Lochcarron Reviews 6

TrustScore 4 out of 5

4.2

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4.2

Great

TrustScore 4 out of 5

6 reviews

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Rated 5 out of 5 stars

Gorgeous cashmere scarf and great customer experience

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My family adore the gorgeous Lochcarron cashmere scarf, ordered for a special birthday gift.

Neil Renwick, the Web Sales Administrator was fantastic. He kept me updated on the scarf’s finishing schedule and arranged delivery to the USA. The scarf arrived within days of payment.

Delighted customer!

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Professional and accommodating; superb!

I ordered a clan tie for my friend's wedding in Scotland. As usual I left it late....ordered and requested express delivery, but just after the cut off...so I called Lochcarron and asked if it could be sent out that day to arrive with me in Rutland, England the next day (and a day before travel to Scotland). The chap I spoke with was professional and accommodating to my request. Today the tie arrived in lovely packaging and on time. Thank you Lochcarron of Scotland. Use this lovely business with confidence!

27 July 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service.

Wow, what a wonderful company. It is so rare to find a company that will sell less than a metre of fabric these days, especially when purchasing online. I only use small pieces of fabric. I was looking for the perfect colour wool for a project, and they had the perfect one. I cheekily asked if they would sell me the amount I needed, and they very kindly let me. Unheard of! And I am so grateful, thank you.

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Great quality wool

A few weeks ago, I ordered a scarf and stole from Lochcarron, and I am thrilled with the quality of these items. After a long search for high quality wool, I finally found a company that meets my expectations. I was so impressed that I contacted them for recommendations on wool coats, and discovered they have a sister company. I will definitely return to Lochcarron for all my wool needs in the future.

10 October 2024
Unprompted review

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