths
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