The car I booked, Fiat Panda or similar, wasn't available so I was upgraded. However, it was a big downgrade as far as security is concerned. This car did not have a screen to be able to use Google... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The car I booked, Fiat Panda or similar, wasn't available so I was upgraded. However, it was a big downgrade as far as security is concerned. This car did not have a screen to be able to use Google... See more
Company replied
Andrea at Terni did a great job in delivering a car to me very quickly when I had been let down by a rival supplier with very poor car. Will certainly use Locauto again and thank them very much for th... See more
Company replied
I always use Locauto when I go to see my family in Italy; not only because they have very competitive deals but also because the two lads who work there, Andrea and Matteo, are really friendly, great... See more
Company replied
The car that I rented worked out well for my needs and Matteo, and his associate very helpful and professional with both the check in and return of my vehicle.
Company replied
Presso l'ufficio Locauto Rent di Terni in viale Curio Dentato 72, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0744402175. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Viale Curio Dentato, 72, 05100, Terni, Terni / Umbria, Italy

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Locauto Group - Terni
The car that I rented worked out well for my needs and Matteo, and his associate very helpful and professional with both the check in and return of my vehicle.

Reply from Locauto Group - Terni
Disponibili, cortesi e gentili.
Auto, Corsa 1000 cc, full optional, comoda e dai consumi irrisori.

Reply from Locauto Group - Terni
I always use Locauto when I go to see my family in Italy; not only because they have very competitive deals but also because the two lads who work there, Andrea and Matteo, are really friendly, great fun and make the whole process incredibly smooth and a joy from start to finish! You can always judge a company from its staff and Andrea and Matteo show that Locauto is a highly professional company that wants to ensure that customers have the best possible experience they can. Siete forte ragazzi!

Reply from Locauto Group - Terni
The car I booked, Fiat Panda or similar, wasn't available so I was upgraded. However, it was a big downgrade as far as security is concerned. This car did not have a screen to be able to use Google maps or any warning features to avoid collisions. Mind you, the Fiat Panda I rented in Verona had all this. In addition the display for speed etc. was in the center of the dashboard and the motor didn't sound too good when the car went up the hill.
The young man showing me the car promised me to contact me to swap the car for a Panda that he expected in a few days but that never happened.
Aside this big issue the rental check out and check in was smooth and pleasant.

Reply from Locauto Group - Terni
We were able to get a great rental car very quickly and easily. Nice new car.
The office staff were very nice and welcoming.
We will be glad to come back.

Reply from Locauto Group - Terni
Accommodating service, more than adequate vehicle, quick rental extension.

Reply from Locauto Group - Terni
Andrea at Terni did a great job in delivering a car to me very quickly when I had been let down by a rival supplier with very poor car. Will certainly use Locauto again and thank them very much for their assistance.

Reply from Locauto Group - Terni

Reply from Locauto Group - Terni

Reply from Locauto Group - Terni
Staff were good-humoured, friendly and helpful both at pick-up and drop-off. Good value rental. Smart check-in was a great option.

Reply from Locauto Group - Terni

Reply from Locauto Group - Terni

Reply from Locauto Group - Terni
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.