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Locauto Group - Terni Reviews 528

TrustScore 5 out of 5

4.8

Viale Curio Dentato, 72, 05100 Terni, Terni / Umbria, IT


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See what reviewers are saying

Rated 3 out of 5 stars

The car I booked, Fiat Panda or similar, wasn't available so I was upgraded. However, it was a big downgrade as far as security is concerned. This car did not have a screen to be able to use Google... See more

Company replied

Rated 5 out of 5 stars

Andrea at Terni did a great job in delivering a car to me very quickly when I had been let down by a rival supplier with very poor car. Will certainly use Locauto again and thank them very much for th... See more

Company replied

Rated 5 out of 5 stars

I always use Locauto when I go to see my family in Italy; not only because they have very competitive deals but also because the two lads who work there, Andrea and Matteo, are really friendly, great... See more

Company replied

Rated 5 out of 5 stars

The car that I rented worked out well for my needs and Matteo, and his associate very helpful and professional with both the check in and return of my vehicle.

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Terni in viale Curio Dentato 72, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0744402175. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

  • Viale Curio Dentato, 72, 05100, Terni, Terni / Umbria, Italy

  • +39 0744402175
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4.8

Excellent

TrustScore 5 out of 5

528 reviews

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Rated 5 out of 5 stars

Very nice service

Very nice service, good car, no problems

31 January 2026
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Reply from Locauto Group - Terni

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

The car that I rented worked out well…

The car that I rented worked out well for my needs and Matteo, and his associate very helpful and professional with both the check in and return of my vehicle.

10 December 2025
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Reply from Locauto Group - Terni

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Disponibili

Disponibili, cortesi e gentili.
Auto, Corsa 1000 cc, full optional, comoda e dai consumi irrisori.

7 November 2025
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Reply from Locauto Group - Terni

Thank you for your feedback! Fausto

Rated 5 out of 5 stars

Great company but Andrea and Matteo make it awesome!

I always use Locauto when I go to see my family in Italy; not only because they have very competitive deals but also because the two lads who work there, Andrea and Matteo, are really friendly, great fun and make the whole process incredibly smooth and a joy from start to finish! You can always judge a company from its staff and Andrea and Matteo show that Locauto is a highly professional company that wants to ensure that customers have the best possible experience they can. Siete forte ragazzi!

2 July 2025
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Reply from Locauto Group - Terni

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 3 out of 5 stars

Upgraded but actually downgraded

The car I booked, Fiat Panda or similar, wasn't available so I was upgraded. However, it was a big downgrade as far as security is concerned. This car did not have a screen to be able to use Google maps or any warning features to avoid collisions. Mind you, the Fiat Panda I rented in Verona had all this. In addition the display for speed etc. was in the center of the dashboard and the motor didn't sound too good when the car went up the hill.
The young man showing me the car promised me to contact me to swap the car for a Panda that he expected in a few days but that never happened.
Aside this big issue the rental check out and check in was smooth and pleasant.

24 May 2025
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Reply from Locauto Group - Terni

Thank you for your feedback. Our customers reviews are important for us to improve the quality of the service provided. We have forwarded your report to the competent department. We hope to see you soon, Luca

Rated 5 out of 5 stars

We were able to get a great rental car…

We were able to get a great rental car very quickly and easily. Nice new car.
The office staff were very nice and welcoming.
We will be glad to come back.

8 May 2025
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Reply from Locauto Group - Terni

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Andrea at Terni did a great job in…

Andrea at Terni did a great job in delivering a car to me very quickly when I had been let down by a rival supplier with very poor car. Will certainly use Locauto again and thank them very much for their assistance.

27 November 2024
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Reply from Locauto Group - Terni

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Really nice guys

Really nice guys, super helpful and great service. Highly recommended

29 June 2024
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Reply from Locauto Group - Terni

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Lovely staff and great value

Staff were good-humoured, friendly and helpful both at pick-up and drop-off. Good value rental. Smart check-in was a great option.

18 June 2024
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Reply from Locauto Group - Terni

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Easy pick up

Easy pick up, great friendly staff

30 March 2024
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Reply from Locauto Group - Terni

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Perfect

Perfect! Good experiencie!

2 May 2023
Locauto Group - Terni logo

Reply from Locauto Group - Terni

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

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