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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its exceptional quality, comfort, and stylish design, often noting its durability and versatility for various occasions. Many people appreciate the unique aesthetic and the fact that the products stand the test of time, with some consumers owning multiple pairs and receiving numerous compliments. The customer service is also frequently highlighted as quick, responsive, and outstanding, with instances of prompt issue resolution. However, some customers experienced issues with delivery services, including delayed shipments and incorrect items. A few other people also felt that customer service was slow to respond or unhelpful, particularly when attempting returns or exchanges. There were also occasional reports of quality concerns, such as shoes showing wear and tear or developing stains after a short period, and some customers expressed disappointment with the durability of certain products.

What people talk about most

Product

Customers consistently express high satisfaction with the product. Many reviewers praise the quality,... See more

Quality

Clients share positive opinions on quality, frequently highlighting the durability and premium feel of... See more

Customer service

Consumers generally find customer service to be a positive experience. Many reviewers highlight excellent,... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers praise the prompt and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I continue to be really impressed with these trainers (just got my 5th pair !!) super comfortable for everyday wear and you can feel the quality straight away. Even better knowing they are made from r... See more

Company replied

Rated 5 out of 5 stars

Every time I purchase LOCI products they are delivered in a timely manner, the product quality is high and I am have people make positive comments on the brand when I wear it. I have had the trainers... See more

Company replied

Rated 5 out of 5 stars

Loci has easily become one of my favorite sneaker collections over the past two years. I own about 5 pairs and each of them are the most comfortable sneakers I own. Highly recommended

Company replied

Rated 5 out of 5 stars

Never received this many compliments and questions on my shoes. 3 pairs in, VOLT are my personal favourite but they’re all comfortable and holding up very well! Easy to clean too. 👍

Company replied


Company details

  1. Fashion Designer

Written by the company

LØCI offers the perfect balance of style and sustainability. Eco-lux & Vegan LØCI’s very foundation is about what customers want today. A British mission driven brand that uses its profits to help save sealife. LØCI is here to change the game.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

294 reviews

5-star
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1-star

Replied to 81% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

I have just bought my 3rd pair of LOCI…

I have just bought my 3rd pair of LOCI trainers. I love their sustainable credentials combined with a mid-range price. The styles are understated. And importantly, they are comfortable. As an eco-conscious shopper who isn't super rich, LOCI is a great brand for me.

2 May 2026
Unprompted review
Rated 5 out of 5 stars

LOCI is the best

LOCI is the best! They have such high quality products, I’m never disappointed and I love everything their brand stands for.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

So good, I bought them twice

Bought the original when they launched a few years back and have only just had to replace them recently, which speaks volumes about the quality.

Got the same pair again, but this time bought the wife a matching pair too.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Got 3 pairs and I only see that number…

Got 3 pairs and I only see that number increasing. A pair for work, some runners and just casual pair so really versatile, stylish and comfy. Not too in your face as well. Service was great. And the packaging they were delivered in was pretty special.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been wearing LØCI trainers for a…

I’ve been wearing LØCI trainers for a while now and overall, I’d say they’re a strong option if you’re after something stylish with a sustainability angle. First thing that stands out is the design, they’ve nailed that clean, premium, everyday sneaker look. They’re easy to dress up or down and definitely feel a bit more elevated than your typical high-street trainer. Comfort-wise, I’ve found them good for daily wear, and once broken in they hold up well over longer days. What I like most is the concept behind the brand, fully vegan and using recycled materials like ocean plastic and bio-based leather alternatives.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Great product. 5*

Great product, great fit and oozes quality. Second pair in, they've definitely become my go to trainer choice! Happy customer 🙏🏾

11 April 2026
Unprompted review
Rated 5 out of 5 stars

I love my LØCIs feels so good to be…

I love my LØCIs feels so good to be wearing a brand that I can feel proud of with their commitment to people and planet vs just another bs big corporate nonsense label

Literally always in my LØCI sneakers and hoodie - uniform 🙌🏾♥️

25 April 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love my new loci trainers

I absolutely love my new loci trainers. The fact they are sustainable is great, but more importantly to me they are incredibly comfortable and super stylish. Delivery prompt, the communication was great. All round brilliant experience. I am already eyeing up my second pair.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Love my LØCI trainers

Love my LØCI trainers, they’re light, really comfortable, and I can wear them all day with no rubbing or sore feet. Stylish enough for everyday wear!!!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Love these shoes

Love these shoes - innovative designs and quality materials so are really light on my feet. Excellent customer service too, prompt delivery.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

I've got all my needs meet with Loci

From their designs, to comfort and expressing my identiy. I love Lociwear. They got my ethics & needs all wrapped up in one - Vegan, Sustainable materials with cutting edge fashion. I love supporting brands like this!

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Sustainable trainers that actually deliver

I was initially sceptical about the “sustainable luxury” positioning, but having now worn the trainers, I get it.

The comfort is genuinely impressive , easily some of the most comfortable trainers I own. The design is clean and versatile enough to wear across different settings.

What stands out is that they’ve managed to combine style with a more conscious approach to materials, without it feeling like a compromise.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

I love Loći sneakers

I love Loći sneakers. Great quality, great design, and they are so cool and relevant. Actually, I have shopped buying other sneakers after having three pairs of Loći in my collection.

24 April 2026
Unprompted review

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